Any ideas - tags added to an email reply.
Posted by admin (Graham Ellis), 3 November 2004Situation.
* We sent a personal email
* The reply quoted the original
* but the quoted original has been modified to add links on words such as Christmas.
How did this happen? What the ****? Any thoughts / ideas anyone - inputs would be most appreciated
* Both the sender and recipient email accounts are on our own mail server and use email addresses in our own domain. No forwarding.
* The recipient is NOT a geek and wouldn't know how to add tags in.
* It looks to me as if the email was answered using our own webmail service ... which, however, is clean as far as I know and does NOT do the same thing when I email myself and answer myself about Christmas.
Posted by Custard (Custard), 3 November 2004Have you checked the headers to see whose mail servers it might have gone through in between?
Perhaps your recipient is using a 'free' email account which makes its money from advertising?
Mail rewriting through something like sendmail wouldn't be difficult.
Just a thought..
(don't post the headers, to protect the innocent!
PS. Just noticed you said the recipient uses your mail server? But do you post SMTP outbound, then receive it back? Only the headers will tell you the route (as far as you can trust them)..
Posted by admin (Graham Ellis), 3 November 2004The recipient logs into our site and uses our mail server - it's webmail so there's no SMTP transfers at all which is why it's baffling.
I wondered about a "virus" in the user's browser adding tags into text fields sent, or an "advertising browser" supplied by his ISP that does it.
Once you've eliminated the probable, you have to look at the improbable and I can't see any probables!!
Posted by John_Moylan (jfp), 3 November 2004Where are you seeing this?
Are you looking at your mail via webmail?.
Just wondering if its getting re-written when it hits a browser.
Have you tried looking at your email sitting in its inbox on the server using pine or even vi.
you posted while I was typeing, so its webmail then.
Have a read of this:
Posted by John_Moylan (jfp), 3 November 2004Oh, and it seems adaware can remove it.
Posted by admin (Graham Ellis), 3 November 2004Ah - thanks folks. My mind is at rest knowing what the problem is / how it's occurring, and we can advise our user as appropriate
Posted by Custard (Custard), 3 November 2004Explains why the 'OS X'ers don't see it then!
PH: 01144 1225 708225 • FAX: 01144 1225 793803 • EMAIL: email@example.com • WEB: http://www.wellho.net • SKYPE: wellho