Perhaps the ultimate "rave review" for some of our new facilities and offerings is the customer who asks for details of our supplier so that he too can get in touch with them about their product for his personal use, or the customer who comes to us on business and returns just for the pleasure.
I'm delighted today, then, to post pictures of some of our supplier's products at Well House Manor, and of our own services that customers are rushing to rebook with alacrity.

Cakes from The Wicked Cake Company

Window Shutters by The California Shutter & Blind Co

Hotel accommodation at Well House Manor, Melksham, Wilts

Private Open Source courses from Well House Consultants (written 2006-12-03, updated 2012-07-09)
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G501 - Well House Consultants - Customer Service [72] On Customer Service - (2004-10-03)
[91] On line every 24 hours - (2004-10-17)
[126] Feedback shows the tip of an iceberg - (2004-11-22)
[150] Confession - (2004-12-13)
[189] Tuesdays and Fridays - (2005-01-25)
[195] Customer service - examples to warn us - (2005-01-30)
[233] Giving customers best value - (2005-03-02)
[265] Business practise, 2005 style - (2005-04-03)
[327] How far should our support go - (2005-05-28)
[350] Want to be one better - (2005-06-17)
[393] Trainer answers phone - (2005-07-28)
[440] Upgrade! - (2005-09-09)
[482] Different ways of selling - (2005-11-01)
[552] Keeping Customers Informed - (2006-01-02)
[566] May all your screw-ups be big ones - (2006-01-16)
[569] Instructions for bright people - (2006-01-19)
[609] Been on a course, but still not got it? - (2006-02-16)
[621] And the staff put the icing on the cake - (2006-02-23)
[628] Active Learning - (2006-02-28)
[650] A person of few words - (2006-03-18)
[717] A customer service company - (2006-05-11)
[725] Better communication - (2006-05-19)
[841] Forum help - a push in the right direction - (2006-08-21)
[852] Eventful evening - a lesson in looking after contacts - (2006-09-02)
[944] Just ******* Google it - (2006-11-25)
[966] CSL, KISS and RTFM - (2006-12-05)
[1007] Friends and family - (2006-12-25)
[1046] Bounce, bounce, bounce - (2007-01-20)
[1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09)
[1319] Customer feedback - lifeblood of a business - (2007-08-25)
[1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17)
[1446] An answer to a student asking 'Help' - (2007-11-27)
[1516] Pictures you can use - for free - from our library - (2008-01-23)
[1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09)
[1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
[1835] 23:30 bookings and midnight checkins - (2008-10-12)
[1985] Learning to program as a part of your job - (2009-01-10)
[1991] Rules for a King - (2009-01-13)
[2015] Service Excellence Awards - (2009-01-30)
[2049] Why Choose Well House Consultants for your course? - (2009-02-20)
[2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
[2124] Building down expectations - (2009-04-09)
[2236] Alumni - revisiting and supporting the old University - (2009-06-13)
[2258] Questions I have been asked on answering the phone - (2009-06-26)
[2530] Taking a knock over Santa - (2009-12-08)
[2650] Getting a phone line changed ... - (2010-02-25)
[2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21)
[2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
[3073] Customer Service - the boundary - (2010-11-27)
[3103] Thank you - and Happy Christmas - (2010-12-24)
[3271] The importance of feedback - (2011-04-30)
[3294] It's not just about the jam in the sandwich - (2011-05-19)
[3378] New product - ensuring that supply matches demand - (2011-08-03)
[3808] Can you put names to faces? - (2012-07-19)
[3835] The Information age - not yet truly with us? - (2012-08-12)
[4077] Palty or Parliamentary? - (2013-04-30)
[4078] Train works for me! - (2013-05-02)
[4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
Some other Articles
KISS - one action per statement please - PerlPractical polymorphism in actionGeorge Hotel and Well House Manor, MelkshamBreaking a loop - Ruby and other languagesProducts that our customers want more of1st, 2nd, 3rd revisited in RubyIt's the 1st, not the 1nd 1rd or 1th.Plain Ole nice picturesImproving the historic town of MelkshamPython security - trouble with input