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UNABLE TO ATTEND
"Unable to Attend" - so says the notification attached to a refund cheque that I've received for a course that I had booked in May to attend in July. It's taken two months to get the refund. I felt the wording "unable to attend", whilst technically correct - was extremely cheeky. Why was I unable to attend? Because they cancelled the course that day ....

Lisa's also booked with the same company. To start this coming Tuesday, one day per week. "They'll change it at the last minute" I joked with her and, sure enough, she took a call at the end of the week to let her know that the course was starting and running a week later. As it happens, this isn't a problem, but I'll not be surprised to hear from them again next week.

(written 2006-09-16 14:51:49)

 
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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