Unusually - VERY unusually - I'm making a sales visit to a prospective customer tomorrow.

We don't employ a sales rep as such - not a single one. Our staff are all our representatives and if you call us and speak to me, or Lisa or Leah or Christine or Charlotte ... that person will provide you with the information you need, or ensure that someone else gets back with you with a complete answer.

So what's happening tomorrow? A company in a nearby town has a whole raft of requirements, and a face to face meeting - a brief presentation by myself to a possee of managers, and a whole lot of listening to their requirements and seeing where we can (and cannot) help will save what could be a long series of phone calls and email exchanges. Question is though ... what support material totake with me?

We don't have a formal "brochure". Nor a company presentation folder. Yet I don't panic. Let's not try and show a special glossy face - let's show the real us. I'll have real training notes with me. I'll have the newsletters that we send out every six months, where most of our courses have been featured over the past year or two. I'll have plenty of pages printed off the web site - everything from "about us" through to technical specs, and I'll run off pages specific to their location too. And best of all, they'll get to meet the real tutor.

(written 2006-07-19 08:16:37)

 

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Minimal Signage
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A bad place for security firms
What to do during a Linux build
Sales call
Telling large from small
Check your user is human. Have him retype a word in a graphic
Melksham Carnival Parade
The Courts, Holt
Not shouting
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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