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In the hospitality business

We sometimes describe our training centre as a "daytime hotel" - we're very much in the customer service business here. There will be tea, coffee and cold drinks available when you arrive, the day's newspaper and the TV for you to "chill" if you've arrived early, or plenty of workstations available and connected to the internet through our 10 Meg connection if you want to check you email, link into your company's VPN, or carry on with a practical you had started the previous day.

Throughout the day, drinks and snacks are on hand, and we provide lunch too - sometimes at our training centre, other times at a local pub or restaurant. As all host should, we'll listen carefully to dietary requirements, likes and dislikes and we can tailor what we provide to suit the whole group. With a maximum of just seven delegates on a public course, and the course having exclusive use of the training and lunch facilities, there's always plenty of food to go around. Over lunch, your tutor's perfectly happy to discuss your application and wider topics that aren't on the course - anything from PHP for personal pages / sites on a Tomcat course through to telling you about how we restored the old Spa house and turned it into our training centre.

At the end of the day's training, delegates often stop around to check their email, to chat further, and to enquire about where to eat in Melksham or their best route home. Come the long days of summer, we've been known to join the delegates and walk along the canal to "The Barge" at Seend - such is the friendly atmosphere of almost every course ... and if you happen to be the only one staying in town for a longer course, we'll make a point of inviting you back at least one evening. We love it!

Come the end of the course, we're on hand with directions for the best route to the M4 ... or M5 ... or we'll run you across to Melksham station for the train, or Bristol Airport for your flight. And the service doesn't end there; after your course, you'll know where all the resources are on our web site, and you'll be welcome to post questions on the forum or by email to your tutor. Some of you will enjoy it so much that you'll come back for Geekmas, which we celebrate in November. Ah - I should leave the detail until nearer the time.

So really we're trainers and hoteliers ... it's just that we haven't, just yet, got the bedrooms and breakfast service running.

(written 2006-04-23, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G302 - Well House Consultants - Coming to a course.
  [4558] Well House Consultants - Python courses / what's special. - (2015-10-28)
  [4335] Flexible public courses - residential or commuting, programming newcomer or experienced, C or C++ - (2014-11-30)
  [4231] Well House Consultants - Public Training Course times for 2014 - (2013-12-26)
  [2835] A course is more than just a chap giving a lecture - (2010-06-28)
  [2286] New to programming? It is natural (but needless) for you to be nervous - (2009-07-14)
  [2249] Public Transport from London to Melksham, Wiltshire - (2009-06-19)
  [1996] Advise before my Apache / Tomcat course - (2009-01-16)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [952] Coming from London to Melksham by train for a course - (2006-11-28)
  [933] Course Joining package - updated - (2006-11-20)
  [898] Courses at Well House Manor - (2006-10-19)
  [490] A new way to get lost - (2005-11-08)
  [464] Technical Loneliness - (2005-10-14)
  [306] Bristol Airport this morning, The Farm this evening. - (2005-05-09)
  [264] 100% Training - (2005-04-01)
  [2] Diary entry - 5th August 2004 - (2004-08-05)

G999 - Well House Consultants - Keynote
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [2537] Faster network, but not faster browsing until ... - (2009-12-14)
  [2483] Clustering on Tomcat - (2009-10-30)
  [2384] Looking ahead to the Autumn season of training and accommodation - (2009-08-28)
  [2326] Learn a new programming language this summer. - (2009-08-06)
  [2228] Where do I start when writing a program? - (2009-06-11)
  [2216] Past Delegate Offer - Summer Holiday / Weekend Break - (2009-06-03)
  [2144] Looking for a career change - Physician to Web Site Designer - (2009-04-28)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [1955] How to avoid duplicating web page maintainance - (2008-12-20)
  [1929] 2009 - Hotel, Meeting, Training Course prices - (2008-12-07)
  [1859] Wiltshire at dawn - the tourist trail - (2008-10-29)
  [1857] November and December Public Course Schedule - (2008-10-27)
  [1773] The Longest Possible Day - (2008-08-26)
  [1748] Hotel room prices - Melksham, Wiltshire - (2008-08-11)
  [1676] A warm welcome for visitors from the USA - (2008-06-14)
  [1615] PHP training courses every month - (2008-04-18)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1481] The Christmas Letter - (2007-12-22)
  [1414] What we teach - expained for the non-technical - (2007-10-28)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1317] 2008 course schedule - Perl, Python, PHP, Linux, Java Deployment, Ruby and more - (2007-08-23)
  [1245] Ensuring that our tutor answers YOUR questions - (2007-06-25)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1079] Wilts and Berks - two conference / training rooms in Melksham - (2007-02-14)
  [929] Presenting Melksham - for a weekend away in Wiltshire - (2006-11-17)
  [890] Open - (2006-10-09)
  [845] Course scheduling and Geekmas - are they traditions yet? - (2006-08-26)
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [549] 2005 - Come as a student, leave as a friend - (2005-12-31)
  [452] Is enough enough? - (2005-09-27)
  [428] Swindon - Chippenham - Melksham - Trowbridge - Westbury train service - (2005-08-29)
  [419] Most popular courses - (2005-08-19)
  [360] Spring turns to Summer - (2005-06-26)
  [295] Pricing strategy - simple and fair - (2005-04-29)
  [225] 10 years and counting - (2005-02-23)
  [164] Well House Consultants - review of 2004 - (2004-12-31)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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