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Python and Tcl - public course schedule [here]
Private courses on your site - see [here]
Please ask about maintenance training for Perl, PHP, Lua, etc
 
Ruby course - oops - it's not happening

I spotted a 1 day Ruby conversion course - presented by one of the "movers and shakers" behind Ruby and Rails - over Easter. And in Europe rather than the USA or Japan too. Fabulous - I'm always keen to learn from the masters; time and money spent listening to the originators of Perl, PHP, MySQL and the rest has always been a fabulous investment and it lets me in turn give greater depth to my training courses in England.

So I faxed in my booking (no online booking system - curious!), and checked up on my flights - at a pinch it could be done to get back for my Tuesday course. But then, silence; I got a bit worried yesterday - just two weeks to go when it disappeared off their organiser's website. I phoned them up. "Yes, we have received you booking fax. We should really have got back to you, shouldn't we? Sorry that we didn't. Oh - no - the course isn't full - in fact we've cancelled it ..." Grrrrr!

With niche subjects such as Tcl, Ruby - and even with some of the other we're involved with, it's hard to forecast which dates will book well, and which won't. So I have an element of sympathy for the supplier; indeed, it's very common practise to cancel courses - sometimes as late as just a few days before they're due to run. It's not the first time it's happened to me. But that's only ONE element of sympathy that I have, and I've got TWO elements of disgust at the business practise - it leaves the tutor, who's usually working under contract to such outfits, with no income for the days in question at the last minute, and it leaves the delegates who have scheduled time off work, flights, and hotels with a scramble to find an alternative and perhaps with travel expenses they can't recoup.

One of the things that Lisa and I decided that we would do differently when we set up the Well House Consultants training centre and our program of public courses was a policy that we don't cancel courses - your booking's acknowledged the same day that you send it in, and you then know that the course will run. Yes - a tiny minority of customers have found themselves receiving one on one training in the past, and no doubt that will happen again sometime in the future.

Personally, I'm doubtful that you can learn Ruby in a day, even if you're already familiar with another programming language, and we offer a 2 day Ruby course and feel that's a bare minimum. You'll see dates on the course description page and you can book with confidence - use the form on the description page to book, and make your travel plans. And, yes, I can predict that there will be just a handful of delegates ... and that you'll have a fabulous, interactive course.
(written 2006-04-01, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G301 - Well House Consultants - Booking a Public Courses
  [4602] Training course and hotel room prices - 2016 - (2015-12-31)
  [4122] Well House - booking through agents - (2013-06-23)
  [3600] Visa, MasterCard and American Express - changing payment profiles - (2012-02-01)
  [3180] Age limits for Well House Consultants Open Source courses? - (2011-02-22)
  [2743] Public Open Source Training Courses running this summer and autumn in Melksham - (2010-04-27)
  [2352] Printed Directories - the start of the updating season - (2009-08-12)
  [2278] First courses for 2010 - (2009-07-10)
  [1932] Training Passports - booking a training program - (2008-12-09)
  [1693] July to December 2008 - Open Source training schedule - (2008-07-01)
  [1634] Kiss and Book - (2008-05-07)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1193] Dangerous Dogs and Hotel Marketing - (2007-05-19)
  [487] On line course booking - credit card protection - (2005-11-06)

G502 - Well House Consultants - Business Practice
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4293] Certification - (2014-09-15)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3665] Will will smile? - (2012-03-22)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3073] Customer Service - the boundary - (2010-11-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [2936] The service that customers should receive - (2010-08-27)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2788] Cost of Sales - (2010-06-01)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2122] Commission Creep - (2009-04-08)
  [2044] Please Trouble me - (2009-02-16)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1453] What makes our courses special? - (2007-12-02)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [906] A commitment we won't be making - (2006-10-27)
  [883] Age discrimination law - (2006-10-01)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [849] Staff Meeting - (2006-08-30)
  [808] Sales call - (2006-07-19)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [652] Morning Post - (2006-03-20)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [536] Cancellations and penalties - (2005-12-21)
  [491] Being atypical is typical - (2005-11-10)
  [467] Tell them three times - (2005-10-17)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [399] simplicity hides real size - (2005-07-31)
  [321] Sales - the alternative close - (2005-05-23)
  [297] A reminder that the customer is King - (2005-05-01)
  [226] Growing our systems - (2005-02-24)
  [217] Use of time - (2005-02-16)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [200] Tips for the top - (2005-02-03)
  [188] Pink elephant and appreciation - (2005-01-24)
  [180] Skunk works - (2005-01-17)
  [157] Automatic service upgrades - (2004-12-19)
  [137] Certification schemes - (2004-12-02)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [125] Staff theft - (2004-11-21)
  [121] Fair and Simple - (2004-11-17)
  [108] A typical morning - (2004-11-03)
  [95] Five red flags - (2004-10-21)
  [88] Getting the right level of trainer - (2004-10-14)
  [77] Telephone systems - (2004-10-07)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [27] Sales technique - (2004-08-25)
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)

R101 - Ruby - Introduction
  [4498] Ruby - where one statement ends and the next begins - (2015-05-26)
  [4369] Ruby - the second rung of learning the language - (2014-12-28)
  [2607] Answers on Ruby on Rails - (2010-01-30)
  [2287] Learning to program in Ruby - examples of the programming basics - (2009-07-15)
  [2286] New to programming? It is natural (but needless) for you to be nervous - (2009-07-14)
  [1887] Ruby Programming Course - Saturday and Sunday - (2008-11-16)
  [1375] Python v Ruby - (2007-10-02)
  [1302] Ruby, Ruby, Ruby. Rails, Rails, Rails. - (2007-08-13)
  [1041] Learnt in London - Ruby, Martini, Coral and the Core - (2007-01-17)
  [1027] Cue the music, I'm happy. - (2007-01-09)
  [550] 2006 - Making business a pleasure - (2006-01-01)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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