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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Ruby course - oops - it's not happening

I spotted a 1 day Ruby conversion course - presented by one of the "movers and shakers" behind Ruby and Rails - over Easter. And in Europe rather than the USA or Japan too. Fabulous - I'm always keen to learn from the masters; time and money spent listening to the originators of Perl, PHP, MySQL and the rest has always been a fabulous investment and it lets me in turn give greater depth to my training courses in England.

So I faxed in my booking (no online booking system - curious!), and checked up on my flights - at a pinch it could be done to get back for my Tuesday course. But then, silence; I got a bit worried yesterday - just two weeks to go when it disappeared off their organiser's website. I phoned them up. "Yes, we have received you booking fax. We should really have got back to you, shouldn't we? Sorry that we didn't. Oh - no - the course isn't full - in fact we've cancelled it ..." Grrrrr!

With niche subjects such as Tcl, Ruby - and even with some of the other we're involved with, it's hard to forecast which dates will book well, and which won't. So I have an element of sympathy for the supplier; indeed, it's very common practise to cancel courses - sometimes as late as just a few days before they're due to run. It's not the first time it's happened to me. But that's only ONE element of sympathy that I have, and I've got TWO elements of disgust at the business practise - it leaves the tutor, who's usually working under contract to such outfits, with no income for the days in question at the last minute, and it leaves the delegates who have scheduled time off work, flights, and hotels with a scramble to find an alternative and perhaps with travel expenses they can't recoup.

One of the things that Lisa and I decided that we would do differently when we set up the Well House Consultants training centre and our program of public courses was a policy that we don't cancel courses - your booking's acknowledged the same day that you send it in, and you then know that the course will run. Yes - a tiny minority of customers have found themselves receiving one on one training in the past, and no doubt that will happen again sometime in the future.

Personally, I'm doubtful that you can learn Ruby in a day, even if you're already familiar with another programming language, and we offer a 2 day Ruby course and feel that's a bare minimum. You'll see dates on the course description page and you can book with confidence - use the form on the description page to book, and make your travel plans. And, yes, I can predict that there will be just a handful of delegates ... and that you'll have a fabulous, interactive course.
(written 2006-04-01, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
R101 - Ruby - Introduction
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [1027] Cue the music, I'm happy. - (2007-01-09)
  [1041] Learnt in London - Ruby, Martini, Coral and the Core - (2007-01-17)
  [1302] Ruby, Ruby, Ruby. Rails, Rails, Rails. - (2007-08-13)
  [1375] Python v Ruby - (2007-10-02)
  [1887] Ruby Programming Course - Saturday and Sunday - (2008-11-16)
  [2286] New to programming? It is natural (but needless) for you to be nervous - (2009-07-14)
  [2287] Learning to program in Ruby - examples of the programming basics - (2009-07-15)
  [2607] Answers on Ruby on Rails - (2010-01-30)
  [4369] Ruby - the second rung of learning the language - (2014-12-28)
  [4498] Ruby - where one statement ends and the next begins - (2015-05-26)

G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [849] Staff Meeting - (2006-08-30)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)

G301 - Well House Consultants - Booking a Public Courses
  [1193] Dangerous Dogs and Hotel Marketing - (2007-05-19)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1634] Kiss and Book - (2008-05-07)
  [1693] July to December 2008 - Open Source training schedule - (2008-07-01)
  [1932] Training Passports - booking a training program - (2008-12-09)
  [2278] First courses for 2010 - (2009-07-10)
  [2352] Printed Directories - the start of the updating season - (2009-08-12)
  [2743] Public Open Source Training Courses running this summer and autumn in Melksham - (2010-04-27)
  [3180] Age limits for Well House Consultants Open Source courses? - (2011-02-22)
  [3600] Visa, MasterCard and American Express - changing payment profiles - (2012-02-01)
  [4122] Well House - booking through agents - (2013-06-23)
  [4602] Training course and hotel room prices - 2016 - (2015-12-31)


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Python - block insets help with documentation
Well House Manor goes ahead
Database design - get it right from first principles
PHP Image viewing application
Ruby course - oops - it's not happening
Python to MySQL
An unhelpful error message from Apache httpd
Dressed up for a phone call
Stopping and restarting Apache httpd cleanly
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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