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No cold sales calls please - but delighted to hear from others!

Well House Consultants lists all of its numbers with the telephone peference service. We are a small company, with members of our team undertaking detailed techincal work and every call pulls us from that work and we can take a while to get back into the flow. We are delighted to hear from customers, potential customers, friends, contacts and colleagues. We do not want to hear from people we have never spoke to before who ask us the most personal of details, and seem to think that we may make a buying decision based on their call. If you want to get in touch because you've got something you think we'll really want, please send us a personal email which we can then respond to an a convenient time rather than being interuped by a phone call.




From an email from the TPS:

[c2]ã75,000 FOR CALLING NUMBERS ON THE TPS

The ICO has fined Cold Call Elimination Ltd [c2]ã75,000 for making unsolicited marketing calls to sell cold call blocking devices.

Cold Call Elimination Ltd is run by Leah Masters, who also ran a company by the name of Cash 4 Clothes (UK) Ltd and is a currently running GetWork2Day Ltd. They clearly thought they could call numbers registered on the Telephone Preference Service (TPS) and get away with it or possibly that it was  •[98]worth the gamble •[99], but clearly that did not prove to be to be the case.

Companies are not allowed by law to call anyone registered on the Telephone Preference Service unless they have specific consent.

The company, based in Chichester, was telephoning people to sell a call-blocking service and device to stop unsolicited calls. Ironically, the same type of calls the company itself was making.

(written 2015-09-29, updated 2015-09-30)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G502 - Well House Consultants - Business Practice
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4293] Certification - (2014-09-15)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3665] Will will smile? - (2012-03-22)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3073] Customer Service - the boundary - (2010-11-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [2936] The service that customers should receive - (2010-08-27)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2788] Cost of Sales - (2010-06-01)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2122] Commission Creep - (2009-04-08)
  [2044] Please Trouble me - (2009-02-16)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1453] What makes our courses special? - (2007-12-02)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [906] A commitment we won't be making - (2006-10-27)
  [883] Age discrimination law - (2006-10-01)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [849] Staff Meeting - (2006-08-30)
  [808] Sales call - (2006-07-19)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [652] Morning Post - (2006-03-20)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [536] Cancellations and penalties - (2005-12-21)
  [491] Being atypical is typical - (2005-11-10)
  [487] On line course booking - credit card protection - (2005-11-06)
  [467] Tell them three times - (2005-10-17)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [399] simplicity hides real size - (2005-07-31)
  [321] Sales - the alternative close - (2005-05-23)
  [297] A reminder that the customer is King - (2005-05-01)
  [226] Growing our systems - (2005-02-24)
  [217] Use of time - (2005-02-16)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [200] Tips for the top - (2005-02-03)
  [188] Pink elephant and appreciation - (2005-01-24)
  [180] Skunk works - (2005-01-17)
  [157] Automatic service upgrades - (2004-12-19)
  [137] Certification schemes - (2004-12-02)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [125] Staff theft - (2004-11-21)
  [121] Fair and Simple - (2004-11-17)
  [108] A typical morning - (2004-11-03)
  [95] Five red flags - (2004-10-21)
  [88] Getting the right level of trainer - (2004-10-14)
  [77] Telephone systems - (2004-10-07)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [27] Sales technique - (2004-08-25)
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)

G909 - Well House Consultants - Spam, Spamming and Spammers
  [4315] Welcoming genuine forum posters quickly - but turning away off topic advertisers - (2014-11-16)
  [4135] Introducing your product to Well House Consultants - single, personally tuned email please - (2013-07-08)
  [3946] Moving from a warning system to a control system - PHP, forum spammers - (2012-12-07)
  [3912] Sand to Arabia, Coals to Newcastle or Woodburners to Russia - (2012-11-04)
  [3910] Identifying your real customers and keeping them well informed fast - (2012-11-02)
  [3661] Keeping forum and blog comments clean - (2012-03-19)
  [3352] World Trade Register - Certainly NOT worth 2985 Euros. - (2011-07-09)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3190] What do the following web sites have in common? - (2011-03-03)
  [3166] Well house is strong - confirmed? - (2011-02-11)
  [3016] The legal considerations of your web presence - revisited - (2010-10-26)
  [2884] Hotlinked images onto adult material sites - (2010-07-23)
  [2697] Email metrics and filtering - (2010-03-28)
  [2398] Websitemediasolution and a goldfish called Carl Johnson - (2009-09-06)
  [2276] Who is Marc Schneider of Multilingual Search Engine Optimization Inc - (2009-07-10)
  [2179] Offers that I can refuse - (2009-05-12)
  [2177] Preventing forum spam - checks at sign up - (2009-05-12)
  [2019] Baby Caleb and Fortune City in your web logs? - (2009-01-31)
  [1978] From spam to mod_alias - finding resources - (2009-01-05)
  [1817] Marc Schneider is still having email trouble - (2008-09-30)
  [1763] Co-operating to save, yet we dont - (2008-08-21)
  [1532] Comment spam blocked. Please comment via Forums - (2008-02-05)
  [1523] Ive just received an email from myself. Should I be worried? - (2008-01-29)
  [1115] Unexpected visitors to our site - (2007-03-22)
  [1037] Impact Engineering and Backscatter - (2007-01-16)
  [872] Email metrics - (2006-09-20)
  [495] More spam - a success story - (2005-11-13)
  [417] Telephone Preference Service - we're registered - (2005-08-17)
  [347] Frightening and from-friend viruses and spams - (2005-06-14)
  [338] OO techniques are hard to teach - (2005-06-06)
  [276] An apology to Mr Boneparte - (2005-04-11)
  [268] Information request forms, cleaning up spam - (2005-04-05)
  [259] Responding to spam - (2005-03-27)


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Some other Articles
Tcl - a new example for data reformatting
Catching failed commands and not crashing the program in Tcl
Loading packages in your Tcl program
Should we get an AA or Visit Wiltshire hotel assessment?
No cold sales calls please - but delighted to hear from others!
Course Schedule - October 2015 to June 2016
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Black dog day - and Bobby still seeks his new home
Looking ahead on the blog
Why has the hourly Chippenham to Trowbridge train been withdrawn?
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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