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Upgrade!
Is it ... a) A piece of pure luck or b) Something about my looks / manner or c) A very clever database app that lead me to be upgraded when I check in to the Radisson in Glasgow last night?  The Radisson is a modern hotel in the heart of Glasgow - just a couple of streets from where I'm running an Apache httpd and Tomcat course. A little up market from my norm, but convenient for the location, and heck why not for one night? But, yes I was suprised to be upgraded and found myself wondering "why". I'm going to put it down to a trained checkin operator, seeing a business credit card offered and finding from the database that I had never stayed with the chain before.Link - Pictures of Glasgow Link - Apache hpptd and Tomcat courses (written 2005-09-09, updated 2006-06-05) Associated topics are indexed under G501 - Well House Consultants - Customer Service[3378] New product - ensuring that supply matches demand - (2011-08-03) [3294] It's not just about the jam in the sandwich - (2011-05-19) [3271] The importance of feedback - (2011-04-30) [3103] Thank you - and Happy Christmas - (2010-12-24) [3073] Customer Service - the boundary - (2010-11-27) [2961] Initial handling of phone calls and walk in visitors - (2010-09-19) [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21) [2650] Getting a phone line changed ... - (2010-02-25) [2530] Taking a knock over Santa - (2009-12-08) [2258] Questions I have been asked on answering the phone - (2009-06-26) [2236] Alumni - revisiting and supporting the old University - (2009-06-13) [2124] Building down expectations - (2009-04-09) [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24) [2049] Why Choose Well House Consultants for your course? - (2009-02-20) [2015] Service Excellence Awards - (2009-01-30) [1991] Rules for a King - (2009-01-13) [1985] Learning to program as a part of your job - (2009-01-10) [1835] 23:30 bookings and midnight checkins - (2008-10-12) [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09) [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09) [1516] Pictures you can use - for free - from our library - (2008-01-23) [1446] An answer to a student asking 'Help' - (2007-11-27) [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17) [1319] Customer feedback - lifeblood of a business - (2007-08-25) [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09) [1046] Bounce, bounce, bounce - (2007-01-20) [1007] Friends and family - (2006-12-25) [966] CSL, KISS and RTFM - (2006-12-05) [961] Products that our customers want more of - (2006-12-03) [944] Just ******* Google it - (2006-11-25) [852] Eventful evening - a lesson in looking after contacts - (2006-09-02) [841] Forum help - a push in the right direction - (2006-08-21) [725] Better communication - (2006-05-19) [717] A customer service company - (2006-05-11) [650] A person of few words - (2006-03-18) [628] Active Learning - (2006-02-28) [621] And the staff put the icing on the cake - (2006-02-23) [609] Been on a course, but still not got it? - (2006-02-16) [569] Instructions for bright people - (2006-01-19) [566] May all your screw-ups be big ones - (2006-01-16) [552] Keeping Customers Informed - (2006-01-02) [482] Different ways of selling - (2005-11-01) [393] Trainer answers phone - (2005-07-28) [350] Want to be one better - (2005-06-17) [327] How far should our support go - (2005-05-28) [265] Business practise, 2005 style - (2005-04-03) [233] Giving customers best value - (2005-03-02) [195] Customer service - examples to warn us - (2005-01-30) [189] Tuesdays and Fridays - (2005-01-25) [150] Confession - (2004-12-13) [126] Feedback shows the tip of an iceberg - (2004-11-22) [91] On line every 24 hours - (2004-10-17) [72] On Customer Service - (2004-10-03)
Some other Articles
Database or Progamming - which to learn first?Server side scripting of styles to suit the browser How far away is that server? Upgrade! You cant Fair system for travel and accommodation expenses Outside of the box Linking Apache httpd to Apache Tomcat Expect for Windows Through public transport connection, Chippenham to Salisbury, to cease |
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Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73 at 50 posts per pageThis is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.
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