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Want to be one better

I'm told that I'm competitive - that I want to be one better. That's not always a compliment as it can mean that I tend to come in and "cap" your story with what I think is a better one - but at least I'm aware of this tendency and tell my good friends to alert me when I do it.

But this competitiveness is often a great asset when running a training company and course. I want to provide you with a better course, in a more appropriate venue, with a smaller group size and a more knowledgeable tutor using the most up-to-date notes. You wanna come on one of our courses?
(written 2005-06-17, updated 2008-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G310 - Well House Consultants - A better class of course
  [4583] Back in the saddle again - excellent open source course from Well House Consultants - (2015-11-26)
  [4558] Well House Consultants - Python courses / what's special. - (2015-10-28)
  [4280] Making use of huge data, object orientation, unit testing and frameworks - (2014-06-07)
  [3587] C++ Courses - do I get official certification at the end of my Well House course? - (2012-01-20)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3385] Do university courses teach the right things for life at work later on? - (2011-08-10)
  [3271] The importance of feedback - (2011-04-30)
  [3001] How will we present courses over the coming years? - (2010-10-17)
  [2762] Well House - Mission and Policy summaries - (2010-05-13)
  [2633] Why do I teach niche skills rather than mainstream? - (2010-02-13)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2109] Why most training fails ... - (2009-03-30)
  [2084] Books and distance learning from Well House Consultants? - (2009-03-15)
  [2074] Weekday or Weekend PHP, Python and Perl classes? - (2009-03-10)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2010] How long should a training module be? - (2009-01-27)
  [1933] Learning to Program in C - (2008-12-10)
  [1645] Seeing how others do it - PHP training - (2008-05-17)
  [1576] Making PHP and MySQL training relevant to the course delegates - (2008-03-15)
  [1488] New trainee laptop fleet for our Open Source courses - (2007-12-30)
  [1453] What makes our courses special? - (2007-12-02)
  [1035] Longer hours and better value courses - (2007-01-15)
  [726] In praise of training course delegates. - (2006-05-20)
  [646] PHP - London course, Melksham Course, Evening course - (2006-03-14)
  [579] Short Linux and Perl courses for small groups - (2006-01-27)
  [577] Learning to program in Perl or PHP - (2006-01-26)
  [559] ''I don't know'' is sometimes a good answer - (2006-01-09)
  [554] What backup is adequate? - (2006-01-04)
  [497] I have a river to cross - (2005-11-16)
  [394] A year on - should we offer certified PHP courses - (2005-07-28)
  [371] The training team that's looking out for you - (2005-07-07)
  [292] Elegant languages - Perl, PHP, Python - (2005-04-26)
  [230] Course sizes - beware of marketing statistics - (2005-02-27)
  [224] YOUR application and YOUR data - (2005-02-22)
  [219] Some unusual features - (2005-02-18)
  [215] Open Source becomes mainstream - (2005-02-14)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)

G501 - Well House Consultants - Customer Service
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4078] Train works for me! - (2013-05-02)
  [4077] Palty or Parliamentary? - (2013-04-30)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [3808] Can you put names to faces? - (2012-07-19)
  [3378] New product - ensuring that supply matches demand - (2011-08-03)
  [3294] It's not just about the jam in the sandwich - (2011-05-19)
  [3103] Thank you - and Happy Christmas - (2010-12-24)
  [3073] Customer Service - the boundary - (2010-11-27)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21)
  [2650] Getting a phone line changed ... - (2010-02-25)
  [2530] Taking a knock over Santa - (2009-12-08)
  [2258] Questions I have been asked on answering the phone - (2009-06-26)
  [2236] Alumni - revisiting and supporting the old University - (2009-06-13)
  [2124] Building down expectations - (2009-04-09)
  [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
  [2015] Service Excellence Awards - (2009-01-30)
  [1991] Rules for a King - (2009-01-13)
  [1985] Learning to program as a part of your job - (2009-01-10)
  [1835] 23:30 bookings and midnight checkins - (2008-10-12)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09)
  [1516] Pictures you can use - for free - from our library - (2008-01-23)
  [1446] An answer to a student asking 'Help' - (2007-11-27)
  [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1007] Friends and family - (2006-12-25)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [961] Products that our customers want more of - (2006-12-03)
  [944] Just ******* Google it - (2006-11-25)
  [852] Eventful evening - a lesson in looking after contacts - (2006-09-02)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [725] Better communication - (2006-05-19)
  [717] A customer service company - (2006-05-11)
  [650] A person of few words - (2006-03-18)
  [628] Active Learning - (2006-02-28)
  [621] And the staff put the icing on the cake - (2006-02-23)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [569] Instructions for bright people - (2006-01-19)
  [566] May all your screw-ups be big ones - (2006-01-16)
  [552] Keeping Customers Informed - (2006-01-02)
  [482] Different ways of selling - (2005-11-01)
  [440] Upgrade! - (2005-09-09)
  [393] Trainer answers phone - (2005-07-28)
  [327] How far should our support go - (2005-05-28)
  [265] Business practise, 2005 style - (2005-04-03)
  [233] Giving customers best value - (2005-03-02)
  [195] Customer service - examples to warn us - (2005-01-30)
  [189] Tuesdays and Fridays - (2005-01-25)
  [150] Confession - (2004-12-13)
  [126] Feedback shows the tip of an iceberg - (2004-11-22)
  [91] On line every 24 hours - (2004-10-17)
  [72] On Customer Service - (2004-10-03)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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