
Congratulations to Rachel, who completed her final exam of her apprenticeship at the tail end of last week. She's passed the course with flying colours and, I understand, in something of a record time.
A year ago, I wouldn't have considered that we're big enough to employ apprentices, nor that we could provide an environment conducive to someone learning the "tools of the Trade" for the hotel and catering business with us. However, Swindon College's workplace based courses, and a candidate who's very much self-motivated and able to concentrate on the studies made a big difference, and we found ourselves involved in the scheme. Ian and Sam have popped in as mentor and college tutor from time to time, but beyond that it's been down to Rachel who deserves the credit at "our end" for making this work.
Rachel's now with us full time, permanently, and filling a vital role far beyond that implied by an apprenticeship. She has been for quite a while - a key member of our full time hotel team. As I write this article, from the village of Snailwell in Cambridgeshire, I'm secure in the knowledge that the breakfast shift at Well Hosue Manor in Melksham, Wiltshire is running to plan and in capable hands. And I owe the most enormous "Thank You" to our team - all of our team - for making that possible. The customer comes first, our team not far behind - and it's great to have customers like we do and a team that takes things on in such a way that it gives Lisa and myself a breathing space to do our work, our works (such as the Chamber of Commerce stuff last night) and get the occasional break too.
(written 2011-09-28)
Associated topics are indexed under
G207 - Well House Consultants - Staff [3961] Well House Staff Party - (2012-12-22)
[3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
[3490] How not to call when job seeking ... - (2011-10-20)
[3425] Our National Autograss Champion, from Melksham - (2011-09-08)
[3311] Exhilarating day! - (2011-05-30)
[3212] Well House Manor - a home from home for the business and leisure guest in Melksham - (2011-03-26)
[3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
[3103] Thank you - and Happy Christmas - (2010-12-24)
[3051] Positively reforming the system - could it be done? - (2010-11-14)
[2960] The Well House team - September 2010 - (2010-09-19)
[2934] Not so much software training - more hotel keeping! - (2010-08-25)
[2775] Declarations of interest - knowing where you stand with people - (2010-05-22)
[2772] Graham Ellis - Summary of Training Record - (2010-05-21)
[2566] Excellent staff make for excellent hotel - (2010-01-07)
[2164] Updating my public profile - Graham Ellis - (2009-05-09)
[2050] Why the Pony Tail? - (2009-02-21)
[2044] Please Trouble me - (2009-02-16)
[2009] The Royal Mail Receipt - (2009-01-26)
[1324] Well House Manor appoints a General Manager - (2007-08-28)
[1141] A strong team broadens the professional coverage - (2007-04-10)
[1083] Behind the scenes - (2007-02-17)
[1065] Graham Ellis - an Introduction - (2007-02-05)
[1002] Meet the neighbours - (2006-12-20)
[972] Both one team and two - (2006-12-08)
[895] Welcome, Martin - (2006-10-16)
[862] 4 weeks to go - (2006-09-11)
[578] Woman screaming at me - (2006-01-26)
[393] Trainer answers phone - (2005-07-28)
[371] The training team that's looking out for you - (2005-07-07)
[185] Who am I? - (2005-01-21)
[168] Welcoming Leah Davies to our team - (2005-01-04)
[88] Getting the right level of trainer - (2004-10-14)
[41] A Thousand and four words - (2004-09-07)
[10] What do you look for in your IT trainer? - (2004-08-10)
238c
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