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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Thank you - and Happy Christmas

A personal, big, THANK YOU to all of our customers, and all our staff, for everything they've done for Well House this year, and a very happy Christmas to one and all.

A business wouldn't function without customers ... and it wouldn't be such a pleasure to run without such great customers. Almost without exception, our customers make it a pleasure to get up in the morning, to prepare you breakfast, to teach you, and to welcome you in the evenings after your journeys to Melksham. And you make it so easy for us to keep enthusiastically busy by being our ambassadors - by telling people about what we do and how we do it - both in hotel and training course terms. A significant proportion of our customers come to us on the recommendation of other customers - and that's something we really appreciate, and for which I cannot say "Thank You" often enough.

A business wouldn't function without excellent staff either ... and that's where Lisa and I owe a huge "Thank you" to the team. You - Rachel and Sarah, Kim, Heather and Ann, Chris and Phil - ALL - are appreciated much, much more than I may sometimes say. Without exception, everyone is 'looking out' for the customer - looking to give the best possible service and value and make all of our visitors totally at ease and totally welcome. And, again without exception, Lisa and I know that we can place customers, and "The Manor" or "404" too, into your capable hands and know that you'll take good care of them - considering not only the immediate actions to be taken, but also the effect of those actions on the rest of the team and the business. I'm really proud of you.

It's Christmas Eve, and being a business-to-business operation for the most part, we're looking forward to a quiet Christmas and New Year. There *will* be somebody around much of the time to answer emails and telephone, check guests in, etc, but most of the team will be taking a well earned rest. We're busy again from checkin time on January 2nd, and we look forward to welcoming delegates for the C and C++ course that first week, and hotel guests who'll be working at Bowerhill and Hampton Park in Melkhsam once business visits start up again in the new year.

So - have a Merry Christmas, and a Happy New Year - you've earned it. Lisa and I look forward to welcoming you, and to working with you, in 2011.

(written 2010-12-24)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G501 - Well House Consultants - Customer Service
  [72] On Customer Service - (2004-10-03)
  [91] On line every 24 hours - (2004-10-17)
  [126] Feedback shows the tip of an iceberg - (2004-11-22)
  [150] Confession - (2004-12-13)
  [189] Tuesdays and Fridays - (2005-01-25)
  [195] Customer service - examples to warn us - (2005-01-30)
  [233] Giving customers best value - (2005-03-02)
  [265] Business practise, 2005 style - (2005-04-03)
  [327] How far should our support go - (2005-05-28)
  [350] Want to be one better - (2005-06-17)
  [393] Trainer answers phone - (2005-07-28)
  [440] Upgrade! - (2005-09-09)
  [482] Different ways of selling - (2005-11-01)
  [552] Keeping Customers Informed - (2006-01-02)
  [566] May all your screw-ups be big ones - (2006-01-16)
  [569] Instructions for bright people - (2006-01-19)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [621] And the staff put the icing on the cake - (2006-02-23)
  [628] Active Learning - (2006-02-28)
  [650] A person of few words - (2006-03-18)
  [717] A customer service company - (2006-05-11)
  [725] Better communication - (2006-05-19)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [852] Eventful evening - a lesson in looking after contacts - (2006-09-02)
  [944] Just ******* Google it - (2006-11-25)
  [961] Products that our customers want more of - (2006-12-03)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [1007] Friends and family - (2006-12-25)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17)
  [1446] An answer to a student asking 'Help' - (2007-11-27)
  [1516] Pictures you can use - for free - from our library - (2008-01-23)
  [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1835] 23:30 bookings and midnight checkins - (2008-10-12)
  [1985] Learning to program as a part of your job - (2009-01-10)
  [1991] Rules for a King - (2009-01-13)
  [2015] Service Excellence Awards - (2009-01-30)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
  [2124] Building down expectations - (2009-04-09)
  [2236] Alumni - revisiting and supporting the old University - (2009-06-13)
  [2258] Questions I have been asked on answering the phone - (2009-06-26)
  [2530] Taking a knock over Santa - (2009-12-08)
  [2650] Getting a phone line changed ... - (2010-02-25)
  [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3271] The importance of feedback - (2011-04-30)
  [3294] It's not just about the jam in the sandwich - (2011-05-19)
  [3378] New product - ensuring that supply matches demand - (2011-08-03)
  [3808] Can you put names to faces? - (2012-07-19)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [4077] Palty or Parliamentary? - (2013-04-30)
  [4078] Train works for me! - (2013-05-02)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)

G207 - Well House Consultants - Staff
  [10] What do you look for in your IT trainer? - (2004-08-10)
  [41] A Thousand and four words - (2004-09-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [168] Welcoming Leah Davies to our team - (2005-01-04)
  [185] Who am I? - (2005-01-21)
  [371] The training team that's looking out for you - (2005-07-07)
  [578] Woman screaming at me - (2006-01-26)
  [862] 4 weeks to go - (2006-09-11)
  [895] Welcome, Martin - (2006-10-16)
  [972] Both one team and two - (2006-12-08)
  [1002] Meet the neighbours - (2006-12-20)
  [1065] Graham Ellis - an Introduction - (2007-02-05)
  [1083] Behind the scenes - (2007-02-17)
  [1141] A strong team broadens the professional coverage - (2007-04-10)
  [1324] Well House Manor appoints a General Manager - (2007-08-28)
  [2009] The Royal Mail Receipt - (2009-01-26)
  [2044] Please Trouble me - (2009-02-16)
  [2050] Why the Pony Tail? - (2009-02-21)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2566] Excellent staff make for excellent hotel - (2010-01-07)
  [2772] Graham Ellis - Summary of Training Record - (2010-05-21)
  [2775] Declarations of interest - knowing where you stand with people - (2010-05-22)
  [2934] Not so much software training - more hotel keeping! - (2010-08-25)
  [2960] The Well House team - September 2010 - (2010-09-19)
  [3051] Positively reforming the system - could it be done? - (2010-11-14)
  [3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
  [3212] Well House Manor - a home from home for the business and leisure guest in Melksham - (2011-03-26)
  [3311] Exhilarating day! - (2011-05-30)
  [3425] Our National Autograss Champion, from Melksham - (2011-09-08)
  [3460] Flying Colours! - (2011-09-28)
  [3490] How not to call when job seeking ... - (2011-10-20)
  [3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
  [3961] Well House Staff Party - (2012-12-22)
  [4189] Who are we - Lisa, Graham, Gypsy and Billy - (2013-10-07)
  [4227] Happy Christmas from the Well House Manor team - (2013-12-25)


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AND and OR operators - what is the difference between logical and bitwise varieties?
Previous and next
or
Horse's mouth home
Forward to
Catering in Syracuse, the Saigon Cafe, stolen images and Christmas
Some other Articles
Hotel and Training Course prices - the effect of the VAT rise on 4th January 2011
Buckets
Adventure with references to lists and lists of references
Catering in Syracuse, the Saigon Cafe, stolen images and Christmas
Thank you - and Happy Christmas
AND and OR operators - what is the difference between logical and bitwise varieties?
The week before Christmas
Looking ahead and behind in Regular Expressions - double matching
Perl - database access - DBD, DBI and DBIx modules
Learning Object Orientation in Perl through bananas and perhaps Moose
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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