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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Running a course ... what if the tutor isn't well?

Two days of a streaming cold ... and I've been sleeping and drinking (hot soft drinks!) about twice as much as usual. The extra sleep has cost blogging time ... but more important to get the customer service right for the people who immediately staying or I am training.

An interesting question, though, early this morning. Towards the end of a rough night, should I "pull the plug" on the course I really wasn't feeling confident of giving well, or should i carry on? Decision - carry on, but make it clear that I was prepared to postpone and re-run / complete later if it wasn't working right. Verdict on the decision - that it was right. Somehow I found an inner strength, did a good course and I'm on the road to recovery - a short blog here and a longer one to follow tomorrow. And if I had postponed? This was a site on a customer course, and it turned out that delegates had been traveling through the night to reach the Bristol venue.

We have a "no cancellation" policy on ourselves - because we strongly disagree with other training companies who cancel course with confirmed bookings because they don't have enough bookings, or a bigger fish is offered for their tutor. And I'm proud to have started every single course in the last 15 year. I do know that the perfect score may be broken at some point - I will not give a course that's going to be less than excellent, nor risk life or limb to make one happen. But these are rare, rare possibilities.
(written 2010-11-29, updated 2010-12-04)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G400 - Well House Consultants - Private course
  [181] Maximum number of trainees on a course - (2005-01-18)
  [321] Sales - the alternative close - (2005-05-23)
  [387] Training course plans for 2006 - (2005-07-23)
  [994] Training on Cascading Style Sheets - (2006-12-17)
  [1092] Tcl training - often for a larger group - (2007-02-24)
  [1414] What we teach - expained for the non-technical - (2007-10-28)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1929] 2009 - Hotel, Meeting, Training Course prices - (2008-12-07)
  [1968] Review of 2008 - (2008-12-31)
  [2802] After the Perl course in Nurnberg - (2010-06-11)
  [2881] Tailoring of courses to meet customers needs - how it works - (2010-07-21)
  [2928] Public (scheduled) or private course? Book direct, or through a third party? - (2010-08-19)
  [2953] Turning an exercise into the real thing with extreme programming - (2010-09-11)
  [2965] Testimonials - Well House Consultants Open Source courses - (2010-09-21)
  [3071] Well House Price list, January to March 2011 - (2010-11-25)
  [4082] Training around the world - easy payment in pounds Sterling - (2013-05-10)
  [4358] A brilliant finish to 2014 training and business guests, and a look to 2015 - (2014-12-20)

G300 - Well House Consultants - Public Courses
  [172] Public courses in London - (2005-01-07)
  [646] PHP - London course, Melksham Course, Evening course - (2006-03-14)
  [845] Course scheduling and Geekmas - are they traditions yet? - (2006-08-26)
  [933] Course Joining package - updated - (2006-11-20)
  [1035] Longer hours and better value courses - (2007-01-15)
  [1420] The Learning Perl crew, October 2007 - (2007-11-03)
  [1565] Languages compared - based on developer community size - (2008-03-05)
  [1615] PHP training courses every month - (2008-04-18)
  [1693] July to December 2008 - Open Source training schedule - (2008-07-01)
  [1751] Public Training Course Dates until July 2009 - (2008-08-13)
  [1836] Next in the sequence - courses next year (2009) - (2008-10-12)
  [1857] November and December Public Course Schedule - (2008-10-27)
  [2048] Learning to program in PHP, Python, Java or Lua ... - (2009-02-19)
  [2332] Formation, des langages Open Source - (2009-08-09)
  [2333] Formaci[83][c2]ón, de los lenguajes de c[83][c2]ódigo abierto - (2009-08-09)
  [2334] Formazione, Open Source computer lingue - (2009-08-09)
  [2335] Ausbildung, die Open-Source-Sprachen - (2009-08-09)
  [2336] Forma[83][c2]ç[83][c2]ão, Open Source computador l[83][c2]ínguas - (2009-08-09)
  [2337] Opleiding, Open Source computertalen - (2009-08-09)
  [2338] Uddannelse, Open Source computer sprog - (2009-08-09)
  [2339] Oppl[83][c2]æring, Open Source datamaskinen spr[83][c2]åk - (2009-08-09)
  [2340] ldning, Open Source dator spr[83][c2]åk - (2009-08-09)
  [2341] Koulutus, Open Source tietokone kielill[83][c2]ä - (2009-08-09)
  [2558] Happy new decade - and course and hotel prices for 2010 - (2010-01-01)
  [2736] Perl Course FAQ - (2010-04-23)
  [2839] Software versions used - June 2010 - (2010-06-30)
  [2927] Announcing 2011 Open Source Training courses - dates and prices - (2010-08-18)
  [2942] Open Source Programming - Training Course Schedule - (2010-08-31)
  [3021] Courses for late 2010 and early 2011 - (2010-10-30)
  [3078] Royal Wedding. How William and Catherine have changed our schedule - (2010-12-02)
  [3129] Extra courses - C and C++ - (2011-01-12)
  [3160] Extra courses - Advanced PHP, MySQL and Lua - (2011-02-07)
  [3205] Open Source (Public) courses - PHP, Tcl, SQL, Python, C and C++ in Melksham, Wiltshire, UK - (2011-03-18)
  [3219] How do I become a Linux System Administrator? - (2011-03-28)
  [3358] Upcoming Programming courses ... High Summer, 2011 - (2011-07-15)
  [3365] Turning bright delegates into bright and knowledgable ones - (2011-07-21)
  [3401] Open Source Training Schedule - learn a programming language - in Autumn 2011 or 2012 - (2011-08-20)
  [3528] December courses - PHP, Python, Perl - and a weekend Lua course - (2011-11-24)
  [3559] Well House Consultants - Open Source Programming Courses for 2012 - (2011-12-21)
  [3573] New in Java 7 - and why we are not running public Java 7 courses - (2012-01-08)
  [3637] April, May and June 2012 - Public Open Source Programming Courses - (2012-03-04)
  [3823] Know Python or PHP? Want to learn Perl too? - (2012-07-31)
  [3829] Training courses - rest of 2012, 2013 and January 2014 - (2012-08-06)
  [3876] October to December 2012 - Public Courses - (2012-09-30)
  [3903] Python Programming class for delegates who have already self-taught the basics - (2012-10-25)
  [3911] How well do you know Perl and / or Python? - (2012-11-04)
  [3924] The bedrooms at Well House Manor - (2012-11-16)
  [3964] What is coming up from Well House in 2013 - public Open Source / IT courses. - (2012-12-28)
  [3983] Upcoming courses at Well House Manor - Ruby, Python, Perl - (2013-01-19)
  [4015] Upcoming courses and availabiity - (2013-02-22)
  [4172] Public courses - Python, PHP, Perl, Ruby, Lua, Tcl, C and C++ - autumn 2013 and through 2014 - (2013-09-13)
  [4197] Python and Tcl courses, November, UK (Melksham) ... just a few places left - (2013-10-23)
  [4230] Well House Consultants - course prices for 2014 - (2013-12-26)
  [4279] Upcoming public courses from Well House Consultants - (2014-05-31)
  [4300] Public courses - Autumn 2014 and 2015 - (2014-09-19)
  [4375] Final examples for 2014 - and a look at our 2015 training course options - (2014-12-31)
  [4408] Additional Python courses added to our schedule - (2015-01-29)
  [4416] Challenging the IT course business model - (2015-02-05)
  [4434] Public training courses - upcoming dates - (2015-02-21)
  [4519] Course Schedule - October 2015 to June 2016 - (2015-09-27)
  [4564] Perl, PHP, Python, Lua, Tcl, C++, Ruby - final public courses for 2015 - (2015-10-30)
  [4689] Training Course schedule for summer and autumn 2016 - (2016-05-30)
  [4705] Course dates - from October 2016 to December 2017 - (2016-09-25)
  [4739] A year of changes for Lisa and Graham Ellis, and Well House - (2017-05-27)
  [4751] Final day of training at Well House Manor - Python, Lua, Tcl and C/C++ continue at The Spa, Melksham - (2017-06-30)
  [4769] Python, Tcl, Lua and other Open Source programming courses for 2018 - (2017-12-31)


Back to
Customer Service - the boundary
Previous and next
or
Horse's mouth home
Forward to
Change of balance, of attitude, and of work method
Some other Articles
Perl 6 - significantly nearer, and Rakudo looks very good
Python through the Snow
Change of balance, of attitude, and of work method
Running a course ... what if the tutor isn't well?
Customer Service - the boundary
Finding elements common to many lists / arrays
Belfast, on a cold November evening
Strings, Garbage Collection and Variable Scope in C++
4759 posts, page by page
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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