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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Pricing strategy - simple and fair

I'm proud of our pricing model.

We're able to offer courses at prices that are good for the customer, fair and easy to understand. Pious claim? Maybe, but I prefer to work with and within a scheme that I can stand up and believe in ... but of course, it needs additionally to bring in a fair income.

A part of my "fair and easy to understand" clause is our policy of offering courses at a (low) quoted list price and the offering very few discounts, then only in very specific circumstances. If you send two people on the same course, or book a private course but can't find a week that every member of your team is available then - yes - a lower price for the second person or the team member who comes on the public course is justified and willingly given.

Yes, people do ask for discounts ... but usually they'll book and attend anyway once we've spent a few minutes explaining our policy; they come to appreciate that giving them a lower price would mean that we would have to charge a higher price to the person sitting on the next chair to them and that our business isn't one where "the price you pay is the most we can squeeze out of you".

Occasionally ... very occasionally ... someone backs themself into a corner. "I'll only come if you can offer me a special deal along the lines of xxxx". Sorry, sir/madam; we're not in the business of cheapened discounted courses, and people who want such courses will typically delay their payment to the last possible date too - one memorable case recently strung us along for (err) much longer that I like as "The EU is paying for this training ...." ... and of course in the end that didn't come through. A couple of "there's a cheques in the posts"s and ... finally ... payment when we threatened interest and collection charges would be added.

You'll see no mention of agents / resellers in the text above. That's intentional. We're quite happy for people to make direct or indirect bookings, and for the company that's making the indirect booking to charge their client for their added services. We're also delighted for such an agent / reseller if they're able to combine several of their clients onto a course and save themselves some money ... acting rather like a wholesaler. Where an indirect booking is made, we do take extra steps to ensure that the course booked is the right course for the trainee.

(written 2005-04-29, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G999 - Well House Consultants - Keynote
  [164] Well House Consultants - review of 2004 - (2004-12-31)
  [225] 10 years and counting - (2005-02-23)
  [360] Spring turns to Summer - (2005-06-26)
  [419] Most popular courses - (2005-08-19)
  [428] Swindon - Chippenham - Melksham - Trowbridge - Westbury train service - (2005-08-29)
  [452] Is enough enough? - (2005-09-27)
  [464] Technical Loneliness - (2005-10-14)
  [549] 2005 - Come as a student, leave as a friend - (2005-12-31)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [695] In the hospitality business - (2006-04-23)
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)
  [845] Course scheduling and Geekmas - are they traditions yet? - (2006-08-26)
  [890] Open - (2006-10-09)
  [898] Courses at Well House Manor - (2006-10-19)
  [929] Presenting Melksham - for a weekend away in Wiltshire - (2006-11-17)
  [1079] Wilts and Berks - two conference / training rooms in Melksham - (2007-02-14)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1245] Ensuring that our tutor answers YOUR questions - (2007-06-25)
  [1317] 2008 course schedule - Perl, Python, PHP, Linux, Java Deployment, Ruby and more - (2007-08-23)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1414] What we teach - expained for the non-technical - (2007-10-28)
  [1481] The Christmas Letter - (2007-12-22)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1615] PHP training courses every month - (2008-04-18)
  [1676] A warm welcome for visitors from the USA - (2008-06-14)
  [1748] Hotel room prices - Melksham, Wiltshire - (2008-08-11)
  [1773] The Longest Possible Day - (2008-08-26)
  [1857] November and December Public Course Schedule - (2008-10-27)
  [1859] Wiltshire at dawn - the tourist trail - (2008-10-29)
  [1929] 2009 - Hotel, Meeting, Training Course prices - (2008-12-07)
  [1955] How to avoid duplicating web page maintainance - (2008-12-20)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [2144] Looking for a career change - Physician to Web Site Designer - (2009-04-28)
  [2216] Past Delegate Offer - Summer Holiday / Weekend Break - (2009-06-03)
  [2228] Where do I start when writing a program? - (2009-06-11)
  [2326] Learn a new programming language this summer. - (2009-08-06)
  [2384] Looking ahead to the Autumn season of training and accommodation - (2009-08-28)
  [2483] Clustering on Tomcat - (2009-10-30)
  [2537] Faster network, but not faster browsing until ... - (2009-12-14)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)

G203 - Well House Consultants - Training course prices
  [101] Good value, low cost, cheap. - (2004-10-27)
  [163] Introduction fees, bonuses, commissions, kickbacks - (2004-12-29)
  [499] Good IT training cannot be cheap - (2005-11-18)
  [1912] Book now for 2009 - (2008-11-29)
  [2003] Discount Training Courses - PHP, Perl, Python - (2009-01-21)
  [2311] Floor to ceiling - (2009-07-30)
  [2541] VAT Changes - (2009-12-19)
  [2560] Training comparison to QA Training, Learning Tree, GB Direct. - (2010-01-02)
  [3107] Hotel and Training Course prices - the effect of the VAT rise on 4th January 2011 - (2010-12-26)
  [3196] No news is good news. - (2011-03-07)
  [4082] Training around the world - easy payment in pounds Sterling - (2013-05-10)
  [4230] Well House Consultants - course prices for 2014 - (2013-12-26)
  [4246] Python, PHP, Ruby, C, Lua, etc ... course prices held for the rest of 2014 - (2014-03-08)
  [4379] Well House Consultants / Well House Manor - Prices for 2015 - (2015-01-01)
  [4416] Challenging the IT course business model - (2015-02-05)
  [4602] Training course and hotel room prices - 2016 - (2015-12-31)


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What - no switch or case statement?
Sharing pictures of Wiltshire
A reminder that the customer is King
Using a Python dictionary as a holder of object attributes
Pricing strategy - simple and fair
Python generator functions, lambdas, and iterators
Course follow-ups
Elegant languages - Perl, PHP, Python
Why are we no. 404
Object Orientation in Tcl - [incr-Tcl]
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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