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Global Computer Maintenance Department

A story that I felt worth sharing ... from a forum that I help with, and describing another practice which I feel is distinctly unethical and misleading ...

""As we're on a bit of a tech bent here in the FPC at the mo, I thought I'd share details of a call I just received. May serve as a warning to others.

  Caller (Asian accent - broken English) says he's from Global Computer Maintenance Department a partner of Microsoft. Now I'm always immediately suspicious of cold calls and this one sounds interesting.

  Caller says they've detected a problem on my computer and it is sending them messages informing them my hard drive is infected with a spyware virus. Hmmm..... this is definitely a scam, but I'm feeling devilish so I play along.

  "Oh god, is my computer safe?" I ask.

  "Don't worry sir, we can fix the problem by remotely accessing your computer."

  "OK, what do I need to do?"

  He then goes into the detail of what I need to do to set up remote access, how to download the software and then the clincher....

  "We charge a modest fee for this service of $29.99. So before I fix your problem I need credit card details to take payment."

  I explain that I don't have $29.99 as I do not live in a country where the dollar is currency. I ask lots more technical question and get lots of vague replies and eventually the guy begins to realise I'm not going to hand over personal information of any sort, or allow access to my computer. I finish by saying I've really enjoyed wasting 20 minutes of your time and then tell him to call UK number 0300 123 1212 as the people there are always looking for the sort of 'service' you offer.""


(Reproduced with permission. It's from a regular members area so I can't provide a link - but see also [here].)

(written 2010-07-29, updated 2010-07-30)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G910 - Well House Consultants - Scams
  [78] Domain Registry of America - (2004-10-07)
  [178] Calling a spade a spade - (2005-01-15)
  [347] Frightening and from-friend viruses and spams - (2005-06-14)
  [860] Warning - false emails, said to be from Paypal - (2006-09-09)
  [1313] Tratum Technologies - (2007-08-21)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1680] Astroturfing - the online definition - (2008-06-17)
  [1772] Ken Palm, iTime, and Domain Name Tasting - (2008-08-25)
  [1795] What have iTime, honeytrapagency and domain listing center got in common? - (2008-09-12)
  [2373] Translation from Ghanaian to English - (2009-08-23)
  [2403] Hotel Booking Scam / Cost of calls to 070 numbers - (2009-09-12)
  [2524] An update on legal changes from the FSB? - (2009-12-03)
  [2690] The World Company Register - is it another scam? - (2010-03-23)
  [2988] Not mugged in London! - (2010-10-08)
  [3222] Clickjacking - another way to get you to follow a malicious link - Facebook issue - (2011-03-29)
  [3291] Pay and refund scam - alive and kicking against Melksham businesses - (2011-05-16)
  [3480] Direct Message: Really horrible blog about you ... a clever phishing trip, said to be from an MP - (2011-10-14)
  [3859] Youve Been Selected for the 2012 Edition of the Global Registry - (2012-09-16)
  [4385] A booking that looks too good to be true? It probably is too good to be true! - (2015-01-05)
  [4651] Pressure selling in the fire safety business - (2016-02-19)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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Comment: "HAHAHA. I've been called twice by them. This time I let them ..."
Visitor Ranking 4.7 (5=excellent, 1=poor)
2 unpublished comments pending on this page

Comment by Anon (published 2012-02-11)
HAHAHA. I've been called twice by them. This time I let them off easy. Last time I groomed the lady by calling her flirty names, like baby and honeymuffin, and eventually kept telling her that I love her, but alas, our love could never be. This went on for about 30 minutes. I did record some of the quack hackery for lulz. [#31018]

Comment by Anon (published 2011-08-18)
They had called me and said the same stuff but also told me they weren't selling a product, etc. But when they asked me what kind of operating system I had, and I Mac OX S, they were caught off guard. Then I got this whole "well we are so sorry, wrong reporting, blah blah." Thank you for your post, I was able to see what you had said while I was talking to them. [#3954]

Comment by Anon (published 2011-05-24)
In Australia and these people call me at least once a week and i have told them to Stick it in their A** [#3941]

Comment by Jo (published 2011-02-18)
I just got a call today (one a couple of weeks ago but fobbed it off) this time i thought i would have a game, asked him to call back in an hour as i was "worried" but had to deal with children at present. Knew it would have to be a scam and thought I would get as many of HIS personal details as i could before letting on I knew what it was all about. Funny though, I was saying ahuh etc while pretending to follow instructions as we have a MAC HAH! So then I told him. [#3876]

Comment by Brenda Davison (published 2011-01-16)
Yes, they have tried this on with me too, in the UK. Three calls this week and the first time they really had me believing they were Microsoft, but I'm not daft enough to hand over personal details, let alone money to some person who phones me up out of the blue. [#3835]

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