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Python and Tcl - public course schedule [here]
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Use me, but use me effectively

Have a question on an Open Source language that you can't find an answer to? In another walk of life, want to know about a travel and transport topic? Please feel free to ask and I'm only too happy to come back with comments, suggestions, pointers. I enjoy doing so - please do use me.

However, there are just a few occasions where I feel that use has lead on to ABuse.

A couple of hours back, I got a request for some help on Tcl; fine, happy to help - except that the same request arrived in two different ways ... to two different addresses that I don't think that my writer would have been able to associate. I felt - let's find wording - spammed with the question. And it lead me to wonder "If I've been asked twice, I wonder how many other people have been asked". No indication in the message that he was asking all around - it was worded as if it was individually done. Perhaps I shouldn't, but I've written back and asked my correspondent how many people he's asked the question of, and suggested that lets me know again, and more personally, in a few days if he doesn't get an answer to his questions from any of them ... it's just not an effective use of my time to be answering questions that someone else has also answered and are no longer of interest.

I also start to get concerned when I'm being asked for so much (free) advise that the requester would be far better off to spend a few days attending a course - especially as we actually run courses and that's how we make our living. The British "reserve" is great, but just occasionally I feel like saying to someone "hey - play fair - I've got to earn a living too" ...

For the remaining 99% of you, happy and delighted to answer those odd little questions that crop up from time to time, or give you a few thoughts on how "this" or "that" should be done. And if that's after one of our courses I'm double delighted and well into the spirit.
(written 2005-03-16, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G305 - Well House Consultants - Post Course support
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)
  [3770] Sample answers to training course exercises - available on our web site - (2012-06-21)
  [3701] Refresh and Revision training class days - Perl / PHP / Python / Lua / Ruby / Tcl / C / C++ - (2012-04-19)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3391] For programmers who use Internet Explorer as their browser - (2011-08-13)
  [3045] After Course Resources - do we publish sample answers. Example from Java Exceptions module. - (2010-11-13)
  [2732] Asking about Jesus - (2010-04-20)
  [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
  [1874] Is it worth it? - (2008-11-07)
  [1245] Ensuring that our tutor answers YOUR questions - (2007-06-25)
  [651] Please Register with Opentalk - but just once! - (2006-03-19)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [569] Instructions for bright people - (2006-01-19)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [509] Snippets from Geekmas - (2005-11-28)
  [389] Tough Love - (2005-07-25)
  [336] Targetted Advertising - (2005-06-05)
  [327] How far should our support go - (2005-05-28)
  [293] Course follow-ups - (2005-04-27)
  [244] Getting your examples, my examples and the data files after your course - (2005-03-13)
  [199] Post course support - part of the service - (2005-02-02)
  [136] Please tell us - (2004-12-01)

G903 - Well House Consultants - Running and moderating forums and social media sites
  [4492] Almost so wrong, but perhaps it's right for some? - (2015-05-11)
  [4403] The unbalanced relationship between customer and provider - (2015-01-21)
  [4315] Welcoming genuine forum posters quickly - but turning away off topic advertisers - (2014-11-16)
  [4307] Identifying and clearing denial of service attacks on your Apache server - (2014-09-27)
  [4283] Can a legitimate forum post become illegal a year later? - (2014-07-11)
  [4239] Facebook marketing - early experiences - (2014-01-19)
  [4234] Change to Libel and Defamation laws from 1st January 2014 - (2013-12-31)
  [4065] Handling requests to a forum - the background process - (2013-04-17)
  [4025] Backups, Codebase, Strategy and more - dealing with forum incidents - (2013-03-03)
  [4017] Acceptable User Policy / vexatious interacter - (2013-02-24)
  [3910] Identifying your real customers and keeping them well informed fast - (2012-11-02)
  [3479] Practical Extraction and Reporting - using Python and Extreme Programming - (2011-10-14)
  [2820] Netiquette for forum newcomers - (2010-06-20)
  [2781] The 500 pound question to get you started - (2010-05-26)
  [2569] How to run a successful online poll / petition / survey / consultation - (2010-01-10)
  [2527] Flying tonight - (2009-12-05)
  [2526] A reluctance to move from old shoes to new - (2009-12-05)
  [2386] Computing under the influence of alcohol - (2009-08-29)
  [2254] Forum membership - a privilege not a right - (2009-06-22)
  [2177] Preventing forum spam - checks at sign up - (2009-05-12)
  [2162] Admins thoughts on banning a member from a forum - (2009-05-09)
  [2156] Stopping forum spam - control of the signup process - (2009-05-04)
  [2116] Why do we delay new forum members through authorisation? - (2009-04-03)
  [2103] Ask the Tutor - Open Source forum - (2009-03-25)
  [1972] Pettifog and forum boards away from public view - (2009-01-03)
  [1923] Making it all worthwhile - (2008-12-04)
  [1759] While the world sleeps ... - (2008-08-19)
  [1678] Software - changes and delays. But courses must run on time! - (2008-06-15)
  [1595] First Great Western Weekend - (2008-03-30)
  [1578] Please don't shout at me! - (2008-03-16)
  [1569] I dont care - goodbye - (2008-03-09)
  [1563] Guidlines for posting on a forum - (2008-03-04)
  [1539] A forum is not always the best vehicle - (2008-02-14)
  [1532] Comment spam blocked. Please comment via Forums - (2008-02-05)
  [1523] Ive just received an email from myself. Should I be worried? - (2008-01-29)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1472] The Horse goes on and on - (2007-12-15)
  [1362] No Thank You - (2007-09-23)
  [1190] Save the Forum - A regular clean sweep - (2007-05-17)
  [1088] Why use BBC code not HTML? - (2007-02-21)
  [948] Running an on line campaign - (2006-11-27)
  [923] Why shouldn't I spam? - (2006-11-13)
  [919] Freedom for X is denial of privacy for Y - (2006-11-09)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [828] Freedom of speech and freedom to post - (2006-08-10)
  [806] Check your user is human. Have him retype a word in a graphic - (2006-07-17)
  [424] How not to run a forum - (2005-08-24)
  [231] Feedback as lifeblood - (2005-02-28)
  [204] The confidence to allow public comments - (2005-02-06)
  [130] Spelling and grammar - (2004-11-25)
  [115] Expiration dates or times on web pages - (2004-11-12)
  [29] Silence is Golden - (2004-08-26)
  [22] Falling out over the silliest things - (2004-08-21)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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