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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
How to get the best from your supplier

I dislike chasing late payments. It's such a waste of time and effort that could be better used elsewhere.

There are still a number of companies out there who seem to feel that they don't need to pay us until they're reminded that their money is overdue (and we bend over backwards to accommodate your systems too). Or they feel they can say that "the cheque will be in the post today" then sit on it for a further 5 days (and need further chasing). But what are such companies really doing? They're saying that they don't really value their relationship with their suppliers - that as far as their concerned, it's quite OK for them to lie about payments and to make a nuisance of themselves by upsetting other companys' cashflows.

I'm often very tempted to ask people that I'm chasing for payment whether they have been paid their salary for the month of (names historic time when course was run), or if they would be happy if their money was due at a certain date but all they could get was a promise and not the actual payment.

I'm a geek - love doing my technical work and if people play fair with me I'll go 120% of the way to providing them with assistance above and beyond the call of duty, and do it with pleasure. But if your company "strings us on" on payments, I find it very hard to be motivated to provide this extra service - that's just human nature. Another sad thing about human nature - once a fence is broken like this, there's no instant repair.

(written 2005-03-03, updated 2006-06-05)

Commentatorsays ...
Graham:Just after I wrote this, the post arrived. No overdue payments, of course, but a BACS payment notice from a company I trained just under a month ago, and wasn't due for a few days yet.

If I were to receive a request to go "beyond" with something over the next few days - "Graham - can you have a look at this", guess who I would be more inclined to do so for!
(comment added 2005-03-03 08:06:15)
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G200 - Well House Consultants - Course and Company information
  [13] Mobile Office revamp - (2004-08-13)
  [181] Maximum number of trainees on a course - (2005-01-18)
  [277] Fire drill - (2005-04-12)
  [419] Most popular courses - (2005-08-19)
  [504] We are about Open Source programming courses in the UK - (2005-11-24)
  [549] 2005 - Come as a student, leave as a friend - (2005-12-31)
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [564] Open Source training from Well House Consultants - (2006-01-14)
  [1018] Open Source Courses and Business Hotel - products and prices for 2007 - (2007-01-01)
  [1087] Telling a story in different ways - (2007-02-20)
  [1102] A Reference - (2007-03-08)
  [1317] 2008 course schedule - Perl, Python, PHP, Linux, Java Deployment, Ruby and more - (2007-08-23)
  [1384] An email update for past guests and delegates - (2007-10-08)
  [1453] What makes our courses special? - (2007-12-02)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1565] Languages compared - based on developer community size - (2008-03-05)
  [1577] Spring and early summer training courses - (2008-03-15)
  [1623] PHP Techniques - a workshop - (2008-04-26)
  [1629] A short introduction to our courses - (2008-05-03)
  [2041] httpd, Tomcat and PHP course enhancements - (2009-02-14)
  [2118] Spring Sprung - (2009-04-05)
  [2222] A (biased?) comparison of PHP courses in the UK - (2009-06-07)
  [2227] Learning PHP, Ruby, Lua and Python - upcoming courses - (2009-06-11)
  [2278] First courses for 2010 - (2009-07-10)
  [2326] Learn a new programming language this summer. - (2009-08-06)
  [2332] Formation, des langages Open Source - (2009-08-09)
  [2333] Formaci[83][c2]ón, de los lenguajes de c[83][c2]ódigo abierto - (2009-08-09)
  [2334] Formazione, Open Source computer lingue - (2009-08-09)
  [2335] Ausbildung, die Open-Source-Sprachen - (2009-08-09)
  [2336] Forma[83][c2]ç[83][c2]ão, Open Source computador l[83][c2]ínguas - (2009-08-09)
  [2337] Opleiding, Open Source computertalen - (2009-08-09)
  [2338] Uddannelse, Open Source computer sprog - (2009-08-09)
  [2339] Oppl[83][c2]æring, Open Source datamaskinen spr[83][c2]åk - (2009-08-09)
  [2340] ldning, Open Source dator spr[83][c2]åk - (2009-08-09)
  [2341] Koulutus, Open Source tietokone kielill[83][c2]ä - (2009-08-09)
  [2350] Ten years in Melksham - looking forward to ten more. - (2009-08-11)
  [2354] Training, Open Source computer languages - (2009-08-13)
  [2400] Are you wanting to learn PHP? - (2009-09-08)
  [2505] I almost put the bins out this morning - (2009-11-16)
  [2558] Happy new decade - and course and hotel prices for 2010 - (2010-01-01)
  [2560] Training comparison to QA Training, Learning Tree, GB Direct. - (2010-01-02)
  [2637] Courses - Melksham and elsewhere - until the end of April - (2010-02-16)
  [2659] New numbers, as 01225 707126 and 01225 709638 are being retired - (2010-03-04)
  [2661] Current Public Courses - (2010-03-05)
  [2762] Well House - Mission and Policy summaries - (2010-05-13)
  [2777] Blowing our own trumpet - (2010-05-23)
  [2838] Respecting our customers anonimity - (2010-06-29)
  [2925] Well House - the pictures - (2010-08-16)
  [2935] 01225 707126 to 01225 344596 to 01225 899360 - Well House Fax - (2010-08-26)
  [3112] Public and private courses - subjects available for 2011 - (2010-12-29)
  [3115] Perl, Python, PHP, Lua, Linux, and more - and business hotel too. Menu for 2011 - (2010-12-31)
  [3202] Telling you something about us in just one line - (2011-03-15)
  [3235] How we make our programming courses both time and cost effective - (2011-04-09)
  [3816] Want to escape the Olympics? Learn to program in the countryside! - (2012-07-23)
  [3935] Whether you have programmed before or not, we can teach you Python - (2012-11-25)
  [4172] Public courses - Python, PHP, Perl, Ruby, Lua, Tcl, C and C++ - autumn 2013 and through 2014 - (2013-09-13)
  [4305] Learning to program in Java - yes, we can help. - (2014-09-26)
  [4518] Open source programming courses - October to December 2015 - (2015-09-27)
  [4519] Course Schedule - October 2015 to June 2016 - (2015-09-27)
  [4564] Perl, PHP, Python, Lua, Tcl, C++, Ruby - final public courses for 2015 - (2015-10-30)
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)


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Preparation for a day's work
Some other Articles
Difficulties with a trolley
Crossfertilisation, PHP to Python
Tapping in on resources
Preparation for a day's work
How to get the best from your supplier
Giving customers best value
Diverse activities
Feedback as lifeblood
Course sizes - beware of marketing statistics
A fortunate accident
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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