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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Are we IITT (Institute of IT Training) members?

I'm a great believer in "Raising the standards of professionalism in training" - that's the byline of the Institute of IT Training - so when they approached us about becoming a certified member, I listened carefully.

Cynics will say that you "get nowt for nowt in this life" ... and indeed that seems to be the case with the IITT. Their sales rep who I spoke with wrote of an annual fee of over two thousand pounds, and looking around their web site and others associated with it, I would also need to spend 100 pounds or so on annual membership for myself, around 1400 pounds on a course to prepare me for an assessment, and 250 pounds on that assessment. So that's approaching 4000 pounds, two thirds of which isn't a one off payment but an annual expense. That's before you consider the cost of my time / being out of the office and not generating other business for a week. All in all, I estimate that to go for the scheme would cost 35 to 45 pounds per training day that I give.

Is it worth it? What would we get? What would our customers get?

Our delegates would get something, but not a lot. Reviewing the list of topics assessed by the IITT, I feel confident that most are considered already in what we can do - and our feedback confirms this. But there is always scope for improvement. Link - what is assessed Link - learner types used in that assessment

New booking contacts would get re-assurance, knowing that they were booking with a member of a professional organisation. Whether that would be real or imagined, I don't know - especially since we already subcontract training for a number of the IITT registered companies ... and we know of others who's business practises such as course cancellation that we do not agree with, and where we set a higher standard of customer service.

We might gain some business. The salesman looking to sell the IITT membership to me suggested that 80% of companies who book training look for IITT membership before they book. Hmmm - that seems a very high figure to me - indeed curiously high as I can't recall anyone actually asking me ...

I have concluded, then, that it would be excellent to raise the standards of professionalism in training. But I'm unconvinced that joining the IITT would make a significant difference in our case, and certainly not enough difference to justify the cost. Of course, it would be very nice to be invited to plush "Trainer of the year" award ceremonies, but personally that's not the sort of motivation I need - I'm motivated by happy delegates and seeing and hearing how well people progress with what they taught them, and having them come back on other courses and sent their colleagues.

I wrote to the IITT's salesman to tell him that the concept is a great one, but the implementation method and cost don't fit well with us. He didn't even bother to acknowledge my letter, which at least confirmed in my mind that my decision was the right one.

Clearly the views on this page are my own personal ones, and their relevance or otherwise has been evaluated based on our own customer base and needs, and the contacts I have had with them. You may have a different metric / experience

The IITT is a subsidiary of the National Computing Centre Ltd, and its web site is at www.iitt.org.uk




A random selection of trainer evaluation criteria ...

• How well did the trainer respond to learner feedback  •[93] both verbal and non-verbal?
• To what extent did the trainer set a  •[98]route map •[99] for the session?
• How well did the trainer deal effectively with groups of mixed ability?
The selection shown here will change each time you reload the page. We've implemented this in PHP. If you want to learn how to make dynamic widgets in your page, have a look at our PHP courses. Start here - no prior programming knowledge or here - prior programming knowledge (not PHP) or here - if you know some PHP already.
(written 2009-05-17, updated 2009-05-18)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [849] Staff Meeting - (2006-08-30)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)

G310 - Well House Consultants - A better class of course
  [215] Open Source becomes mainstream - (2005-02-14)
  [219] Some unusual features - (2005-02-18)
  [224] YOUR application and YOUR data - (2005-02-22)
  [230] Course sizes - beware of marketing statistics - (2005-02-27)
  [292] Elegant languages - Perl, PHP, Python - (2005-04-26)
  [350] Want to be one better - (2005-06-17)
  [371] The training team that's looking out for you - (2005-07-07)
  [394] A year on - should we offer certified PHP courses - (2005-07-28)
  [497] I have a river to cross - (2005-11-16)
  [554] What backup is adequate? - (2006-01-04)
  [559] ''I don't know'' is sometimes a good answer - (2006-01-09)
  [577] Learning to program in Perl or PHP - (2006-01-26)
  [579] Short Linux and Perl courses for small groups - (2006-01-27)
  [646] PHP - London course, Melksham Course, Evening course - (2006-03-14)
  [726] In praise of training course delegates. - (2006-05-20)
  [1035] Longer hours and better value courses - (2007-01-15)
  [1488] New trainee laptop fleet for our Open Source courses - (2007-12-30)
  [1576] Making PHP and MySQL training relevant to the course delegates - (2008-03-15)
  [1645] Seeing how others do it - PHP training - (2008-05-17)
  [1933] Learning to Program in C - (2008-12-10)
  [2010] How long should a training module be? - (2009-01-27)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2074] Weekday or Weekend PHP, Python and Perl classes? - (2009-03-10)
  [2084] Books and distance learning from Well House Consultants? - (2009-03-15)
  [2109] Why most training fails ... - (2009-03-30)
  [2633] Why do I teach niche skills rather than mainstream? - (2010-02-13)
  [2762] Well House - Mission and Policy summaries - (2010-05-13)
  [3001] How will we present courses over the coming years? - (2010-10-17)
  [3271] The importance of feedback - (2011-04-30)
  [3385] Do university courses teach the right things for life at work later on? - (2011-08-10)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3587] C++ Courses - do I get official certification at the end of my Well House course? - (2012-01-20)
  [4280] Making use of huge data, object orientation, unit testing and frameworks - (2014-06-07)
  [4558] Well House Consultants - Python courses / what's special. - (2015-10-28)
  [4583] Back in the saddle again - excellent open source course from Well House Consultants - (2015-11-26)


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Horse's mouth home
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Some other Articles
RT @brento - a valuable source for the twitter newbie
Matching disparate referencing systems (MediaWiki, PHP, also Tcl)
Camera to record where a picture was taken
Are we IITT (Institute of IT Training) members?
An FAQ on the Apache httpd and Apache Tomcat web servers, and on using them together
Abstract Classes - Java
Choosing the right version of Java and Tomcat
Servlet life cycle, and Java Servlet variable scope
What Linux run level am I in?
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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