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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Weeding out old phone numbers

Systems grow - "what a good idea" we say in 2000, or 2004 and perhaps it is a good idea at the time. Perhaps it works well. But is it the product for 2009? The problem comes that all the ideas grow into a complex system and with things like phone numbers (and programming languages too - look at the Perl changes to version 6, Python 3, and some of the things that were in early PHP), we end up with a system that supports something now because it is right for today but because we're looking to maintain compatibility.

Our array of phone numbers has been getting over complex, and we're stepping through systems to reduce that complexity. A lot of that is behind the scenes, but I am making a point here today that we are ceasing to support the 0845 (local) numbers. You can phone us on a geographic line, you can phone us on the more recent freephone. There's really no need for a halfway house option in between and indeed usage information I have tell me that it's rare for anyone to choose that number to call. So where do we stand?

Revised Phone Numbers for Well House Consultants / Well House Manor

Well House Consultants: 01225 708225
Well House Manor (bookings and admin): 01225 709638
Well House Manor (guest line at hotel): 01225 793803
Freephone / 24 hours emergency contact: 0800 043 8225

Fax: 01225 707126

Our local numbers (0845 8382 404 for voice and 0845 8382 405 for fax) have become redundant now that we offer an 0800 freephone number which costs you less to call and can be routed by us to give you a 24 x 7 answer. So these numbers are being withdrawn. We do not use premium rate numbers, or non-geographic numbers from which we would receive payment.

Only in exceptional circumstances do we hand out a mobile phone number. Not only am I in front of a class most of the time (so unable to keep answering the phone) but I also spend a lot of time driving to and from venues (where once again I'm unable to answer). Lisa, or another team member when she's not around, can help with most questions anyway ... and she knows how to reach me on any particular day.

My personal email is graham@wellho.net; general enquiries should be sent to info@wellho.net which is a share account routed to the duty member(s) of the customer facing team, who will answer personally as appropriate. Web sites are http://www.wellho.net for the training and http://www.wellhousemanor.co.uk for the hotel and training and conference room hire.

Link: about the redundant local numbers
Link: about our current freephone numbers
(written 2009-04-11, updated 2009-04-14)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [849] Staff Meeting - (2006-08-30)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)

G206 - Well House Consultants - Our training centre
  [53] Drive the drive - (2004-09-18)
  [256] Spring is in the air - (2005-03-24)
  [448] Out of the norm. - (2005-09-23)
  [627] JIT or JAU - (2006-02-27)
  [640] Training Centre Pictures - (2006-03-09)
  [1200] Training information - England, Scotland, Wales and Ireland - (2007-05-22)
  [1240] Fancy going to Glastonbury? - (2007-06-22)
  [2537] Faster network, but not faster browsing until ... - (2009-12-14)
  [2538] Open Source Training Centre and Courses for 2010 - (2009-12-16)
  [2660] One number for Well House - 01225 708225 - (2010-03-04)
  [2926] Journey times to Melksham, Wiltshire - (2010-08-17)
  [2943] Our facilities to support Well House Consultants Courses - (2010-09-02)
  [3545] Finding all matches to a pattern in Perl regular expressions - (2011-12-09)
  [4012] A course is not just for a year - its for a career - (2013-02-20)


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We have lost a regular business guest
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or
Horse's mouth home
Forward to
Call in the professionals!
Some other Articles
Javascript - move cursor over image to change a different image.
Nothing beats Perl to solve a data manipulation requirement quickly
Wiltshire - where everybody matters
Call in the professionals!
Weeding out old phone numbers
We have lost a regular business guest
Building down expectations
Using Python with OpenOffice
Out in the Vale of Pewsey
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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