Ask about Wiltshire, hotel accommodation, business meetings, travel, and open source topics - ask Graham the tutor!

I visited a web site where I had posted a short article and clicked on the link to "contact the author" - i.e. myself. And I found myself cautioned as follows: • A response from wellho is not guaranteed. • Please don't ask wellho to do your homework or to plan your travels - ask in the forum for help - Travel Forum • wellho is probably not an expert on the location, just someone who visited. • Please be polite even if you don't agree with things said by wellho Fair comment for most posters, I guess but talk about putting people off writing! For the record: • yes, I do appreciate people who write to me being polite (and with a very few exceptions indeed, people are polite and it really doesn't need saying). •You will get a response from me if you're not a spammer (and if you don't, remind me!) • hey - I would be delighted to make suggestions about what to do in Wiltshire and where to stay •I may not be the greatest expert but I have done a darned site more than visit! But I do go along with "won't do your homework" ... I'm sure I'll send back encouragement and some links though!

(written 2009-04-09, updated 2009-04-10)

 G503 - Well House Consultants - Newsletter and publicity
  [48] PHP - onwards and upwards - (2004-09-14)
  [57] Posting 1000 letters! - (2004-09-21)
  [281] What they are saying about our OF COURSE newsletter - (2005-04-16)
  [336] Targetted Advertising - (2005-06-05)
  [458] Final courses of '05 coming up .... - (2005-10-08)
  [480] New look to website - (2005-10-30)
  [734] Keeping customers informed by email - (2006-05-26)
  [904] Of course I'll tell you by email - (2006-10-25)
  [1000] One Thousand Posts and still going strong - (2006-12-18)
  [1087] Telling a story in different ways - (2007-02-20)
  [1090] Too many instructions, too much detail - (2007-02-23)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1494] A time to update pictures - (2008-01-03)
  [1673] Spam Filters ... are working! - (2008-06-11)
  [1698] Dealing with The Press - (2008-07-06)
  [2051] A Presentation about our company - web and PHP - (2009-02-23)
  [2244] What should a web site cost you? - (2009-06-16)
  [2388] `Of Course` is back! - (2009-08-31)
  [2564] Microblogging services - Plurk, Twitter, Jaiku and more - (2010-01-05)
  [2873] Another toot of the trumpet - (2010-07-16)
  [3153] Points West to Belfast - (2011-02-01)
  [3165] Journalism 101 - (2011-02-11)
  [3354] Sales and Marketing - adding advertising to the product - (2011-07-11)
  [3974] TV show appearance - how does it effect your web site? - (2013-01-13)
  [3984] 20 minutes in to our 15 minutes of fame - (2013-01-20)
  [4266] Facebook marketing - who are we reaching? - (2014-04-23)

G501 - Well House Consultants - Customer Service
  [72] On Customer Service - (2004-10-03)
  [91] On line every 24 hours - (2004-10-17)
  [126] Feedback shows the tip of an iceberg - (2004-11-22)
  [150] Confession - (2004-12-13)
  [189] Tuesdays and Fridays - (2005-01-25)
  [195] Customer service - examples to warn us - (2005-01-30)
  [233] Giving customers best value - (2005-03-02)
  [265] Business practise, 2005 style - (2005-04-03)
  [327] How far should our support go - (2005-05-28)
  [350] Want to be one better - (2005-06-17)
  [393] Trainer answers phone - (2005-07-28)
  [440] Upgrade! - (2005-09-09)
  [482] Different ways of selling - (2005-11-01)
  [552] Keeping Customers Informed - (2006-01-02)
  [566] May all your screw-ups be big ones - (2006-01-16)
  [569] Instructions for bright people - (2006-01-19)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [621] And the staff put the icing on the cake - (2006-02-23)
  [628] Active Learning - (2006-02-28)
  [650] A person of few words - (2006-03-18)
  [717] A customer service company - (2006-05-11)
  [725] Better communication - (2006-05-19)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [852] Eventful evening - a lesson in looking after contacts - (2006-09-02)
  [944] Just ******* Google it - (2006-11-25)
  [961] Products that our customers want more of - (2006-12-03)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [1007] Friends and family - (2006-12-25)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17)
  [1446] An answer to a student asking 'Help' - (2007-11-27)
  [1516] Pictures you can use - for free - from our library - (2008-01-23)
  [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1835] 23:30 bookings and midnight checkins - (2008-10-12)
  [1985] Learning to program as a part of your job - (2009-01-10)
  [1991] Rules for a King - (2009-01-13)
  [2015] Service Excellence Awards - (2009-01-30)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
  [2236] Alumni - revisiting and supporting the old University - (2009-06-13)
  [2258] Questions I have been asked on answering the phone - (2009-06-26)
  [2530] Taking a knock over Santa - (2009-12-08)
  [2650] Getting a phone line changed ... - (2010-02-25)
  [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3103] Thank you - and Happy Christmas - (2010-12-24)
  [3271] The importance of feedback - (2011-04-30)
  [3294] It's not just about the jam in the sandwich - (2011-05-19)
  [3378] New product - ensuring that supply matches demand - (2011-08-03)
  [3808] Can you put names to faces? - (2012-07-19)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [4077] Palty or Parliamentary? - (2013-04-30)
  [4078] Train works for me! - (2013-05-02)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)

Back to Using Python with OpenOffice

Previous and next or Horse's mouth home

Forward to We have lost a regular business guest

Wiltshire - where everybody matters
Call in the professionals!
Weeding out old phone numbers
We have lost a regular business guest
Building down expectations
Using Python with OpenOffice
Commission Creep
Out in the Vale of Pewsey
Java on the Web Server - course for delegates with some prior Java experience
Make your business a DESTINATION business