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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Look after your staff and they'll look after you. AOL.

My Sister-in-law works for AOL at their headquarters in Virginia, near to Washington's Dulles airport. Lisa and I had an opportunity to go by on a recent visit to the area and see a most impressive series of buildings where AOL releases are put together (and I'm sure much else happens too) all clustered around a central headquarters. Nowhere in England would there be quite the same arrangement of car paking where the multistorey runs straight up to the automatic entrance doors, hallway, further doors, magnificent lifts and staircases to the work area. Some of the "Americanism" of it stems from the climate; it was between -15 and -20 degrees C when we were there, and any other parking or travel arrangmements would have been far less practical. But the rest of the layout and facilities shows a company that looks after its staff, and we saw a certain attitude of the staff looking after the company in return, and being proud of it.

(written 2005-02-12, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [849] Staff Meeting - (2006-08-30)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)

G310 - Well House Consultants - A better class of course
  [215] Open Source becomes mainstream - (2005-02-14)
  [219] Some unusual features - (2005-02-18)
  [224] YOUR application and YOUR data - (2005-02-22)
  [230] Course sizes - beware of marketing statistics - (2005-02-27)
  [292] Elegant languages - Perl, PHP, Python - (2005-04-26)
  [350] Want to be one better - (2005-06-17)
  [371] The training team that's looking out for you - (2005-07-07)
  [394] A year on - should we offer certified PHP courses - (2005-07-28)
  [497] I have a river to cross - (2005-11-16)
  [554] What backup is adequate? - (2006-01-04)
  [559] ''I don't know'' is sometimes a good answer - (2006-01-09)
  [577] Learning to program in Perl or PHP - (2006-01-26)
  [579] Short Linux and Perl courses for small groups - (2006-01-27)
  [646] PHP - London course, Melksham Course, Evening course - (2006-03-14)
  [726] In praise of training course delegates. - (2006-05-20)
  [1035] Longer hours and better value courses - (2007-01-15)
  [1488] New trainee laptop fleet for our Open Source courses - (2007-12-30)
  [1576] Making PHP and MySQL training relevant to the course delegates - (2008-03-15)
  [1645] Seeing how others do it - PHP training - (2008-05-17)
  [1933] Learning to Program in C - (2008-12-10)
  [2010] How long should a training module be? - (2009-01-27)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2074] Weekday or Weekend PHP, Python and Perl classes? - (2009-03-10)
  [2084] Books and distance learning from Well House Consultants? - (2009-03-15)
  [2109] Why most training fails ... - (2009-03-30)
  [2633] Why do I teach niche skills rather than mainstream? - (2010-02-13)
  [2762] Well House - Mission and Policy summaries - (2010-05-13)
  [3001] How will we present courses over the coming years? - (2010-10-17)
  [3271] The importance of feedback - (2011-04-30)
  [3385] Do university courses teach the right things for life at work later on? - (2011-08-10)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3587] C++ Courses - do I get official certification at the end of my Well House course? - (2012-01-20)
  [4280] Making use of huge data, object orientation, unit testing and frameworks - (2014-06-07)
  [4558] Well House Consultants - Python courses / what's special. - (2015-10-28)
  [4583] Back in the saddle again - excellent open source course from Well House Consultants - (2015-11-26)

G205 - Well House Consultants - Food and Drink.
  [36] Tesco at 5 - (2004-09-02)
  [184] MTBF of coffee machines - (2005-01-20)
  [207] Canteen Dragon - (2005-02-09)
  [221] Lunchtime Drink - (2005-02-20)
  [302] Dining full circle - (2005-05-06)
  [456] Laying out a vegetarian lunch - (2005-10-05)
  [1332] Melksham Hotel - Five Star Kitchen! - (2007-09-04)
  [1843] How many cups of coffee? - (2008-10-17)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [2590] A healthy, local breakfast in Melksham - (2010-01-19)
  [2591] Melksham Hotel, B and B or business accommodation? - (2010-01-20)
  [2784] Course Lunches - (2010-05-27)
  [3182] What we look for in a lunchtime cafe restaurant in Melksham - (2011-02-24)
  [3199] Lunch for Melksham Businesses - (2011-03-11)
  [3233] C / C++ Course Lunch - sitting out at the West End - (2011-04-07)
  [3387] Eating out in Melksham - where we like for lunch. - (2011-08-11)


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Tcl/Tk (wish) Grid layout example
Look after your staff and they'll look after you. AOL.
Joining lists in Tcl. Indirect variables in Tcl.
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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