Home Accessibility Courses Twitter The Mouth Facebook Resources Site Map About Us Contact
 
For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
What do people think of our Apache httpd / Tomcat course?

We train a lot of well known (no - make that VERY well known) names, as well as smaller organisations, and contractors and individuals too. And we thrive on customer feedback and recommendation - yet at the same time, we respect the privacy of our clients. So the following is reproduced with permission, and I'm only going to tell you that it's "A large UK service provider" who wrote it ...



Dear Graham,

It was good to meet you last week. Thank you for the excellent introduction into Apache and tailoring the content for our own requirements.

Feedback from the team has been excellent and I myself thought it was also superbly delivered and fully met the agreed objectives.

Only other thing suggestion (I have now realized  [82][ac][c2]æ) we could have made it 3 days and had more on troubleshooting and customizing logs for Apache and web apps.

But we have now got a solid foundation to move forward and discover for ourselves J

I will keep you in mind for any of our future needs and pass your details on within our organization,

Here  [82][ac] Ä s some additional feedback I gathered:

Score from 1 to 5 , with 1 being the   [82][ac][cb]ÜBest  [82][ac] Ä 
1 Appropriate to my role and responsibilities = 1
1 Usefulness for platform issues /trouble shooting = 1
1 Assist with further analysis and enhancements of the platform = 1
1 Trainers knowledge and course delivery =1
1 Facilities and accommodation =1

Any other comments : Well presented course clearly delivered.

Score from 1 to 5 , with 1 being the   [82][ac][cb]ÜBest  [82][ac] Ä 
1 Appropriate to my role and responsibilities = 1
1 Usefulness for platform issues /trouble shooting = 2
1 Assist with further analysis and enhancements of the platform = 2
1 Trainers knowledge and course delivery = 1
1 Facilities and accommodation = 1

Any other comments : Excellent introduction to the subject, well presented and good environment.

If you have any questions please don  [82][ac] Ä t hesitate to contact me.

Best regards,



Thank you Xxxx - much appreciate the feedback.

The comments related to a private, 2 day course that we ran at Well House Manor last week for a group of 5 delegates, who stayed with us. The course agenda was based on our public Deploying Apache httpd and Tomcat course, but with some of less relevant issues (e.g. some of the connectors) covered only in outline, and with the addition of material on ab (ApacheBench), JMX, Jconsole, Garbage Collection and JMeter added.

I am in agreement with the review that the course could usefully have extended to a third day in this case, but "time is money" and customers have limited budgets - we don't attempt to stretch material to fill extra time, preferring to deliver a short, quite intensive course.
(written 2009-03-24, updated 2009-03-25)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G501 - Well House Consultants - Customer Service
  [72] On Customer Service - (2004-10-03)
  [91] On line every 24 hours - (2004-10-17)
  [126] Feedback shows the tip of an iceberg - (2004-11-22)
  [150] Confession - (2004-12-13)
  [189] Tuesdays and Fridays - (2005-01-25)
  [195] Customer service - examples to warn us - (2005-01-30)
  [233] Giving customers best value - (2005-03-02)
  [265] Business practise, 2005 style - (2005-04-03)
  [327] How far should our support go - (2005-05-28)
  [350] Want to be one better - (2005-06-17)
  [393] Trainer answers phone - (2005-07-28)
  [440] Upgrade! - (2005-09-09)
  [482] Different ways of selling - (2005-11-01)
  [552] Keeping Customers Informed - (2006-01-02)
  [566] May all your screw-ups be big ones - (2006-01-16)
  [569] Instructions for bright people - (2006-01-19)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [621] And the staff put the icing on the cake - (2006-02-23)
  [628] Active Learning - (2006-02-28)
  [650] A person of few words - (2006-03-18)
  [717] A customer service company - (2006-05-11)
  [725] Better communication - (2006-05-19)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [852] Eventful evening - a lesson in looking after contacts - (2006-09-02)
  [944] Just ******* Google it - (2006-11-25)
  [961] Products that our customers want more of - (2006-12-03)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [1007] Friends and family - (2006-12-25)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17)
  [1446] An answer to a student asking 'Help' - (2007-11-27)
  [1516] Pictures you can use - for free - from our library - (2008-01-23)
  [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1835] 23:30 bookings and midnight checkins - (2008-10-12)
  [1985] Learning to program as a part of your job - (2009-01-10)
  [1991] Rules for a King - (2009-01-13)
  [2015] Service Excellence Awards - (2009-01-30)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2124] Building down expectations - (2009-04-09)
  [2236] Alumni - revisiting and supporting the old University - (2009-06-13)
  [2258] Questions I have been asked on answering the phone - (2009-06-26)
  [2530] Taking a knock over Santa - (2009-12-08)
  [2650] Getting a phone line changed ... - (2010-02-25)
  [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3103] Thank you - and Happy Christmas - (2010-12-24)
  [3271] The importance of feedback - (2011-04-30)
  [3294] It's not just about the jam in the sandwich - (2011-05-19)
  [3378] New product - ensuring that supply matches demand - (2011-08-03)
  [3808] Can you put names to faces? - (2012-07-19)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [4077] Palty or Parliamentary? - (2013-04-30)
  [4078] Train works for me! - (2013-05-02)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)

G305 - Well House Consultants - Post Course support
  [136] Please tell us - (2004-12-01)
  [199] Post course support - part of the service - (2005-02-02)
  [244] Getting your examples, my examples and the data files after your course - (2005-03-13)
  [248] Use me, but use me effectively - (2005-03-16)
  [293] Course follow-ups - (2005-04-27)
  [336] Targetted Advertising - (2005-06-05)
  [389] Tough Love - (2005-07-25)
  [509] Snippets from Geekmas - (2005-11-28)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [651] Please Register with Opentalk - but just once! - (2006-03-19)
  [1245] Ensuring that our tutor answers YOUR questions - (2007-06-25)
  [1874] Is it worth it? - (2008-11-07)
  [2732] Asking about Jesus - (2010-04-20)
  [3045] After Course Resources - do we publish sample answers. Example from Java Exceptions module. - (2010-11-13)
  [3391] For programmers who use Internet Explorer as their browser - (2011-08-13)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3701] Refresh and Revision training class days - Perl / PHP / Python / Lua / Ruby / Tcl / C / C++ - (2012-04-19)
  [3770] Sample answers to training course exercises - available on our web site - (2012-06-21)
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)


Back to
A B C D of GA and TN
Previous and next
or
Horse's mouth home
Forward to
Ask the Tutor - Open Source forum
Some other Articles
Learning to Twitter / what is Twitter?
Hire Car, from Atlanta Airport
Ruby Programming and Rails - 4 different courses in one
Ask the Tutor - Open Source forum
What do people think of our Apache httpd / Tomcat course?
A B C D of GA and TN
Visiting Family
Should I maintain the programming code on my own website?
A room without a view
PHP Course - for hobby / club / charity users.
4759 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96 at 50 posts per page


This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

Link to Ezine home page (for reading).
Link to Blogging home page (to add comments).

You can Add a comment or ranking to this page

© WELL HOUSE CONSULTANTS LTD., 2021: 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho

PAGE: http://www.wellho.net/mouth/2102_Wha ... urse-.html • PAGE BUILT: Sun Oct 11 16:07:41 2020 • BUILD SYSTEM: JelliaJamb