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What do people think of our Apache httpd / Tomcat course?

We train a lot of well known (no - make that VERY well known) names, as well as smaller organisations, and contractors and individuals too. And we thrive on customer feedback and recommendation - yet at the same time, we respect the privacy of our clients. So the following is reproduced with permission, and I'm only going to tell you that it's "A large UK service provider" who wrote it ...



Dear Graham,

It was good to meet you last week. Thank you for the excellent introduction into Apache and tailoring the content for our own requirements.

Feedback from the team has been excellent and I myself thought it was also superbly delivered and fully met the agreed objectives.

Only other thing suggestion (I have now realized •æ) we could have made it 3 days and had more on troubleshooting and customizing logs for Apache and web apps.

But we have now got a solid foundation to move forward and discover for ourselves J

I will keep you in mind for any of our future needs and pass your details on within our organization,

Here •[99]s some additional feedback I gathered:

Score from 1 to 5 , with 1 being the  •[98]Best •[99]
1 Appropriate to my role and responsibilities = 1
1 Usefulness for platform issues /trouble shooting = 1
1 Assist with further analysis and enhancements of the platform = 1
1 Trainers knowledge and course delivery =1
1 Facilities and accommodation =1

Any other comments : Well presented course clearly delivered.

Score from 1 to 5 , with 1 being the  •[98]Best •[99]
1 Appropriate to my role and responsibilities = 1
1 Usefulness for platform issues /trouble shooting = 2
1 Assist with further analysis and enhancements of the platform = 2
1 Trainers knowledge and course delivery = 1
1 Facilities and accommodation = 1

Any other comments : Excellent introduction to the subject, well presented and good environment.

If you have any questions please don •[99]t hesitate to contact me.

Best regards,



Thank you Xxxx - much appreciate the feedback.

The comments related to a private, 2 day course that we ran at Well House Manor last week for a group of 5 delegates, who stayed with us. The course agenda was based on our public Deploying Apache httpd and Tomcat course, but with some of less relevant issues (e.g. some of the connectors) covered only in outline, and with the addition of material on ab (ApacheBench), JMX, Jconsole, Garbage Collection and JMeter added.

I am in agreement with the review that the course could usefully have extended to a third day in this case, but "time is money" and customers have limited budgets - we don't attempt to stretch material to fill extra time, preferring to deliver a short, quite intensive course.
(written 2009-03-24, updated 2009-03-25)

 
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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