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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Kiss and Book

The headline on our story reads "We've got a New Online Booking System for our Open Source courses" ... but there's a story behind that headline.

We pride ourselves in our flexibility - the ability to treat each customer as an individual and offer him a solution to meet his or her needs. And that means that we're likely to ask each and every delegate booking a course with us a whole string of questions - some to establish that he or she is booking on the right course (not something too advanced or basic), whether she or he prefers to work at a Linux system, with a Mac, or with Windows Vista, whether a station pickup is required and if there are any special dietary requirements, and whether a hotel room is wanted - if so, bath or shower preferred? But our flexibility leads to the danger of a very complex online booking system!

"KISS" - "Keep it Simple, Stupid" ... a 4 letter acronym! A booking system needs to be simple and easy to use - and our new one is.

• On the first page, simply fill in the names of the delegates you want to send on each course, and if necessary check a box if they don't want a hotel room.

• On the second page, fill in the contact details of the person who's making the booking, and an order number.

• And on the third page, tell us how you want to pay. If that's by credit or debit card, the whole of the booking system is using a secure site so you can enter the details.

• The final page isn't a form - it's a confirmation. Yes, it's that easy! You'll get an automated email to let you know that your order is in the system.

You'll also get a nice note from Lisa, thanking you for your booking and dealing with many of the things that we're very flexible about - and it will be personalised. Book from outside the UK and Lisa will ask you whether you need directions from the airport, or a taxi. Book from one of our regular client companies, and she'll know how you PO system works .. or from a new company but requesting to pay on account, and she'll set that ball rolling.

Our conundrum of how to keep it straightforward, and yet provide the flexibility, isn't unique to us - in fact it's a common feature of most customer-aware businesses. When I book a train ticket and I'm offered (as I was the other day) 37 different fares for the same journey on the same train, I take an object lesson and say "please let this be a reminder to me to make sure that our system NEVER gets like that".

Go on - try it out ... why not find a course and book it today!
(written 2008-05-07, updated 2008-05-08)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
H302 - PHP - MVC, 4 layer model and templating
  [1716] Larger applications in PHP - (2008-07-22)
  [1766] Diagrams to show you how - Tomcat, Java, PHP - (2008-08-22)
  [2174] Application design in PHP - multiple step processes - (2009-05-11)
  [2199] Improving the structure of your early PHP programs - (2009-05-25)
  [2221] Adding a newsfeed for your users to a multipage PHP application - (2009-06-06)
  [3454] Your PHP website - how to factor and refactor to reduce growing pains - (2011-09-24)
  [3539] Separating program and artwork in PHP - easier maintainance, and better for the user - (2011-12-05)
  [3956] Zend / layout of MVC and other files in an example application (PHP) - (2012-12-16)
  [4066] MVC and Frameworks - a lesson from first principles in PHP - (2013-04-19)
  [4114] Teaching CodeIgniter - MVC and PHP - (2013-06-12)
  [4314] PHP training - refreshed modern course, backed up by years of practical experience - (2014-11-16)

H116 - Shopping Cart Application in PHP
  [1321] Resetting session based tests in PHP - (2007-08-26)
  [1487] Efficient PHP applications - framework and example - (2007-12-28)
  [1623] PHP Techniques - a workshop - (2008-04-26)
  [3820] PHP sessions - a best practice teaching example - (2012-07-27)

G902 - Well House Consultants - Web site techniques, utility and visibility
  [23] Skills and responsibilities - (2004-08-22)
  [32] Web design platoon - (2004-08-29)
  [98] No more 'Error 404' pages. Something better. - (2004-10-24)
  [109] URLs - a service and not a hurdle - (2004-11-04)
  [117] A case of case - (2004-11-14)
  [142] Colour for access - (2004-12-06)
  [165] Implementing an effective site search engine - (2005-01-01)
  [173] Data Mining - (2005-01-09)
  [179] The hunt for unique words - (2005-01-16)
  [182] Your personal Google ranking - (2005-01-19)
  [197] Allow for peak traffic on your web site - (2005-02-01)
  [202] Searching for numbers - (2005-02-04)
  [222] Who are all these visitors? - (2005-02-20)
  [259] Responding to spam - (2005-03-27)
  [261] Putting a form online - (2005-03-29)
  [268] Information request forms, cleaning up spam - (2005-04-05)
  [274] Our most popular resources - (2005-04-10)
  [276] An apology to Mr Boneparte - (2005-04-11)
  [278] Cover all the options - (2005-04-13)
  [284] The Iconish language - (2005-04-19)
  [288] Colour blindness for web developers - (2005-04-22)
  [311] Growth pains - (2005-05-14)
  [314] What language is this written in? - (2005-05-17)
  [320] Ordnance Survey - using a 'Get a map' - (2005-05-22)
  [322] More maps - (2005-05-23)
  [347] Frightening and from-friend viruses and spams - (2005-06-14)
  [348] Graveyard pages - (2005-06-15)
  [369] CMS - the minefield of Choices - (2005-07-05)
  [376] What brings people to my web site? - (2005-07-13)
  [414] Form Madness - (2005-08-14)
  [492] New Navigation Aid - Launch of My Wellho - (2005-11-11)
  [510] Dynamic Web presence - next generation web site - (2005-11-29)
  [528] Getting favicon to work - avoiding common pitfalls - (2005-12-14)
  [533] Bigger Box Campaign - (2005-12-18)
  [649] Denial of Service ''attack'' - (2006-03-17)
  [658] Keeping the visitors happy and browsing - (2006-03-26)
  [681] Mirroring a dynamic site - (2006-04-12)
  [718] Protecting images from theft - (2006-05-12)
  [732] Where is a web site visitor browsing from - (2006-05-24)
  [757] Horse and Python training - (2006-06-12)
  [767] Finding the language preference of a web site visitor - (2006-06-18)
  [800] Effective web campaign? - (2006-07-12)
  [893] Visibility - (2006-10-14)
  [916] Driving customers away - (2006-11-07)
  [976] Santa at the station - (2006-12-09)
  [994] Training on Cascading Style Sheets - (2006-12-17)
  [1015] Search engine placement - long term strategy and success - (2006-12-30)
  [1029] Our search engine placement is dropping. - (2007-01-11)
  [1055] Above the fold - (2007-01-28)
  [1104] Drawing dynamic graphs in PHP - (2007-03-09)
  [1177] Sorting out for a site map - (2007-05-05)
  [1184] Finding resources - some pointers - (2007-05-13)
  [1186] Two new pages / sites - (2007-05-14)
  [1198] From Web to Web 2 - (2007-05-21)
  [1207] Simple but effective use of mod_rewrite (Apache httpd) - (2007-05-27)
  [1212] What brought YOU to our web site? - (2007-06-01)
  [1237] What proportion of our web traffic is robots? - (2007-06-19)
  [1297] Stuffing content into a web page - easy maintainance - (2007-08-09)
  [1437] Above the fold with First Great Western - (2007-11-19)
  [1494] A time to update pictures - (2008-01-03)
  [1505] Script to present commonly used images - PHP - (2008-01-13)
  [1506] Ongoing Image Copyright Issues, PHP and MySQL solutions - (2008-01-14)
  [1513] Perl, PHP or Python? No - Perl AND PHP AND Python! - (2008-01-20)
  [1534] Where in the world / country is my visitor from? - (2008-02-07)
  [1541] Colour, Composition or Content - (2008-02-16)
  [1554] Online hotel reservations - Melksham, Wiltshire (near Bath) - (2008-02-24)
  [1610] PHP course dot co, dot uk - (2008-04-13)
  [1630] To provide external links, or not? - (2008-05-04)
  [1653] How do Google Ads work? - (2008-05-25)
  [1711] Rapid growth leads to server move - (2008-07-17)
  [1747] Who is watching you? - (2008-08-10)
  [1756] Ever had One of THOSE mornings? - (2008-08-16)
  [1793] Which country does a search engine think you are located in? - (2008-09-11)
  [1797] I have been working hard but I do not expect you noticed - (2008-09-14)
  [1833] Web Bloopers - good form design - avoiding pitfalls - (2008-10-11)
  [1856] A few of my favourite things - (2008-10-26)
  [1888] Find the link - (2008-11-16)
  [1955] How to avoid duplicating web page maintainance - (2008-12-20)
  [1961] Making our things easier to find - (2008-12-26)
  [1970] Plagarism - who is copying my pages? - (2009-01-02)
  [1982] Cooking bodies and URLs - (2009-01-08)
  [2056] Web Site Loading - experiences and some solutions shared - (2009-02-26)
  [2065] Static mirroring through HTTrack, wget and others - (2009-03-03)
  [2225] How important is a front page ranking on a search engine? - (2009-06-09)
  [2332] Formation, des langages Open Source - (2009-08-09)
  [2333] Formaci[83][c2]ón, de los lenguajes de c[83][c2]ódigo abierto - (2009-08-09)
  [2334] Formazione, Open Source computer lingue - (2009-08-09)
  [2335] Ausbildung, die Open-Source-Sprachen - (2009-08-09)
  [2336] Forma[83][c2]ç[83][c2]ão, Open Source computador l[83][c2]ínguas - (2009-08-09)
  [2337] Opleiding, Open Source computertalen - (2009-08-09)
  [2338] Uddannelse, Open Source computer sprog - (2009-08-09)
  [2339] Oppl[83][c2]æring, Open Source datamaskinen spr[83][c2]åk - (2009-08-09)
  [2340] ldning, Open Source dator spr[83][c2]åk - (2009-08-09)
  [2341] Koulutus, Open Source tietokone kielill[83][c2]ä - (2009-08-09)
  [2389] Writing with our customers words - (2009-09-01)
  [2410] Removal of technical resources from this site - (2009-09-19)
  [2519] Status Page / breaks of service in early December - (2009-11-30)
  [2532] Analysing Google arrivals by country of origin - (2009-12-10)
  [2552] Web site traffic - real users, or just noise? - (2009-12-26)
  [2569] How to run a successful online poll / petition / survey / consultation - (2010-01-10)
  [2668] Is it worth it? - (2010-03-09)
  [2981] How to set up short and meaningfull alternative URLs - (2010-10-02)
  [3022] Retaining web site visitors - reducing the one page wonders - (2010-10-31)
  [3087] Making the most of critical emails - reading behind the scene - (2010-12-16)
  [3149] Looking back at www.wellho.net - (2011-01-28)
  [3197] Finding and diverting image requests from rogue domains - (2011-03-08)
  [3367] Google +1 - what is it? - (2011-07-22)
  [3426] Automed web site testing scripted in Ruby using watir-webdriver - (2011-09-09)
  [3491] Who is knocking at your web site door? Are you well set up to deal with allcomers? - (2011-10-21)
  [3532] Sharing the user experience - designing a form with the customer in mind - (2011-11-29)
  [3554] Learning more about our web site - and learning how to learn about yours - (2011-12-17)
  [3563] How big is a web page these days? Does the size of your pages matter? - (2011-12-26)
  [3589] Promoting a single one of your domains on the search engines - (2012-01-22)
  [3623] Some TestWise examples - helping use Ruby code to check your web site operation - (2012-02-24)
  [3734] QR codes with marketing logos embedded - (2012-05-16)
  [3744] Short Web Addresses for Melksham - (2012-05-30)
  [3745] Legal change - You need to obtain user consent if you use cookies on your website - (2012-06-01)
  [3776] Some traps it's so easy to fall into in designing your web site - (2012-06-23)
  [3896] An email marathon - (2012-10-15)
  [3974] TV show appearance - how does it effect your web site? - (2013-01-13)
  [4001] Helping search engines with appropriate 400 error codes - (2013-02-11)
  [4076] Web site - fully back! - (2013-04-29)
  [4115] More or less back - what happened to our server the other day - (2013-06-14)
  [4136] How do I post automatically from a PHP script to my Twitter account? - (2013-07-10)
  [4239] Facebook marketing - early experiences - (2014-01-19)
  [4376] Well House Consultants, Well House Manor, First Great Western Coffee shop, TransWilts / 2014 web site reports - (2015-01-01)
  [4401] Selecting RECENT and POPULAR news and trends for your web site users - (2015-01-19)
  [4474] Effect on external factors on traffic to our web sites - an update - (2015-04-26)
  [4492] Almost so wrong, but perhaps it's right for some? - (2015-05-11)

G301 - Well House Consultants - Booking a Public Courses
  [487] On line course booking - credit card protection - (2005-11-06)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [1193] Dangerous Dogs and Hotel Marketing - (2007-05-19)
  [1555] Advanced Python, Perl, PHP and Tcl training courses / classes - (2008-02-25)
  [1693] July to December 2008 - Open Source training schedule - (2008-07-01)
  [1932] Training Passports - booking a training program - (2008-12-09)
  [2278] First courses for 2010 - (2009-07-10)
  [2352] Printed Directories - the start of the updating season - (2009-08-12)
  [2743] Public Open Source Training Courses running this summer and autumn in Melksham - (2010-04-27)
  [3180] Age limits for Well House Consultants Open Source courses? - (2011-02-22)
  [3600] Visa, MasterCard and American Express - changing payment profiles - (2012-02-01)
  [4122] Well House - booking through agents - (2013-06-23)
  [4602] Training course and hotel room prices - 2016 - (2015-12-31)


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Changing a screen saver from a web page (PHP, Perl, OSX)
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Horse's mouth home
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Spring in Devizes
Some other Articles
Pictures far apart
Providing exceptional service - and carrying on doing so.
What to do if the Home Page is missing
Spring in Devizes
Kiss and Book
Changing a screen saver from a web page (PHP, Perl, OSX)
Lua - a powerful, up and coming scripting language
Looking back through some photos
A short introduction to our courses
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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