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First Great Western Weekend
It has been a long - a VERY long - weekend and I've still got a huge pile of things I want to do. But it has been productive too. When I set up the First Great Western Coffee Shop - a forum site for First Great Western Passengers - I wondered whether or not it would take off. Well - thanks (it must be admitted) to FGW themselves, who have managed to generate an incredible degree of dis-satisfaction in their customers and wannabe customers from whom they have withdrawn trains, our forum has flourished. People love talking when they have issues, but go quite quiet when they don't. In fact - it flourished so much that I couldn't keep up with all the moderation that was needed - a very low proportion of posts need attention, but where the post level creeps up to 50 a day it's still a lot to look after. So I approached the steadier pairs of hands and appointed them as moderators. And still it grew, and the moderation and admin team grew with it. We have excellent communications set up between the "mods" and they work well ... but there were some who had not met others, and this Friday evening and Saturday daytime, we had our first moderator's meeting. Truly excellent - and thanks to our guest speaker (I know she will read this) - and a lot of issues discussed and - today - tweaks made to the board. Onwards, upwards - whatever next? I don't know, but I sure know I've made a lot of very good friends, and learnt a very great deal too - through my "train experiences". (written 2008-03-30, updated 2008-03-31) Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles G903 - Well House Consultants - Running and moderating forums[4065] Handling requests to a forum - the background process - (2013-04-17) [4025] Backups, Codebase, Strategy and more - dealing with forum incidents - (2013-03-03) [4017] Acceptable User Policy / vexatious interacter - (2013-02-24) [3910] Identifying your real customers and keeping them well informed fast - (2012-11-02) [3479] Practical Extraction and Reporting - using Python and Extreme Programming - (2011-10-14) [2820] Netiquette for forum newcomers - (2010-06-20) [2781] The 500 pound question to get you started - (2010-05-26) [2569] How to run a successful online poll / petition / survey / consultation - (2010-01-10) [2527] Flying tonight - (2009-12-05) [2526] A reluctance to move from old shoes to new - (2009-12-05) [2386] Computing under the influence of alcohol - (2009-08-29) [2254] Forum membership - a privilege not a right - (2009-06-22) [2177] Preventing forum spam - checks at sign up - (2009-05-12) [2162] Admins thoughts on banning a member from a forum - (2009-05-09) [2156] Stopping forum spam - control of the signup process - (2009-05-04) [2116] Why do we delay new forum members through authorisation? - (2009-04-03) [2103] Ask the Tutor - Open Source forum - (2009-03-25) [1972] Pettifog and forum boards away from public view - (2009-01-03) [1923] Making it all worthwhile - (2008-12-04) [1759] While the world sleeps ... - (2008-08-19) [1678] Software - changes and delays. But courses must run on time! - (2008-06-15) [1578] Please don't shout at me! - (2008-03-16) [1569] I dont care - goodbye - (2008-03-09) [1563] Guidlines for posting on a forum - (2008-03-04) [1539] A forum is not always the best vehicle - (2008-02-14) [1532] Comment spam blocked. Please comment via Forums - (2008-02-05) [1523] Ive just received an email from myself. Should I be worried? - (2008-01-29) [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26) [1472] The Horse goes on and on - (2007-12-15) [1362] No Thank You - (2007-09-23) [1190] Save the Forum - A regular clean sweep - (2007-05-17) [1088] Why use BBC code not HTML? - (2007-02-21) [948] Running an on line campaign - (2006-11-27) [923] Why shouldn't I spam? - (2006-11-13) [919] Freedom for X is denial of privacy for Y - (2006-11-09) [841] Forum help - a push in the right direction - (2006-08-21) [828] Freedom of speech and freedom to post - (2006-08-10) [806] Check your user is human. Have him retype a word in a graphic - (2006-07-17) [651] Please Register with Opentalk - but just once! - (2006-03-19) [516] Open source questions? Anyone can ask. - (2005-12-03) [424] How not to run a forum - (2005-08-24) [248] Use me, but use me effectively - (2005-03-16) [231] Feedback as lifeblood - (2005-02-28) [204] The confidence to allow public comments - (2005-02-06) [130] Spelling and grammar - (2004-11-25) [115] Expiration dates or times on web pages - (2004-11-12) [29] Silence is Golden - (2004-08-26) [22] Falling out over the silliest things - (2004-08-21) 4f57
Some other Articles
Fresher tutor, better courseEvery link has two ends - fixing 404s at the recipient Comparing hotels - as a guest and from the proprietors view Selling curry to the chinese takeaway First Great Western Weekend Please support improvements in our train service Keep the client experience easy - single server contact point Setting up a new user - Linux or Unix Easter Sunday at 404, The Spa All Change, Portsmouth Harbour |
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Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83 at 50 posts per pageThis is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.
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