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Carers at work - court case changes

It was a slow news day yesterday with no obvious top story, so the "top story" that I happened across in Nottingham perhaps didn't even make it onto other people's radar.

It concerns a lady who had to rush off from work from time to time because she's a carer. She felt that her employers weren't giving her due time / respect for those responsibilities, and were making discriminatory comments too, to the extent that she felt she had been constructively dismissed. And the big news is that she has just won her case in the European courts, who concluded that the same ground rules that apply to disabled people should apply to carers. The report went on to comment that there are around 6 million carers in this country, and many of them don't take employment because of the problems they have in sharing themselves between their employer and the person / people they look after.

I'm not a legal expect, I don't know the case, and in any case I've only seen it as seen through the eyes of one particular TV channel and its pundits. And on the show, they were casting it with a positive spin ... and yet, listening to the lady who had won the case talking, I found myself thinking "good for you and your Dad ... but pity your employer when you keep dashing off, and pity your employer's customers if you're in a customer facing role with no-one standing by to take over just in case". I came away from the watching the show ... not only reminded that carers need a gallon of consideration but also how - in the wrong role - a carer can provide a headache for an employer who needs to be certain that his roles are staffed.

Regular readers will know that I do a lot of campaigning work on public transport issues, so let me draw a comparison in that field. The driver of a train that's running from London to Bristol hears that his elderly Mum needs help as he approaches Chippenham. Oh well - "Mum comes first" now, so he hops out of the can when the train has pulled to a halt and jumps into the train going the other way, to get back up to Swindon where she lives. Me thinks there are going to be a lot of unhappy and delayed people - there won't be a spare driver, and I'm sure that the First group won't want to go back to having a driver and a second man in the cab who is qualified to take over in such an instance.

It effects us too at Well House Consultants and, yes, I know our staff will be reading it. We have several members of our little team who are carers, and depending on the person or people cared for that can effect to a varying degree. Indeed, I have been a working carer but 'only' at a minimum care needed level. In a customer service company such as ours, having people with caring experience is actually a huge plus - it means that they are very much more used to handling the personal relationships involved, the unplanned events (and perhaps crises). So we treasure them - but there are disbenefits too. We already have backup plans / people we can call on if we have to and we're currently strengthening our team and adding further robustness ... but as a 24 hour operation it's always going to be an issue if we loose our breakfast person unexpectedly at 07:15, or our check in person at 21:15 on Sunday night.

So I await to see what the effect of this court case - picked up by just a proportion of the media so far - is going to have on business and working life. And I wait with some trepidation, not really on the current work situation / team we have, but rather for the future where personell and situations change.
(written 2008-02-01, updated 2008-02-02)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z300 - Politics and Religion
  [216] Cheap purchase - votes paid for with selfish promises - (2005-02-15)
  [257] Politics gets nasty. Must be an election coming up. - (2005-03-25)
  [280] Spotted - the local MP - (2005-04-15)
  [289] MP for Devizes, Wiltshire - (2005-04-23)
  [301] General Election day, UK - (2005-05-05)
  [313] Making bona fide international marriages more difficult - (2005-05-16)
  [326] UK Tax payment totals and where the money is spent - (2005-05-27)
  [335] Sad priorities - (2005-06-03)
  [377] A Strengthened City - (2005-07-14)
  [384] Managing conflict and disappointment - (2005-07-20)
  [415] Campaign Drift and efficiency. - (2005-08-15)
  [469] Yesterday was Kiss and Ride - (2005-10-19)
  [505] Would you steal ... petrol? ... a training course? - (2005-11-26)
  [539] rich and famous - (2005-12-23)
  [602] MP face to face - (2006-02-12)
  [607] On being British - (2006-02-14)
  [671] Both ends of the animal - (2006-04-05)
  [674] Wiltshire to get an extra MP - (2006-04-07)
  [682] Iran has enriched uranium ... - (2006-04-12)
  [696] Is than an uphill or downhill task? - (2006-04-23)
  [750] Almost everyone loses - (2006-06-07)
  [780] Separation and Integration - (2006-06-27)
  [875] Wilfred Emmanuel-Jones - (2006-09-22)
  [967] Realistic on line shoot'em up - (2006-12-05)
  [1003] Room at the Inn, Guy at the station - (2006-12-21)
  [1060] What a relief from the tax office. - (2007-02-01)
  [1109] False imprisonment - a contrast from the news - (2007-03-15)
  [1135] Government pressure on me to shut up after I make the papers - (2007-04-05)
  [1175] Local elections - choosing who to vote for - (2007-05-03)
  [1247] An afternoon at a public enquiry - (2007-06-27)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1350] FSB (Federation of Small Businesses) Western Region - (2007-09-13)
  [1386] New software product for warmblooded programmers - (2007-10-10)
  [1428] Travel Across Wiltshire - the game - (2007-11-11)
  [1573] Budget tax increases hit vehicle market - (2008-03-14)
  [1579] Rome, and the faith of Rome - (2008-03-17)
  [1729] Back from the future - (2008-07-30)
  [1769] July child ponders on August children - (2008-08-23)
  [1872] Barack Obama wins US Predidency - (2008-11-05)
  [1881] Wiltshire Council says - part 1 - (2008-11-13)
  [1882] Wiltshire Council says - part 2 - (2008-11-14)
  [1987] One Cheer for Local Democracy - Asda in Melksham - (2009-01-11)
  [2012] The Wiltshire Police - (2009-01-29)
  [2028] Things people say on the phone - (2009-02-06)
  [2075] Supporting Parkinsons and Trains - (2009-03-11)
  [2178] Melksham Candidates for Wiltshire Unitary Election - (2009-05-12)
  [2206] Spot the odd one out - (2009-05-29)
  [2257] Ramblings on church and state linkage in Melksham - (2009-06-25)
  [2270] Wiltshire - a chance to improve life for everybody - (2009-07-05)
  [2279] Understanding the new local government structure in Wiltshire - (2009-07-11)
  [2288] Wiltshire Community Area Partnerships - (2009-07-15)
  [2353] All change - Wiltshire Parliamentary - (2009-08-13)
  [2640] How is your tax pound spent? - (2010-02-18)
  [2689] Can my dog eat potatoes? Doggie Dietary Research, and political sleaze! - (2010-03-23)
  [2712] A more informed decision than ever before - (2010-04-08)
  [2740] Melksham Hustings at George Ward School - (2010-04-26)
  [2752] Voting day - UK General Election - (2010-05-06)
  [2757] Bodicea, Lincoln, and our new MP - (2010-05-09)
  [2792] Should Government compete with private industry? - (2010-06-03)
  [2824] A pint of Black Rat, and a lazy barman - (2010-06-25)
  [2856] Two sides of the coin - (2010-07-06)
  [2864] Changing with weather and seasons - (2010-07-10)
  [2870] Old prices - what would the equivalent price have been in 1966? - (2010-07-14)
  [2948] Melksham shamefully makes the national headlines - (2010-09-07)
  [2971] Should the public sector compete with businesses? and other deep questions - (2010-09-26)
  [3051] Positively reforming the system - could it be done? - (2010-11-14)
  [3264] Alternative Vote (AV) - explaining and an example - (2011-04-25)
  [3313] What does our MP do on a Bank Holiday? - (2011-05-30)
  [3323] Is Melksham town centre dying? - (2011-06-11)
  [3325] The Olympic Torch, and Melksham House - (2011-06-14)
  [3438] Melksham to become a part of Trowbridge? - (2011-09-13)
  [3592] Are we one man, one vote? No, and we never have been. - (2012-01-26)
  [3676] Rising prices, changing habits and society - (2012-03-31)
  [3806] 2011 Census results - initial figures for Wiltshire. - (2012-07-17)
  [3845] Good cause giving - getting the charity beggars off the street - (2012-08-21)
  [3905] How should we choose our Wiltshire Police and Crime Commissioner? - (2012-10-27)
  [3921] On rememberance, on war, and on preventing the war cycle - (2012-11-11)
  [4079] Melksham Area - Unitary Council results, May 2013 - (2013-05-04)
  [4223] Democracy - alive and well with the beauty pagent starting up again - (2013-12-16)
  [4275] Eurpoean Elections, and other elections ahead. Some thoughts on campaigns and policies - (2014-05-08)
  [4286] Reaction in Radstock to new First bus prices - (2014-07-12)
  [4343] Politics and the railway the connects Wiltshire - (2014-12-06)
  [4354] Wiltshire Police - assuming someone is guilty just on the say-so of a member of the public? - (2014-12-16)
  [4476] Upcoming election - Chippenham Constituency - the major candidates compared - (2015-04-29)
  [4485] Misusing statistics? - the seedy side of election campaigning - (2015-05-04)
  [4489] Election results - what if we had a party list system? - (2015-05-08)
  [4548] Melksham - two small townships, or one big one? - (2015-10-22)
  [4597] Not standing as your local councillor - (2015-12-18)
  [4614] PC Plod - alive and scaremongering in Wiltshire? - (2016-01-04)
  [4625] Where does Wiltshire bus subsidy money come from? - (2016-01-19)
  [4720] Celebrating our diversity rather than discriminating for it - (2016-11-02)
  [4725] Writing Python 2 such that Python 3 is easy - (2016-11-06)
  [4729] The oldest part of Los Angeles - (2016-11-23)
  [4734] Thoughts on the new Blackmore Ward of Melksham Without Parish - (2017-02-22)
  [4735] Revisiting - should I stand for Melksham Without Parish Council in May? - (2017-02-24)


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Tcl - learning how to use namespaces, packages and libraries together
Object Oriented Tcl
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Carers at work - court case changes
Just one thing let the service down - but that is my memory
Nottingham - just text!
Ive just received an email from myself. Should I be worried?
Paging Martin Noke, who petitions for more trains from Trowbridge to Swindon
Evening drive across the roof of Wiltshire
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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