Ensuring that our tutor answers YOUR questions

On our public courses, we get a wide variety of delegates - ranging from those with very little prior knowledge of the subject that they're learning right through to some delegates who are attending more to "dot i's and cross t's". And then the subjects that we teach have such a huge variety of different uses that what's important to one delegate may be less important to another. So how do we ensure that everyone gains as much as possible from our courses? Well - there are a few things that we do which might not be quite the same as other training suppliers.

• We limit public courses to just 8 delegates. This ensures that the tutor has good time during practical sessions to discuss specific needs with each and every delegate, and that there is plenty of time during lectures and demonstrations for us to address and answer immediate questions that arise without taking the presntation off topic.

• The tutor (and other technical staff as appropriate) join the delegates on the course at lunch, giving the relevant members of our team a chance to answer questions and issues you may have in much more depth than is possible during class, and also giving our team the chance to let you talk about your own requirements in much more depth to that the course can be better directed from that point onwards.

• You are able (and welcome) to use our resources prior to the course starting in the morning, and after the course finishes each evening. If you're staying at Well House Manor, there is no limit to the hours you can put into this - you'll have access to the library and training room at 3 a.m. if you need it

• And as if that isn't enough, the tutor is usually available from well before the course starts in the morning (8 a.m. for a 9 a.m. start) until well after the course finishes (on most evenings, he's around until 6 p.m. at least). At the very least, there will be extra availability on half the days of a course.
(written 2007-06-25 13:49:22)

Associated topics are indexed under

G303 - Well House Consultants - During the course
G305 - Well House Consultants - Post Course support

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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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