Home Accessibility Courses Twitter The Mouth Facebook Resources Site Map About Us Contact
 
For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Selling by phone and Skype - our policy

Ever been "bugged" by sales calls ...as we enter the new business arena of being a hotel as well as a trtaining company, we're now being subjected to twice the number of these calls, and people are starting to sell via Skype too.

So ... for our staff ... and myself ... here's a policy statement:

It is company policy NOT to purchase supplies and services offered to us in unsolicited telephone calls, or sales contacts made via Skype. We find these cold call sales approaches to be disruptive to our work flow and ask that you contact us by post or personalised email if wish to sell to us.

I am tempted - VERY tempted - with some of the more persistant callers to suggest that we charge them for our time. Asking someone for his / her credit card details so we can put a five pound charge on their card is a wonderful way you get them off the phone ... when I remember to do it.
(written 2007-01-30)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z100 - Daily life
  [19] interesting products and subjects - (2004-08-19)
  [20] Not two the same - (2004-08-20)
  [26] Matching Cat - (2004-08-24)
  [110] Friday, busy week! - (2004-11-05)
  [149] Fish stocks - (2004-12-12)
  [206] Fox and Python - (2005-02-08)
  [228] Beard Justification - (2005-02-26)
  [232] Diverse activities - (2005-03-01)
  [238] Difficulties with a trolley - (2005-03-07)
  [271] Different course every day - (2005-04-07)
  [283] Natural or man-made? - (2005-04-18)
  [307] Farming yesterday - (2005-05-10)
  [330] An O level comes in handy - (2005-05-30)
  [363] Greetings from Edinburgh - (2005-06-29)
  [446] Up early - (2005-09-16)
  [455] A Stengthening day - (2005-10-04)
  [473] Looking different in town - (2005-10-22)
  [474] Vintage Bus Day - (2005-10-23)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [580] What to do with milk - (2006-01-28)
  [584] Loosing breath with Gerald - (2006-01-31)
  [605] Design your day with a walk - (2006-02-13)
  [612] Coming or going? - (2006-02-18)
  [613] Greetings from Dublin - (2006-02-20)
  [623] Behind every face is a person and a story - (2006-02-25)
  [635] Odd one out. - (2006-03-06)
  [645] Lost Camel - (2006-03-14)
  [654] Making use of disabled facilities - (2006-03-22)
  [655] Can some food be TOO different? - (2006-03-23)
  [692] Healthier eating - (2006-04-20)
  [698] Catch up weekend - (2006-04-24)
  [706] May day away - (2006-05-01)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [752] Over zealous police activity? - (2006-06-09)
  [777] On Crosby sands - (2006-06-25)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [843] To join an organisation? - (2006-08-23)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [897] Too much for the National Trust - (2006-10-18)
  [908] And so to Inverness - (2006-10-29)
  [911] Letter Home - (2006-11-01)
  [921] French Exchange - (2006-11-11)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [992] Enthusiastic, but .... - (2006-12-16)
  [1056] Another frantic posting! - (2007-01-30)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1100] Wondering where I have been - (2007-03-06)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1272] Behind closed doors? - (2007-07-22)
  [1303] Heading Upstate New York - (2007-08-14)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1643] A lack of technical content - (2008-05-16)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1953] End of Training, 2008 - (2008-12-20)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2030] The final step to being British - (2009-02-07)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2068] Playing Catchup - (2009-03-06)
  [2090] Melksham to Georgia - (2009-03-19)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2118] Spring Sprung - (2009-04-05)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2141] Town Crier competiton - (2009-04-25)
  [2159] A long day to guess where - (2009-05-06)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2264] Learning about others private lives - (2009-06-30)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2401] Back Tomorrow - (2009-09-10)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2868] A move towards the family - (2010-07-12)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3553] Changes to morning routines - (2011-12-16)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)

G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [849] Staff Meeting - (2006-08-30)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)


Back to
Another frantic posting!
Previous and next
or
Horse's mouth home
Forward to
PHP Regular expression to extrtact link and text
Some other Articles
What a relief from the tax office.
Three sets of twins
PHP Regular expression to extrtact link and text
Selling by phone and Skype - our policy
Above the fold
UK legal requirements for your commercial web site
Sorting people by name in PHP
Learning to write secure, maintainable PHP
4759 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96 at 50 posts per page


This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

Link to Ezine home page (for reading).
Link to Blogging home page (to add comments).

You can Add a comment or ranking to this page

© WELL HOUSE CONSULTANTS LTD., 2024: 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho

PAGE: http://www.wellho.net/mouth/1057_Sel ... olicy.html • PAGE BUILT: Sun Oct 11 16:07:41 2020 • BUILD SYSTEM: JelliaJamb