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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
What the customer is looking for - effective training

Yesterday evening, we were invited to a BBC preferred training suppliers evening in London, to learn a little more about their staff training. There have been big changes in the organisation of training we do for them in the past year, and we welcomed the opportunity to here a little about what their "hot points" and objectives are, what they're especially looking for, and how their needs will develop in the future.

I've always apprceciated that our Perl courses are very much a niche and form a tiny, tiny part of the BBC's training budget, even though they're an important customer to us. But it came home to me last night just how tiny, and how niche.

The head of training was talking about 27000 days of training delivered to staff each year about budgets of ... well, never mind, I shouldn't quote the figure here even though they're clearly in the public domain - there were hundreds there last night, and everyone else in 'the business' heard the numbers too.

I've often marvelled at the quality of delegates from the BBC - we meet some superb people from a lot of organisations, but there seems to be something special and consistent about people from "the Beeb". Listening last night, it became clear that this is very largely due to good staff selection procedures, and a dedication to training which seems second to none. And oh boy, does it pay dividends.

Actually, much of the presentation related to training of major groups (journalists, authors, directors, camera crew, managers) for whom courses are run at BBC offices on a regular basis - a world apart from what we do with trainees coming to occasional private courses or public courses here in Melksham. But what did relate, across the board, were some of the more general things.

* The importance of setting training objectives prior to training, and of being prepared for the training.

* The importance of training being done at the right time, and put into practical use upon the delegate's return to his/her work.

* The importance of evaluating training for effeciveness, with a drive towards measuring return on investment.

From generality such as these came specifics - of how modern technology can help make more training available at the RIGHT time ("not JUST the e-learning argument), of consistency in evaluation so that key indicators can be followed and understood without change to the statistical base, and more.

The conclusion of the evening? That, basically, we're in tune with our customer and providing the type of service / product that he's looking for. But never the less giving us a handful of areas - technologies, crisping up of technique and perhaps a couple of formalisations - which we should implement to move forward with our training product so that it's not only an excellent fit for requirements early in 2007, but also early in 2008, early in 2010, and in 2015 which was indeed mentioned on some of the slides. We love working with forward-looking customers!
(written 2007-01-17)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G900 - Well House Consultants - Miscellany
  [170] MySQL, Java, PHP and Linux - new technical articles - (2005-01-06)
  [201] 0870 telephone numbers - (2005-02-03)
  [333] Do NOT follow links or read attachments in these emails - (2005-06-01)
  [336] Targetted Advertising - (2005-06-05)
  [397] Where now for dial-up providers? - (2005-07-30)
  [636] What is your business latency and potential? - (2006-03-06)
  [1024] Web site - a refresh to improve navigation - (2007-01-07)
  [1038] Know to the police - (2007-01-16)
  [1183] Improving searches - from OR to AND? - (2007-05-11)
  [1867] Domain Renewal Group - (2008-11-02)
  [1898] Every cloud has a silver lining - (2008-11-21)
  [2019] Baby Caleb and Fortune City in your web logs? - (2009-01-31)
  [2144] Looking for a career change - Physician to Web Site Designer - (2009-04-28)
  [2258] Questions I have been asked on answering the phone - (2009-06-26)
  [2534] And now for some posts a bit more technical - (2009-12-12)
  [3000] Looking forward - the next 3000 - (2010-10-16)
  [3315] Friday - Electrician, Food Festival, C++ Course, Rail Group Meeting - (2011-06-03)
  [3612] Help to get online in Melksham - (2012-02-13)
  [3775] Alan Turing - 1912 to 1954 - (2012-06-23)

G500 - Well House Consultants - Running a training company
  [171] Skills and techniques of being a successful trainer - (2005-01-06)
  [251] WIBNIF - (2005-03-19)
  [385] Feast or famine - (2005-07-21)
  [402] Netless - (2005-08-05)
  [470] I wanna be a Python trainer - (2005-10-20)
  [545] Is training seasonal? - (2005-12-28)
  [627] JIT or JAU - (2006-02-27)
  [652] Morning Post - (2006-03-20)
  [813] Monday Morning at Well House Consultants Melksham - (2006-07-24)
  [838] Talking about other training companies. - (2006-08-19)
  [926] Training rooms to learn Open Source programming - (2006-11-15)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [1022] No courses. No hotel guests. Rushed off our feet! - (2007-01-05)
  [1369] One business, four different angles! - (2007-09-28)
  [1393] First Alternative / what has happened there? - (2007-10-16)
  [1433] Linux, PHP, Tcl, Ruby, C, C++ - last minute training course availability - (2007-11-16)
  [1884] Recession? Depression? - (2008-11-14)
  [1963] Best source to learn Java (or Perl or PHP or Python) - (2008-12-28)
  [2003] Discount Training Courses - PHP, Perl, Python - (2009-01-21)
  [2021] Short health and safety course - (2009-02-02)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2074] Weekday or Weekend PHP, Python and Perl classes? - (2009-03-10)
  [2084] Books and distance learning from Well House Consultants? - (2009-03-15)
  [2838] Respecting our customers anonimity - (2010-06-29)
  [2924] Job applicants - wondering why they apply - (2010-08-16)
  [2940] Training course locations - Melksham, UK; Buxton, UK; Lake Constance, Germany; Venice Italy, the USA and India - (2010-08-30)
  [3361] Blowing our own trumpet - MySQL resources - (2011-07-18)
  [3610] Training to do a job, or training to pass an exam? - (2012-02-13)
  [3684] Once upon a Maundy Thursday - (2012-04-05)
  [3824] Planned for a quiet period during the Olympics - but it is far from that! - (2012-08-02)
  [4004] Annual Accounts - a big job for a small business - (2013-02-15)
  [4135] Introducing your product to Well House Consultants - single, personally tuned email please - (2013-07-08)


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Learnt in London - Ruby, Martini, Coral and the Core
Some other Articles
Call for appropriate train services - Swindon, Bristol, Bath, West Wilts, Severn Beach etc
Sending an email from Python
Nested exceptions in Python
Learnt in London - Ruby, Martini, Coral and the Core
What the customer is looking for - effective training
Impact Engineering and Backscatter
Python Qt, wX, TkInter, and Jython - training??
Longer hours and better value courses
The new web site look spreads
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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