TransWilts CRP, CIC and Melksham RUG
Public and sustainable transport in Wiltshire

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A comparison of the public transport alternatives to the Royal United Hospital, Bath - from Melksham.

Two months ago, I wrote two pieces about the Connext 2 / RUH Hopper service that takes people from North and West Wilts to the ROyal United Hospital. The first - [here] regretted the location (not appropiate for the area it serves) of the RUH, appreciated the resulting need for transport to be provided, and wondered if the current provision was the most effective. The second - [here] was written after I had personally used the service to get to an outpatients appointment. I complemented the providers on an easy to use, excellent service, one which I would use again if the need arose to get to the hospital again, although (alas) I still questioned whether it's a dupication and whether it makes economic sense.

I had a futher outpatients appointment yesterday, and my immediate thought was the RUH Hopper / Connect 2. Alas, when I called they confirmed they weren't actually running yesterday, as it was a Saturday. Explaining my inabikity to drive after an unknon [to me] procedure that was going to be performed, I asked what alternative they would recommend. To be told that (!) "The hospital park and ride doesn't work on Saturday either - I suggest you call the department that's sent you the appointment".

OK .. what a golden opportunity to try out my suggested alterative. I took the (route 272) 11:25 bus which stops about 300 metres up the road from us into Bath bus station, changed there to the No. 14 to the hospital. After my appointment, the No. 14 back into the centre of Bath and then the 272 back out to the original stop.

* The return journey cost me £6.50 and being a commercial service cost the council nothing (that's aganst £10.50 for me and £20.00 from the council for the hopper)

* The outward journey took about 85 minutes including change time in Bath, and the return journey about 120 minutes. That compares to just over 60 minutes on the Hopper

* I got a seat on all buses, and the 272 buses were on time. Service 14 to the hospital is frequent; I used it as "turn up and go" and had less than 10 minutes to wait each time. This is a remarkably good performance considering that the Christmas market was on in Bath, the City was heaving, and the park and ride bus queues were ridiculous.

In summary, the service met my needs more cheaply than the Hopper, and is available when the Hopper isn't - six evenings and week and Saturday and Sunday daytime ... and as my appointment showned, a hospital ois not a five day, day time operation.

A system that combines multiple requirements - travel to the centre of Bath, and to the hospital - with people on the same vehicle will always be slower that two separate services. However, improvements could be made which would make the service better.

a) The 272 and x72 both serve Melksham from Bath, both run hourly, but I had to wait 45 minutes for a bus on my way back in the sentre of Bath. That's because they run 15 (or 45, if you like) minutes apart an don't combin to make a half-hourly service. I actually saw the x72 pulling away from its stop across the road from the bus station as we arrivd in from the Hospital.

b) 272 and x72 serve the same stop in Melksham, and they should serve the same stop at Bath bus station too. It's silly having to know where to go, and people with mobility issues / with frames of in wheelchairs must find this especially difficult.

c) Tickets should be interchangable between buses on the same(ish) route. I didn't mind seeing the x72 leave because I would have had to pay again, even though I has already paid for all four legs.

d) Better signage at Bath Bus station to help people find the bus to the hospital, or their onward buses. The screens at the end of the hallway are a bit to small to see from the middle of the hall, they don't cover all the buses that call just outside, and they only give the final detination in most cases.

e) Better still ;-) ... the no. 14 runs from Odd Down via the Bus Station to Weston and I noted that nearly everyone coming in from Odd Down gets off before the bus takes on a fresh load. So why not extend the 272 (and perhaps the x72, 265 and 231) to Weston and turn the 14 round at the Bus Station. You then have through services to the hospital and take away the need to change; journey time of around 75 minutes, no need to change, and patients who have completed their appointments can wait for their direct bus in the hospital cafe which has the facilities rather than in the much busier, much colder, less facilitied bus station. It's not too bad a bus station - it's just not where I want to choose to change when I'm shaking, tired, dizzy, really just wanting to get home.
(written 2015-12-06)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z511 - Public Transport - Road
  [119] PHP course. Come by train. - (2004-11-15)
  [187] a popular bus number - (2005-01-23)
  [459] Kiss and Ride - (2005-10-09)
  [474] Vintage Bus Day - (2005-10-23)
  [764] Journey planning - Xephos v Transport Direct - (2006-06-16)
  [818] Heard, yes. Considered, no. The case for the train. - (2006-07-30)
  [1085] Lawrence Webb's Melksham Taxi service - (2007-02-18)
  [1125] Train service - petititon reply - (2007-03-31)
  [1254] Comparing bus stops - (2007-07-01)
  [1315] Two years of campaigning for a train service - (2007-08-22)
  [1428] Travel Across Wiltshire - the game - (2007-11-11)
  [1511] Buses from Well House Manor, Melksham, to Bath - (2008-01-18)
  [1560] HST Power Car TravelWatch SouthWest - (2008-03-01)
  [1567] Melksham - Swindon. Train v Bus v Car - (2008-03-07)
  [1668] Talk on TransWilts train service to Green Party - (2008-06-07)
  [1723] Bath - Melksham - Devizes. Bus route changes, new timetable - (2008-07-26)
  [1777] The Rise and Rise of First Bus Fares - (2008-08-29)
  [2075] Supporting Parkinsons and Trains - (2009-03-11)
  [2083] Do you support a decent train service? Please sign up! - (2009-03-15)
  [2268] Westbury Bypass Refused - looking forward - (2009-07-04)
  [2328] Melksham - no trains, no southbound buses through the town - (2009-08-08)
  [2372] Public Transport from (and to) Melksham on Sundays - (2009-08-23)
  [2431] Moving busstop! - (2009-09-30)
  [2515] Why we have two buses an hour - but not a half hourly service - (2009-11-28)
  [2522] Integrated public Transport - what could be done for Melksham - (2009-12-01)
  [2533] Five guests, three groups, one car - (2009-12-11)
  [2662] Is Melksham public transport actually used? - (2010-03-05)
  [2672] Dear Planners, please provide viable alternatives - (2010-03-11)
  [2771] Melksham to Calne by public transport - (2010-05-20)
  [2789] Melksham to London (Heathrow, and Central London) - (2010-06-02)
  [2791] Bath to Melksham buses - times - (2010-06-03)
  [2857] Park and Ride at Batheaston - will it solve Wiltshires Ills? - (2010-07-06)
  [2903] Bath to Devizes bus via Melksham - changing again in September - (2010-08-04)
  [2919] London to Calne, Corsham, Melksham, Bradford-on-Avon, Chippenham by public Transport - (2010-08-13)
  [2933] Bath - Melksham - Devizes buses from September - (2010-08-23)
  [2958] What do these road markings mean? Could Confusion Kill? - (2010-09-17)
  [2982] Travel, Transport and Tourism - A vision for Melksham, 2026 - (2010-10-03)
  [2983] Strong arm tactics in the bus industry? Poor result for the customer! - (2010-10-03)
  [3126] Car Parking in Melksham - thoughts on the proposed scheme, and wider thoughts too - (2011-01-09)
  [3194] Buses - what they cost and their future direction in the SW and in Wiltshire - (2011-03-06)
  [3290] Changes (and no changes) at Melksham bus stops - (2011-05-15)
  [3301] Using public transport - USA style - (2011-05-25)
  [3404] Buses on the Cambridge Guided Busway - (2011-08-24)
  [3471] Vintage Bus Running Day in Warminster. An example of good bus practise. - (2011-10-09)
  [3486] How important is public transport to people in the Melksham area? - (2011-10-19)
  [3487] Public transport - road and rail - (2011-10-19)
  [3504] Coaches from Trowbridge and Melksham to London - (2011-11-01)
  [3523] When competition is not a good idea - Melksham Bus Absurdity - (2011-11-16)
  [3564] I wish I was not a special case - (2011-12-29)
  [3579] Transport in Cambridgeshire - seen by an outside observer. What can Wiltshire learn? - (2012-01-15)
  [3580] Melksham Area - buses, trains, cycles, and roads. Meeting, 17.1.2012 - (2012-01-15)
  [3631] Getting around Dublin by public transport - some observations - (2012-03-01)
  [3699] Bristol 50? Bristol 25? - (2012-04-17)
  [3849] New bus times - Melksham to Bath - (2012-08-25)
  [3850] Bus times - Chippenham Station to Melksham, with London connections - (2012-08-25)
  [3866] Celebrate! Buses from Meksham to Bath - (2012-09-18)
  [3877] Public Transport Services - from and to Melksham - (2012-10-01)
  [3879] Mixed mode travel - Information systems - (2012-10-03)
  [3893] Public Transport across Wiltshire - a new map - (2012-10-13)
  [3904] Want to help us improve transport in Wiltshire? Here is how! - (2012-10-26)
  [3929] Melksham Bus Issues - to be raised at First Bus Customer Panel - (2012-11-21)
  [3937] Agenda for Wiltshire Link Travel groups meeting, Saturday 1st December 2012 - (2012-11-27)
  [3938] A long overdue meeting - a steeping stone towards coordinate transport user inputs - (2012-12-02)
  [3951] Christmas Bus Schedule for Melksham - First Bus - (2012-12-14)
  [4022] A request for all of Melksham transport groups to work integrated - (2013-03-01)
  [4023] Melksham to Chippenham (Station) bus services - times and routes - (2013-03-01)
  [4032] Easier public transport from Melksham to Bristol Airport - (2013-03-06)
  [4108] The painful cost of local travel to Melksham - (2013-06-01)
  [4111] Zigzag bus - forward for the future, or decaying service? - (2013-06-09)
  [4113] Wiltshire and Melksham Transport - what is going on? - (2013-06-09)
  [4123] New timetables from 28th July - bus routes 271 and 272 - (2013-06-24)
  [4124] Chippenham - Melksham - Trowbridge bus changes next month - (2013-06-26)
  [4143] Bus times - Melksham to Bath from 28th July 2013 - (2013-07-25)
  [4149] Bus changes to Bath - good idea, but I despair at information available - (2013-08-08)
  [4150] Melksham Regular Public Transport Map - as at August 2013 - (2013-08-09)
  [4152] Why are bus fares so high? - (2013-08-18)
  [4171] Mapping road accidents in Melksham and elsewhere too - (2013-09-12)
  [4179] Changing transport and destinations - looking forward to a good future - (2013-09-19)
  [4181] Grumbling about trains? Buses can be far worse! - (2013-09-29)
  [4186] Melksham to Bath and Zigzag buses - at a turning point? - (2013-10-06)
  [4190] A radical proposal - a cheap and effective way to provide home to city commuter transport - (2013-10-11)
  [4191] Getting people to and from Melksham Station - not 20 but 700 times a day - (2013-10-12)
  [4192] A positive progress behind the scenes - (2013-10-14)
  [4194] TransWilts Link - meeting notes from 19th October - (2013-10-20)
  [4228] Mallory Place, The Spa, Wellington Drive, Melksham - a Christmas present for you - (2013-12-26)
  [4240] Melksham Rail Link - (2014-01-27)
  [4247] You wait a long time - then buses come in threes. It's timetabled that way! - (2014-03-09)
  [4257] Over a pound a kilometre - my bus in Weston-super-mare - (2014-04-06)
  [4263] Chippenham - Melksham - Trowbridge, public transport over Easter (2014) - (2014-04-12)
  [4286] Reaction in Radstock to new First bus prices - (2014-07-12)
  [4290] National Express replaced by train and by Megabus from Chippenham to London - (2014-07-16)
  [4425] A Welsh valley - what the transport looks like in 2015 - (2015-02-14)
  [4500] The TransWilts Community Intergrated Transport Corridor - (2015-05-29)
  [4546] Is the RUH hopper a limited, duplicate service running unnecessarily and at high cost? - (2015-10-18)
  [4547] RUH Hopper - experience and thoughts forward - (2015-10-20)
  [4615] Questions for First (West of England) - (2016-01-05)
  [4619] Buses - not about the buses, but about the people who use the buses - (2016-01-10)
  [4624] Campaigning for a sensible bus solution and not against anyone! - (2016-01-17)
  [4629] Making travel time useful time on public transport - (2016-01-22)
  [4631] What would the Wiltshire Council bus cuts mean for Melksham? - (2016-01-25)
  [4636] Rail user groups worried about what is happening on the buses - (2016-01-31)
  [4639] Working out the costs of running a bus service through the day - (2016-02-06)
  [4648] Why is bus funding a much hotter topic than a new set of traffic lights? - (2016-02-16)
  [4654] Getting to the Royal United Hospital - the Hopper and the alternatives - (2016-02-24)
  [4660] What is happening on the 231 bus? What are you going to do about it? - (2016-03-04)
  [4664] Mallory Place bus stop - services to Bath - (2016-03-25)
  [4667] Wiltshire Supported Bus consultation - final few days - (2016-03-30)
  [4670] The end, or the start? - (2016-04-05)
  [4683] Saudi Arabia or Weymouth? - (2016-05-22)
  [4690] Buses in Wiltshire - potential changes and where we stand at the moment - (2016-05-30)
  [4692] How are bus support payments currently calculated? - (2016-06-07)
  [4703] What do people use the bus for in Wiltshire - survey interim results. - (2016-07-11)


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