A personal post from Graham Ellis
Lisa and Graham live in Melksham, Wiltshire, England

Home Accessibility Our Courses Our Hotel The Mouth Chamber Resources Trains! About Us Contact
 
For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Can you trust the big brand names?

I tread with great care if I post criticism of "big names" as I don't want big guns turned on me (yes, I'm vain enough to imagine that this may be being read;-) ). But here are a couple of example of what I consider to be appalling advertising, over the last few days, from big names mis-selling their product - the facts simply don't match the adverts in my opinion, and I feel badly let down. Names not quoted, but you can probably guess!


I don't have cover, can you send a tradesman if I have an emergency now?
Yes. If you have an emergency at home right now, call 0800 197 4184 for immediate assistance.

How long will I have to wait before someone comes out in an emergency?
We aim to have a tradesman at your home within 4 hours of your call. Where there is a need for faster service we aim to be with you within 2 hours.


So why - when I contact them (as a longstanding member for 10+ years) - am I still waiting in freezing a house with central heating boiler and hot water out of service some 60 hours after my call?




Thank you for this year and for next.

This year,as a way of sayng thank you, we've offered our customers a little extra help ...

We've given our current account customers access to better deals ..


So why - if they're doing so much more to provide extra help - have they shut down their Melksham branch with an additional requirement placed on customers to visit Trowbridge or Chippenham for certain transactions?

And why - when a customer wants to transfer a mortgage to a company that's remained in the town - are they imposing thousands of pounds of penalties?




With big brand names, I expect to may somewhat more for a product that's probably not the very best - but I do expect it to be consistent, reliable, and to do what it says in the blurb. Perhaps I'm naive; perhaps these two companies have got the size they are by selling more than they can deliver, and pocketing or speculating with the profit.
(written 2010-12-12, updated 2010-12-13)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z801 - Pettifog
  [52] International awareness - (2004-09-17)
  [87] Too sittings - (2004-10-13)
  [90] Rude old people - (2004-10-16)
  [323] 1 in 48 steel - (2005-05-24)
  [439] You cant - (2005-09-08)
  [471] And it gets even better - (2005-10-21)
  [478] Watch what you wear - (2005-10-26)
  [519] New Road - (2005-12-06)
  [562] Smoke and mirrors - (2006-01-12)
  [600] It costs nothing to say THANK YOU - (2006-02-11)
  [638] A pile of sand? Where do we stand? - (2006-03-08)
  [783] Good follow up ... my thanks - (2006-06-28)
  [791] Strange housewarming - (2006-07-03)
  [815] Time trickles like water through a sieve - (2006-07-27)
  [826] Fighting illegal net use by imposing download limits - (2006-08-09)
  [1170] Smoking, or no? The law insists we spell out the obvious - (2007-05-01)
  [1337] A series of tyre damages - (2007-09-08)
  [1349] Cash is not an acceptable way of paying - (2007-09-13)
  [1741] Age Concern - (2008-08-07)
  [1783] Think before you send - (2008-09-02)
  [1839] Job application - (2008-10-13)
  [1862] Remember your units - (2008-10-31)
  [1972] Pettifog and forum boards away from public view - (2009-01-03)
  [2122] Commission Creep - (2009-04-08)
  [2193] Excellent product, excruciating customer service. 3 Mobile Broadband - (2009-05-21)
  [2625] Both feet on the same pavement - (2010-02-05)
  [2761] A small business, facing a big government questionnaire - (2010-05-12)
  [2788] Cost of Sales - (2010-06-01)
  [2937] The cat in the dustbin - (2010-08-27)
  [2944] What others cannot do in 10 months takes Virgin 10 minutes - (2010-09-03)
  [3013] Audio equipment - (2010-10-24)
  [3030] Liquorice allsorts and Dolly Mixtures - (2010-11-05)
  [3302] Are you a half full or half empty person? - (2011-05-25)
  [3749] Removal of water safety equipment, and how to use a lifesaver ring - (2012-06-04)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)
  [4140] Riots in Melksham - (2013-07-13)
  [4167] The important customers are the majority, not the celebrity - (2013-09-08)
  [4282] On tipping - and the expectation of a tip - (2014-07-10)
  [4304] Please do not ask me to be the chair! - (2014-09-25)
  [4354] Wiltshire Police - assuming someone is guilty just on the say-so of a member of the public? - (2014-12-16)
  [4630] The story behind the bus cuts, and what they could mean - (2016-01-24)
  [4651] Pressure selling in the fire safety business - (2016-02-19)
  [4720] Celebrating our diversity rather than discriminating for it - (2016-11-02)


Back to
Python - fresh examples from recent courses
Previous and next
or
Horse's mouth home
Forward to
Object Oriented Programming for Structured Programmers - conversion training
Some other Articles
Melksham - two many councils?
Making the most of critical emails - reading behind the scene
Sizers (geometry control) in a wxPython GUI - a first example
Object Oriented Programming for Structured Programmers - conversion training
Can you trust the big brand names?
Python - fresh examples from recent courses
XML handling in Python - SAX, DOM and XSLT examples
wxPython - simple example to add GUI to a server log file analysis
Santa Special - rather more special than usual - December 2010
TransWilts Rail News ... Melksham (Santa Special) Edition ... 5th December 2010
4759 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96 at 50 posts per page


This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

Link to Ezine home page (for reading).
Link to Blogging home page (to add comments).

You can Add a comment or ranking to this page

© WELL HOUSE CONSULTANTS LTD., 2024: 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho

PAGE: http://www.wellho.net/mouth/3084_Can ... ames-.html • PAGE BUILT: Sun Oct 11 16:07:41 2020 • BUILD SYSTEM: JelliaJamb