Resources from the web site of Well House Consultants on the subject of Well House Manor Newsreel. We provide
Articles on what's on offer at Weel House Manor.
|Articles and tips on this subject||updated|
|4543||Saturday morning at Well House Manor|
Lovely autumn Saturday morning at Well House Manor. I'm on breakfast duty - the smell of fresh baked bread and bean-to-cup coffee, the pleasant chat with guests as we make new friends and welcome back well established ones.
I do enjoy doing breakfasts ... though ...
|4358||A brilliant finish to 2014 training and business guests, and a look to 2015|
Yesterday - Friday afternoon - saw the end of a long series of courses I've given over the last couple of months, and we've seeing hotel (business) guest bookings dry up from hectic to zero, as we would expect, over the Christmas period.
We wouldn't exist without our customers, and we wouldn't enjoy ...
|4262||Updated staff systems helps us look after our customers better|
Every day at Well House Manor is different, and indeed during the day things can change around. Our "master plan" is on Lisa's database at HQ (not even at the hotel - such is distributed processing), and much of the feedback has been through our web application - our staff "happens" page as we call ...
|4183||Reaching a hotel standard where 99% of guests would return - and maintaining that standard|
I believe that online customer reviews are critically important in attracting new guests these days, and I know that they're vital for our own use in ensuring that we provide what the customer wants, and we continue to provide what the customer wants. So I was very happy to find this little diagram from ...
|4116||International Melksham - industry, and beautiful countryside|
International business in Melksham? Yes indeed; I was musing this morning as to our visitors this week from Singapore, the USA, Estonia, Finland, Germany and Essex, Herefordshire and Swindon. And the map shows the identifiable locations of people on our web site over a 15 minute period - a snapshot ...
|4101||POETS day at Well House Manor|
It's POETS day - "Push off Early - Tomorrow's Saturday". No course, no events at the hotel. Sarah, who usually does the Friday morning shift, took the day as holiday and I stood in with a view to catching up on a few things I needed to do, expecting it to be quiet. I also decided to log comings and goings ...
|3967||Hotel bedroom - even larger TV!|
I was going to shout and rave about the new 40" TV that we've installed in one of our bedrooms ... replacing the 27" one that was starting to have a few issues. However, the rooms at Well House Manor are so large that the 40" screen looks very much in place - it doesn't really have the "shout ...
|3965||Well House Manor, Melksham - on national TV next week|
It looks like 2013 will start very busy indeed ... with Well House Manor being shown on no fewer that 4 national TV channels in the week of 7th January. The timings I'm giving here are for the first of five shows of 30 minutes, the channel number is for Virgin Media and will vary for Freeview / Sky; ...
|3963||National TV - Melksham - 9th January 2013, Pre-alert.|
In the early Autumn, Lisa and I were recorded for "Four in a Bed" ... the TV show where four different sets of B&B owners throw open their doors and take turns to stay with one another - and pay what they consider fair for their stay. The shows will be aired on Channel 4, from Monday 7th January ...
|3535||Melksham, Luxury Hotel Rooms, Christmas.|
Are your family coming to visit you in Melksham over the Christmas period? Do you have room for them to stay wtih you at home? If you're going to be a bit cramped, why not have them stay with us at Well House Manor? We're a quiet business hotel just a few hundred yards from the Market Square, and ...
|3645||Keeping our hotel looking like new, by using our gained experience|
In the hotel business, we have busier and quieter periods, and after a busy few weeks (guest wise) it looks like we're a little quieter (guest wise) over the next couple of weeks - so we're taking the opportunity to redo the breakfast room, and to put a fresh coat of paint on the bedrooms and public ...
|3834||Geekmas 2012 - celebrating open source languages such as Perl, PHP and Python|
STOP PRESS / 29th October Sadly, this weekend has turned out to have been a poor choice for many of our friends, and we've decided not to have a specific Geekmas weekend this year.
Past delegates are always welcome - VERY welcome to come and stay with us at Well House Manor - any weekend (but do check ...
|3883||Apple Pressing Day 2012|
A wonderful day at Well House Manor - Apple Pressing Day, 2012.
Take your apples, and cut them into a mulch.
Put them into press, and press out the juice.
Fill bottles with the juice, and tables with the guests having the final cream teas of the 2012 season.
Well House Manor remains open ... all ...
|3827||Melksham Community Apple Pressing Day|
Join us for a pressing engagement in October! Bring along apples from your garden plus a few empty bottles or containers, and take some delicious freshly pressed apple juice home with you that's ready to drink.It's the taste of a Wiltshire Summer in a bottle!
Melksham's first Apple Pressing day will ...
|3858||The apple crop of 2012|
The apples on the trees are ripening - as witnessed by this picture which I took on our travels last week, and we're just a few weeks away from the Well House Manor apple pressing day - that's Sunday, 7th October at Well House Manor. See [here] for further details.
Star of the show will be the apple ...
|3828||Pimms and Croquet in Edwardian Melksham - 8th September 2012 - Food Festival Event|
Picture the scene: The late summer sun shines down on expansive lawns mown in mathematically accurate strips. Warm air shimmers over the white stone patio that stretches the length of the southern extension of the red brick manor house. Damask tablecloths with crisply starched folds cover the refectory ...
|3821||Well House Manor at Dawn ... and later in the day|
Not everyone wants to be at work before 7 on a Saturday morning, but I love it in the good weather in summer.
Well House Manor reflected in our new fountain pool.
A sunny view over the garden - a great spot to work
We are already attracting ducks to our water feature.
Well House Manor offers ...
|3586||Emergency First Aid Provision at Well House Manor - part of the service|
We were on the "other end" of training today - receiving a course rather than giving one. And we've now got four members of staff - that's every weekday shift covered - with someone who's taken the Emergency first aid at work course - and passed with flying colours.
We hope that we never have to ...
|3505||Well House Manor - Winter Warmers - Open 7 days a week, 11 to 5 ++|
The days are drawing in rapidly, and what would be nicer than sitting in a comfy chair in the library, chatting with your friends, checking your email, drinking fresh bean-to-cup coffee and having a snack such as a ham and cheese toastie, with local ham from pigs reared in Melksham, and ...
|3405||Where do businessmen stay in Melksham?|
I've just been reviewing hotel bookings for the next 20 nights, and we're booked to 58% of capacity. 4 nights, including tonight and this Friday are completely full; 2 nights, both further ahead, are yet to take their first booking.
Am I happy with these figures? Yes - very much so. We've got hotel ...
|2424||A Winter Weekend Special at Well House Manor|
Keywords ... Hotel ... Melksham ... Wiltshire ... Weekend Break ... Christmas ... Visiting Bath ... En-suite ... Luxury Rooms
Stay with us for 2 or more nights (including a Friday or Saturday night) from October to February, or for any 2 or more nights over Christmas and the New Year (23rd December ...
|2984||Customer Review - Hotel Room, Melksham|
I love being in the training business ... and in the business of providing hotel rooms for business visitors and leisure guests. For we meet some lovely people, and we get a chance to make their course or stay something really special. This note, left by a couple this morning, is really appreciated ...
|3014||Well House Manor - the next six years|
As part of my "3000 post" series, I've looked ahead at where I expect training techniques to go in the next six years, and what we'll be teaching in the next six years. What about the hotel business?
You might expect the hotel business to be staid - to be stationary - but if you do, you'll be surprised. ...
|2076||A New Advert for Well House Manor|
Who are our hotel customers at Well House Manor? We have several distinct groups, and the question comes "how do we arrange our advertising to suit them all?" ... we really don't want guests who are visiting Melksham to attend a wedding at the weekend or meet up with family to be put of by our "business ...
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