Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Staff Meeting

With Well House Consultants growing - just over a month now until we open Well House Manor, and lots happening on many fronts - we've instigated a monthly staff meeting. It's to ensure that everyone's in the picture as to what has been happening in all departments, and what will be happening in the coming months. It's to allow us to reinforce the company line and ethos so that none of us drift away from our objectives, and the strategies we're applying to achieve them. And it's to give everyone a chance to make inputs ... in addition to chances that are always open during the month. Sometimes, the more formal setting helps.

Here's a couple of inputs that came up, from Christne and Leah, during yesterday's meeting.

"The travel reps used to be so helpful on our holidays, and it was really worthwhile going along to the welcome meeting. But these days, they're not telling you about the local shops and cafes near the hotel and where to get loacl buses - they're intent only on pushing their own high priced excursions".

"Should we provide a vending machine to sell things that people might have forgotten to bring when they're staying with us?"

These two inputs have both 'hit' our thoughts - taken us in directions that we perhaps hadn't thought to explore fully prior to the meeting (excellent - THAT is one of the meeting's objectives). And indeed after the meeting, combining Leah's and Christine's thoughts lead us to some firming up of strategy ... and how to tactically move towards it.

Resolved ... that we'll be looking at vending a limited selection of items, both technical and nontechnical, that people may have forgotten. Whether we do so through a vending machine or via front desk sales remains to be evaluated, and has been set down as an action.

Resolved ... that items we sell will be supplied as a service rather than as a profit centre; in that way, we'll be happy to advise our clients of other products and greater ranges that are available close by.

See all my talk of "objectives", "strategies" and "tactics"? ... in order for us all to see where we're headed, I've laid down a few definitions and details here.
(written 2006-08-30)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M301 - The Well House Manor team
  [895] Welcome, Martin - (2006-10-16)
  [972] Both one team and two - (2006-12-08)
  [1002] Meet the neighbours - (2006-12-20)
  [1065] Graham Ellis - an Introduction - (2007-02-05)
  [1083] Behind the scenes - (2007-02-17)
  [1324] Well House Manor appoints a General Manager - (2007-08-28)
  [1580] Congratulations, Martin and Marta - (2008-03-17)
  [1585] Well House Consultants / Manor - Staff - (2008-03-21)
  [1805] Carlisle High School - Class of 1973 Reunion - (2008-09-21)
  [1839] Job application - (2008-10-13)
  [1927] Team changes at Well House - looking forward - (2008-12-06)
  [2021] Short health and safety course - (2009-02-02)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2037] The Interview and The Lift - (2009-02-12)
  [2924] Job applicants - wondering why they apply - (2010-08-16)
  [2938] An opportunity to join our team! - (2010-08-28)
  [2946] Level playing fields, job vacancies, lemons and peaches - (2010-09-05)
  [2952] Concluding the interview process - (2010-09-10)
  [3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
  [3312] Are you cheerful, reliable and available on Saturday mornings? - (2011-05-30)
  [3425] Our National Autograss Champion, from Melksham - (2011-09-08)
  [3871] On getting noticed for the right reasons when you ask about job availability - (2012-09-26)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4004] Annual Accounts - a big job for a small business - (2013-02-15)
  [4227] Happy Christmas from the Well House Manor team - (2013-12-25)

G907 - Well House Consultants - Recruitment and Career Development
  [116] The next generation of programmer - (2004-11-13)
  [198] A new skill may not be quick and easy - (2005-02-02)
  [253] Finding the right holes - (2005-03-21)
  [285] What career opportunities for web designers - (2005-04-20)
  [389] Tough Love - (2005-07-25)
  [408] Can an older person learn a programming language - (2005-08-10)
  [503] 10 years C# knowledge please - (2005-11-23)
  [585] Looking for Python staff - (2006-02-01)
  [587] Job vacancy - double agent wanted - (2006-02-02)
  [722] I'm answering a job applicant - (2006-05-16)
  [729] Career development advice - (2006-05-23)
  [751] Want to be a technical trainer in the UK? - (2006-06-08)
  [759] Watch your Google profile - (2006-06-13)
  [1963] Best source to learn Java (or Perl or PHP or Python) - (2008-12-28)
  [1967] LinkedIn - Thrice Asked, and joined. - (2008-12-30)
  [2109] Why most training fails ... - (2009-03-30)
  [2255] Past PHP delegates / others - coding help needed for next 3 months - (2009-06-23)
  [2294] Can you learn to program in 4 days? - (2009-07-16)
  [3440] Research is exciting. But should routine be automated? - (2011-09-14)
  [3490] How not to call when job seeking ... - (2011-10-20)
  [3594] Back to Uni - (2012-01-26)
  [3740] Looking and Learning - even on Holiday - (2012-05-22)

G502 - Well House Consultants - Business Practice
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
  [27] Sales technique - (2004-08-25)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [77] Telephone systems - (2004-10-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [95] Five red flags - (2004-10-21)
  [108] A typical morning - (2004-11-03)
  [121] Fair and Simple - (2004-11-17)
  [125] Staff theft - (2004-11-21)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [137] Certification schemes - (2004-12-02)
  [157] Automatic service upgrades - (2004-12-19)
  [180] Skunk works - (2005-01-17)
  [188] Pink elephant and appreciation - (2005-01-24)
  [200] Tips for the top - (2005-02-03)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [217] Use of time - (2005-02-16)
  [226] Growing our systems - (2005-02-24)
  [297] A reminder that the customer is King - (2005-05-01)
  [321] Sales - the alternative close - (2005-05-23)
  [399] simplicity hides real size - (2005-07-31)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [467] Tell them three times - (2005-10-17)
  [487] On line course booking - credit card protection - (2005-11-06)
  [491] Being atypical is typical - (2005-11-10)
  [536] Cancellations and penalties - (2005-12-21)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [652] Morning Post - (2006-03-20)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [808] Sales call - (2006-07-19)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [883] Age discrimination law - (2006-10-01)
  [906] A commitment we won't be making - (2006-10-27)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1453] What makes our courses special? - (2007-12-02)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [2044] Please Trouble me - (2009-02-16)
  [2122] Commission Creep - (2009-04-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2788] Cost of Sales - (2010-06-01)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2936] The service that customers should receive - (2010-08-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [3073] Customer Service - the boundary - (2010-11-27)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3665] Will will smile? - (2012-03-22)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [4107] Snog, Marry, Avoid - (2013-05-31)
  [4293] Certification - (2014-09-15)
  [4415] Buffet review - taking the price into account - (2015-02-05)
  [4520] No cold sales calls please - but delighted to hear from others! - (2015-09-29)


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Lighter moments
Some other Articles
To list a directory under httpd on a web server, or not?
Eventful evening - a lesson in looking after contacts
Emergency First Aid Training
Lighter moments
Staff Meeting
Bath - a tourist city on our doorstep
Image maps for navigation - a straightforward example
Is Perl being replaced by PHP and Python?
Course scheduling and Geekmas - are they traditions yet?
Hotel, Melksham, Wiltshire
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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