Why "residential"?

We've spent this weekend planing Well House Manor - the facilities and services we should be offering in our new business hotel for Melksham, and that word kept cropping up. Well House Manor should be a home for our business travellers away from home - somewhere that's their residence for the few days that they're with us - their residence - and not a regular hotel.

What does this mean? It means that our guests won't be wanting to stuff themselves with a full meal every night, but they will be wanting instead a wide selection of light and not-so light food nearby, and the opportunity to bring it back in if they choose.

It means that our guests will want to feel well looked after, yet will also want to be left alone to do their own thing without feeling they're being given intrusive attention from staff or landlady.

It means that our guests will want good communications and plenty of space in their rooms at which to work, and that they'll want a light breakfast to be available from early in the morning. And will want plenty of secure parking for themselves and any guests they have or anyone picking them up or dropping them off. And they'll want ...

The list goes on, but I'm sure you get the idea.
(written 2006-05-15, updated 2006-06-05)

 M350 - Well House Manor - project diary
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [555] Hotel novelties - (2006-01-05)
  [571] Well House Manor - (2006-01-21)
  [677] Sympathetic development - (2006-04-09)
  [720] Planning a hotel refurb - an example of a Gant chart in PHP - (2006-05-14)
  [739] The eye - (2006-05-31)
  [744] We can offer a room, but we can't operate on a dog - (2006-06-05)
  [756] Seeing the bricks for the trees - (2006-06-11)
  [776] Naming Rooms - (2006-06-24)
  [816] Above the parapit, Well House Manor - (2006-07-28)
  [844] Hotel, Melksham, Wiltshire - (2006-08-24)
  [855] Fitting our bathrooms - (2006-09-04)
  [858] From the Manor written - (2006-09-07)
  [862] 4 weeks to go - (2006-09-11)
  [881] Coming together. - (2006-09-29)
  [890] Open - (2006-10-09)
  [894] Where quality costs less - (2006-10-15)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [931] Before and After - Well House Manor - (2006-11-18)
  [932] A tale of a wee wall - (2006-11-19)
  [941] Snagging - (2006-11-24)
  [1069] Rail trouble forced me to buy hotel - (2007-02-07)
  [1087] Telling a story in different ways - (2007-02-20)
  [1098] Three big events - TWSW, Business of the year and the police - (2007-03-03)
  [1211] A lot has happened in a year - (2007-05-31)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [3014] Well House Manor - the next six years - (2010-10-24)
  [3585] The changing Hotel and Bed and Breakfast business in Melksham - (2012-01-18)
  [3645] Keeping our hotel looking like new, by using our gained experience - (2012-03-09)
  [3847] The Accidental Hotelier - (2012-08-24)
  [3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
  [3968] Expecting nothing, but prepared for anything - (2013-01-05)
  [4012] A course is not just for a year - its for a career - (2013-02-20)
  [4739] A year of changes for Lisa and Graham Ellis, and Well House - (2017-05-27)

M101 - Well House Manor - Business Accommodation in Melksham
  [717] A customer service company - (2006-05-11)
  [731] Hotel Technology Requirements - (2006-05-24)
  [857] Strikingly busy - (2006-09-06)
  [873] Hotel Exchange Rates - (2006-09-21)
  [889] Opening approaches! - (2006-10-08)
  [926] Training rooms to learn Open Source programming - (2006-11-15)
  [963] George Hotel and Well House Manor, Melksham - (2006-12-04)
  [1011] Well House Manor and Beechfield House, Hotels, Melksham - (2006-12-29)
  [1059] Three sets of twins - (2007-01-31)
  [1079] Wilts and Berks - two conference / training rooms in Melksham - (2007-02-14)
  [1089] Playing old games - (2007-02-22)
  [1164] Grand Central Station - (2007-04-27)
  [1318] Well House Manor - feature comparison against the old place! - (2007-08-24)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1676] A warm welcome for visitors from the USA - (2008-06-14)
  [1701] Training Course and Business Conference Technology - (2008-07-07)
  [1748] Hotel room prices - Melksham, Wiltshire - (2008-08-11)
  [1808] We love children ... but our hotel is not going to be their scene - (2008-09-24)
  [1824] Which is your best hotel room? - (2008-10-07)
  [1907] Melksham Hotel Rates - (2008-11-25)
  [1929] 2009 - Hotel, Meeting, Training Course prices - (2008-12-07)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2558] Happy new decade - and course and hotel prices for 2010 - (2010-01-01)
  [2581] Snow scenes - and how snow effected our business - (2010-01-16)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2925] Well House - the pictures - (2010-08-16)
  [2984] Customer Review - Hotel Room, Melksham - (2010-10-03)
  [3107] Hotel and Training Course prices - the effect of the VAT rise on 4th January 2011 - (2010-12-26)
  [3405] Where do businessmen stay in Melksham? - (2011-08-25)
  [3969] Four in a Bed comes to Melksham tonight - (2013-01-09)
  [4005] New guest ... becoming returning guest - (2013-02-15)
  [4137] Early morning - welcoming business and leisure guests to Melksham - (2013-07-10)
  [4570] A warm welcome awaits you at Well House Manor, Melksham - (2015-11-02)
  [4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)
  [4614] PC Plod - alive and scaremongering in Wiltshire? - (2016-01-04)

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