Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Our best hotel customers help us ... to help them ... be our best customers.

* They check that what we have to offer is right for them before they book.

* When they initially enquire, they include where, when, and how many people (and dogs) in their party; they are honest and complete in their booking, letting us know if they're bringing a dog for example, and they also let us know if we're not quite what we're looking for and they've decided to stay elsewhere, rather than leaving us wondering / following up / with accommodation lighty pencilled in.

* They don't try and beat us down on an already-good price. Of course, if they do persuade us to do a "bargain basemnent" deal, they'll know that they'll get the last choice of rooms after all the other guests have been most fittingly assigned.

* They let us know roughly when they'll be arriving so that we can be ready to greet them, but if they get delayed they don't rush to meet the original schedule - they let us know of the delay and make sure they arrive safe

* If they have trouble working something out, they ask. And if they learn or know something about our area which we don't, they tell us.

* They make themselves at home, and they treat the place with the respect they woulid treat their own home with too

* They are real individuals - we treat them as such, and welcome them treating us, and our other guests, as individuals too.

* If they don't like something, or have a problem with what we offer, they tell us so we can put it right. And if the like what we offer, they become our ambassadors and tell their friends.

* If something gets broken or spilled, they tell us

* And when they leave, it's smiles all around and not "goodbye" but "see you next time you come to Well House Manor in Melksham"



P.S. If they want us to book them a taxi they ask in good time. And they check they've got all their possessions with them before they leave.
(written 2016-01-04)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M400 - Well House Manor - The Hospitality Business
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)
  [884] Drive time - (2006-10-02)
  [922] Staying at your own hotel - (2006-11-12)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [1002] Meet the neighbours - (2006-12-20)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1108] Express service - (2007-03-14)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1180] Conjugation - (2007-05-08)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1877] Guests doing a bunk? - (2008-11-09)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2303] Turning potential customers away - (2009-07-24)
  [2593] Food and drink launch - (2010-01-21)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2936] The service that customers should receive - (2010-08-27)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3909] Every Customer Counts - (2012-11-01)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [4051] On reading a new hotel review - (2013-03-24)
  [4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4521] Should we get an AA or Visit Wiltshire hotel assessment? - (2015-10-09)
  [4543] Saturday morning at Well House Manor - (2015-10-17)
  [4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)

M150 - For users of Well House Manor.
  [582] DWIM and AWWO - (2006-01-30)
  [1290] Badges, Breakfasts and Trigger - (2007-08-04)
  [2253] Walks in and around Melksham, Wiltshire - (2009-06-21)
  [2307] Breakfast in Mexico - (2009-07-27)
  [2590] A healthy, local breakfast in Melksham - (2010-01-19)
  [2660] One number for Well House - 01225 708225 - (2010-03-04)
  [2962] Well House Manor - the history of the hotel - (2010-09-20)
  [3544] Looking for hotel rooms in Melksham over Christmas? We still have some availability - (2011-12-08)
  [3552] Melksham Training Centre and Hotel internet speed - how does it compare? - (2011-12-14)
  [3976] Easy pricing, quick and easy checkout - (2013-01-15)
  [4379] Well House Consultants / Well House Manor - Prices for 2015 - (2015-01-01)
  [4567] Japanese and Malaysian food in Melksham - (2015-11-01)

M100 - Introduction to Well House Manor
  [512] Exciting futures - the Well House Manor project - (2005-11-30)
  [571] Well House Manor - (2006-01-21)
  [677] Sympathetic development - (2006-04-09)
  [756] Seeing the bricks for the trees - (2006-06-11)
  [793] The Wilts and Berks Canal - (2006-07-05)
  [891] Well House Manor Hotel, Melksham, Wiltshire - (2006-10-10)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [940] Winter at Well House Manor - Open Houses - (2006-11-23)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [1018] Open Source Courses and Business Hotel - products and prices for 2007 - (2007-01-01)
  [1069] Rail trouble forced me to buy hotel - (2007-02-07)
  [1072] Well House Manor in the Snow - (2007-02-09)
  [1112] Bank Holiday country breaks in Melksham, Wiltshire - (2007-03-17)
  [1132] Well House Manor, Melksham, Art Gallery - (2007-04-02)
  [1211] A lot has happened in a year - (2007-05-31)
  [1261] High summer at Well House Manor - (2007-07-08)
  [1332] Melksham Hotel - Five Star Kitchen! - (2007-09-04)
  [1371] Hotel in Melksham at Christmas - (2007-09-29)
  [1384] An email update for past guests and delegates - (2007-10-08)
  [1388] Well House Manor - a year on - (2007-10-12)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1706] The Story of Well House Manor - (2008-07-12)
  [1866] What a difference a day made - (2008-11-02)
  [1968] Review of 2008 - (2008-12-31)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [2076] A New Advert for Well House Manor - (2009-03-11)
  [2119] Make your business a DESTINATION business - (2009-04-05)
  [2125] We have lost a regular business guest - (2009-04-10)
  [2425] Weekend and Christmas Promotion - Well House Manor Hotel, Melksham - (2009-09-26)
  [2923] Fresh air and beautiful places in Wiltshire - (2010-08-15)
  [2941] Wedding season in Melksham - somewhere good to stay - (2010-08-31)
  [2978] Christmas 2010 - Well House Manor, Melksham, Hotel - (2010-10-01)
  [3014] Well House Manor - the next six years - (2010-10-24)
  [3115] Perl, Python, PHP, Lua, Linux, and more - and business hotel too. Menu for 2011 - (2010-12-31)
  [3202] Telling you something about us in just one line - (2011-03-15)
  [3611] A customer thanks Well House Manor - (2012-02-13)
  [3765] Christmas in June? Melksham hotel bookings and Santa train - (2012-06-15)
  [3800] Fancy a weekend away? Try Well House Manor in Melksham, Wiltshire - (2012-07-09)
  [3864] Guest Guide for Well House Manor and Melksham - (2012-09-18)
  [3985] Special weekend at Well House Manor - come and see Wiltshire - (2013-01-20)
  [4147] A hidden hotel gem in Melksham - (2013-07-31)
  [4299] The Best Bed and Breakfast in Melksham? - (2014-09-19)
  [4715] Well House Manor - Still five out of five! - (2016-10-30)


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TransWilts - robust these days - no longer the first service to be cancelled
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Horse's mouth home
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PC Plod - alive and scaremongering in Wiltshire?
Some other Articles
Pytest - starting example
Still teaching Tcl in 2016?
Questions for First (West of England)
PC Plod - alive and scaremongering in Wiltshire?
Our best hotel customers help us ... to help them ... be our best customers.
TransWilts - robust these days - no longer the first service to be cancelled
Hungarian, Camel, Snake and Kebab - variable naming conventions
Sorting by key or by comparator - Perl 6
Mapping an array / list without a loop - how to do it in Perl 6
Introspecion in Perl 6
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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Hello. I'm Graham Ellis. If you have a question about the hotel, please ask me or

 

then book here

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