Lovely autumn Saturday morning at
Well House Manor. I'm on breakfast duty - the smell of fresh baked bread and bean-to-cup coffee, the pleasant chat with guests as we make new friends and welcome back well established ones.
I do enjoy doing breakfasts ... though now (at around 10:30) I had better go and clear, tidy rooms, and prepare for further arrivals later in the day.
(written 2015-10-17)
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M400 - Well House Manor - The Hospitality Business [774] Bed and Breakfast, or Hotel? - (2006-06-22)
[884] Drive time - (2006-10-02)
[922] Staying at your own hotel - (2006-11-12)
[988] You should think you're first in a hotel room - (2006-12-15)
[1002] Meet the neighbours - (2006-12-20)
[1046] Bounce, bounce, bounce - (2007-01-20)
[1048] Getting rid of people - hotel techniques - (2007-01-21)
[1084] Writing terms and conditions for conferences and other events - (2007-02-17)
[1108] Express service - (2007-03-14)
[1122] Hotel - online feedback forms compared - (2007-03-30)
[1161] A contrast in room rates and facilities - (2007-04-25)
[1180] Conjugation - (2007-05-08)
[1248] How NOT to oversell a hotel - (2007-06-27)
[1284] An update on the West Wilts show ... - (2007-07-30)
[1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
[1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
[1445] Looking after you Christmas Customer Crowds - (2007-11-26)
[1548] Hotelympia - show report - the lighter side - (2008-02-21)
[1622] An extra step - victory from defeat - (2008-04-25)
[1792] All the pieces fall into place - hotel and courses - (2008-09-10)
[1877] Guests doing a bunk? - (2008-11-09)
[2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
[2283] Everyone is in the customer relations business - (2009-07-12)
[2303] Turning potential customers away - (2009-07-24)
[2593] Food and drink launch - (2010-01-21)
[2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
[2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
[2936] The service that customers should receive - (2010-08-27)
[3147] Hotel star ratings - towards a better system of review - (2011-01-25)
[3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
[3309] Tipping Policy - Well House Manor - (2011-05-29)
[3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
[3743] Sunday - no longer a day of rest - (2012-05-28)
[3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
[3838] Guest review - Well House Manor, Melksham - (2012-08-14)
[3909] Every Customer Counts - (2012-11-01)
[3988] Three cheers for the staff at Well House Manor - (2013-01-24)
[4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
[4051] On reading a new hotel review - (2013-03-24)
[4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
[4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
[4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
[4521] Should we get an AA or Visit Wiltshire hotel assessment? - (2015-10-09)
[4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)
[4613] Our best hotel customers help us ... to help them ... be our best customers. - (2016-01-04)
M107 - Well House Manor Newsreel [2076] A New Advert for Well House Manor - (2009-03-11)
[2424] A Winter Weekend Special at Well House Manor - (2009-09-26)
[2984] Customer Review - Hotel Room, Melksham - (2010-10-03)
[3014] Well House Manor - the next six years - (2010-10-24)
[3405] Where do businessmen stay in Melksham? - (2011-08-25)
[3505] Well House Manor - Winter Warmers - Open 7 days a week, 11 to 5 ++ - (2011-11-01)
[3535] Melksham, Luxury Hotel Rooms, Christmas. - (2011-12-02)
[3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
[3645] Keeping our hotel looking like new, by using our gained experience - (2012-03-09)
[3821] Well House Manor at Dawn ... and later in the day - (2012-07-28)
[3827] Melksham Community Apple Pressing Day - (2012-08-05)
[3828] Pimms and Croquet in Edwardian Melksham - 8th September 2012 - Food Festival Event - (2012-08-05)
[3834] Geekmas 2012 - celebrating open source languages such as Perl, PHP and Python - (2012-08-11)
[3858] The apple crop of 2012 - (2012-09-15)
[3883] Apple Pressing Day 2012 - (2012-10-07)
[3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
[3965] Well House Manor, Melksham - on national TV next week - (2012-12-30)
[3967] Hotel bedroom - even larger TV! - (2013-01-04)
[4101] POETS day at Well House Manor - (2013-05-24)
[4116] International Melksham - industry, and beautiful countryside - (2013-06-15)
[4183] Reaching a hotel standard where 99% of guests would return - and maintaining that standard - (2013-10-01)
[4262] Updated staff systems helps us look after our customers better - (2014-04-11)
[4358] A brilliant finish to 2014 training and business guests, and a look to 2015 - (2014-12-20)
Some other Articles
RUH Hopper - experience and thoughts forwardIs the RUH hopper a limited, duplicate service running unnecessarily and at high cost?Method, Class, Module, Package - how to they relate in Python?RSpec - Ruby testing (stand alone example / no cucumber)Saturday morning at Well House ManorThe principle of mocking - and the Python Mock packageSetting up and tearing down with the Python with keywordUnittest of a Flask application including formsTransWilts public transport corridorFlask and unittest - hello web app test world