Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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Python, Lua, Tcl, C and C++ training - public course schedule [here]
Private courses on your site - see [here]
Please ask about maintenance training for Perl, PHP, Java, Ruby, MySQL and Linux / Tomcat systems
 
Should we get an AA or Visit Wiltshire hotel assessment?

We chat / work with other accommodation providers around the UK to exchange experiences and best practise - and one of the Facebook groups was discussing the ranking / rating (star) system and whether it's useful to apply. Here's what I posted there - worth sharing:

We are not listed / inspected. We took a careful look a number of years ago and decided that most of our stuff is 4/5 star but one or two things that guests don't need / ask for were missing, and that would pull us down to a much lower rating. And the cost would have added several pounds per room per night. We simply don't fit proper.

We are listed with Visit Wiltshire, who changed their policy to allow self-assessed properties a couple of years back, probably because few people were going in for inspections and rankings. We find our Trip Advisor position (currently 1st of 14) and LateRooms reviews far more important in bringing in fresh guests that VisitWiltshire where we *are* now listed too - but the most important guests of all are those on recommendation and repeat business.

"Self-grading" and visitor reviews offer us the best of both worlds - they allow us to give a true picture without an expense we have to pass on; the reviews confirm that the grading we have described is indeed genuine, or perhaps even under-played.
(written 2015-10-09)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M152 - Well House Manor - Hotel Facilities
  [4644] In your room at Well House Manor, Melksham, Wiltshire - (2016-02-08)
  [4614] PC Plod - alive and scaremongering in Wiltshire? - (2016-01-04)
  [4582] A near-empty plate of pastries - sign of a breakfast enjoyed - (2015-11-22)
  [4026] The coffee of the Stars comes to Melksham - (2013-03-04)
  [4019] Coffee Shop in Melksham - (2013-02-24)
  [3924] The bedrooms at Well House Manor - (2012-11-16)
  [3865] What makes Well House Manor different? - (2012-09-18)
  [3863] Five new fans at Well House Manor - (2012-09-17)
  [3831] Our Melksham Hotel is not quiet - but we are waiting to give you a quiet welcome. Big difference! - (2012-08-09)
  [3552] Melksham Training Centre and Hotel internet speed - how does it compare? - (2011-12-14)
  [3549] Well House Manor - perhaps the best hotel rooms in Melksham - (2011-12-10)
  [3437] Light bulbs - (2011-09-13)
  [3373] Another busy Week at Well House Manor ... pictures from the midweek - (2011-07-29)
  [3308] Behind the scenes - setting up a cafe - (2011-05-29)
  [3296] Dog, hotel, Melksham, Wiltshire? - (2011-05-21)
  [3212] Well House Manor - a home from home for the business and leisure guest in Melksham - (2011-03-26)
  [2847] Local information for Melksham Hotel Guests - (2010-07-02)
  [2559] Moving the product forward - ours, and MySQL, Perl, PHP and Python too - (2010-01-01)
  [2490] Friendly Hotel in Melksham, near Bath - (2009-11-02)
  [2424] A Winter Weekend Special at Well House Manor - (2009-09-26)
  [2303] Turning potential customers away - (2009-07-24)
  [2216] Past Delegate Offer - Summer Holiday / Weekend Break - (2009-06-03)
  [2076] A New Advert for Well House Manor - (2009-03-11)
  [1328] Oliver says .... - (2007-09-01)

M400 - Well House Manor - The Hospitality Business
  [4613] Our best hotel customers help us ... to help them ... be our best customers. - (2016-01-04)
  [4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)
  [4543] Saturday morning at Well House Manor - (2015-10-17)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
  [4051] On reading a new hotel review - (2013-03-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [3909] Every Customer Counts - (2012-11-01)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [2936] The service that customers should receive - (2010-08-27)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2593] Food and drink launch - (2010-01-21)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [1877] Guests doing a bunk? - (2008-11-09)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1180] Conjugation - (2007-05-08)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1108] Express service - (2007-03-14)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1002] Meet the neighbours - (2006-12-20)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [922] Staying at your own hotel - (2006-11-12)
  [884] Drive time - (2006-10-02)
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)


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Some other Articles
What does Tcl do if you try to run a command that is not defined?
Tcl - a new example for data reformatting
Catching failed commands and not crashing the program in Tcl
Loading packages in your Tcl program
Should we get an AA or Visit Wiltshire hotel assessment?
No cold sales calls please - but delighted to hear from others!
Course Schedule - October 2015 to June 2016
Open source programming courses - October to December 2015
Black dog day - and Bobby still seeks his new home
Looking ahead on the blog
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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