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Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
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Excellent Railfuture conference, but some setup lessons

When I attend events these days, I take a professional look at how they're organised - from the presentation right through to the back-room issues. I was in the town hall in Oxford yesterday for the Railfuture annual conference and first and foremost it was great to see so many people (147, I understand) there, to hear some excellent presentations, to catch up with certain people, to make a few new contacts (but getting in touch with new people was not my objective) and to listen to the mood and direction of people looking forward for rail. A very high scoring conference on that basis, and THANK YOU to Rail Future for organising it.

But what did I learn from the setup? What must we emulate, and what must we avoid?

* No signage outside on arrival - just some poor chap holding up an A4 agenda with the Railfuture logo on the top.

* The seat pitch would have been fine for a primary school, but the rows of seats were packed in and make the Theatre Royal Bath (my bete noir of seating) or a high density train look positively luxurious. I wasn't the only one - the room filled around the side and front edges of the seat blocks, where everyone could stick their feet out. And so un-necessary if there had only been 2 or 3 rows fewer seats!

* The microphone was strapped to the stand, and the acoustics were such that it had to be used. Perhaps a previous mic was stolen, but it did mean that the more animated speakers faded in and out. Perhaps the speakers should have used the same roaming mike that was passed around the audience for questions?

* The walls are dark wooden panels. Fair enough, except that the projector screen that necessitated was rather too small. The speakers [people] were excellent, but the maps and diagrams, and much of the text, was unreadable.

* Catering - lunch was not laid our for the storm surge of people. It should have been tressles down the middle of the room, with all plates at the entrance - or someone standing in the lunch room entrance sending half the people to start at the far end. As it was, we had the "usual scenario" of long queues, empty platters and a lack of plates at the start of the room and it was left to one or two of us customers to go and collect plates from the far side. Insufficient sandwiches - probably calculated for an average audience with a 50 / 50 ratio of ladies to gentlemen. But our audience was around 95% male.

Not saying we would have been perfect, but had this been happening at (say) the Melksham Assembly Hall, I suspect we would have had reasonable seating pitch, posters outside, enough food and a thumping great screen and sound system. Of course, we don't have usable trains this year, so we couldn't have hosted it. After Oxford this year, Cambridge are going to try next year. Let's see if they can provide the same excellent content!
(written 2013-11-03, updated 2013-11-09)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z501 - Public Transport - Rail
  [154] Railway train service, Melksham station - (2004-12-17)
  [428] Swindon - Chippenham - Melksham - Trowbridge - Westbury train service - (2005-08-29)
  [434] Through public transport connection, Chippenham to Salisbury, to cease - (2005-09-02)
  [447] Tomorrow's meeting. - (2005-09-19)
  [486] Rail services under threat - Swindon, Melksham ... and Newquay and Bicester too - (2005-11-05)
  [488] Looking for railway groups and users - Swindon, Salisbury, Southampton - (2005-11-06)
  [521] Proof needed? Please just use common sense! - (2005-12-08)
  [524] Santa comes to Melksham - (2005-12-11)
  [527] Greater Western Franchise Awarded - (2005-12-13)
  [632] Moral dilemma - (2006-03-04)
  [634] Real chance to make a difference - (2006-03-05)
  [648] West Wilts Railway Users Group and trains to Lacock - (2006-03-16)
  [688] Are you free on Friday evening? - (2006-04-18)
  [697] For any North and West Wilts and Swindon Readers - (2006-04-23)
  [790] Shadow Transport Minister to visit Melksham - (2006-07-02)
  [803] Not shouting - (2006-07-16)
  [814] Melksham Railway Calendar 2007 - (2006-07-25)
  [877] Yes, but what do we do now?? - (2006-09-24)
  [952] Coming from London to Melksham by train for a course - (2006-11-28)
  [974] The last commuter train through Melksham - (2006-12-09)
  [976] Santa at the station - (2006-12-09)
  [1033] Empty at Easleigh, Missing at Melksham, Overflowing at Oldfield - (2007-01-14)
  [1044] Call for appropriate train services - Swindon, Bristol, Bath, West Wilts, Severn Beach etc - (2007-01-18)
  [1045] Bang! Train campaign hits home - (2007-01-19)
  [1063] Bradford-on-Avon - 150 years of passenger trains - (2007-02-03)
  [1069] Rail trouble forced me to buy hotel - (2007-02-07)
  [1076] Save the Train - an update - (2007-02-12)
  [1093] Wiltshire Train - can YOU come on 5th March? - (2007-02-25)
  [1097] Train and business balls all in the air! - (2007-03-02)
  [1139] Overcrowded trains around Bristol - (2007-04-08)
  [1228] Some progress on the train campaign - (2007-06-10)
  [1273] Melksham or Weymouth? Meal or day out? - (2007-07-23)
  [1274] Radio coverage for railway issues - (2007-07-23)
  [1291] Day trip to Weymouth - (2007-08-05)
  [1303] Heading Upstate New York - (2007-08-14)
  [1314] Business travel by train in the USA - (2007-08-22)
  [1358] Look forward with a new broom - Wiltshire Train Service - (2007-09-19)
  [1382] First Great Western - information for customers - (2007-10-07)
  [1424] Closer than you think - the next step - (2007-11-08)
  [1428] Travel Across Wiltshire - the game - (2007-11-11)
  [1452] Santa on the train to Melksham - (2007-12-01)
  [1530] Railway Acronyms and Abbreviations - (2008-02-03)
  [1558] Getting somewhere with the train service - (2008-02-28)
  [1567] Melksham - Swindon. Train v Bus v Car - (2008-03-07)
  [1616] Not daring to be an anorak - (2008-04-19)
  [1708] A Train Service Update for Melksham Party in the Park - (2008-07-13)
  [1729] Back from the future - (2008-07-30)
  [1757] Preserved railways - struggling to the future? - (2008-08-17)
  [1848] 30th November - Santa Trip from Melksham - (2008-10-19)
  [1858] Camera with night vision, youth with no vision - (2008-10-28)
  [1905] A Gold Star for First Great Western Customer Service - (2008-11-24)
  [1964] Why hasnt the fiasco been put right - (2008-12-29)
  [1965] How much does a train service actually cost - (2008-12-29)
  [1966] Background to the TransWilts Train Fiasco - (2008-12-29)
  [1999] How low can you sink? - (2009-01-17)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2026] Melksham Climate Friendly Group - (2009-02-05)
  [2042] Wiltshire Rail Service Update - (2009-02-15)
  [2057] Train and Coach fares from London (and airports) to Melksham - (2009-02-26)
  [2133] Bigger and better this year! - (2009-04-20)
  [2268] Westbury Bypass Refused - looking forward - (2009-07-04)
  [2318] For Lua Programmers AND for Town Planners - (2009-08-02)
  [2328] Melksham - no trains, no southbound buses through the town - (2009-08-08)
  [2372] Public Transport from (and to) Melksham on Sundays - (2009-08-23)
  [2391] Great Western Route Utilisation Strategy - Draft for Consultation - (2009-09-02)
  [2395] From Lymington by train - last of the slammers - (2009-09-05)
  [2438] Listening to The Minister - (2009-10-05)
  [2457] Railway Arithmetic - (2009-10-16)
  [2473] Exploring Old Railways - (2009-10-24)
  [2477] By train ... - (2009-10-25)
  [2486] Santa Special - Trowbridge and Melksham to Swindon - (2009-10-31)
  [2511] The story of the railway land at Melksham Station - (2009-11-24)
  [2513] Wiltshire Council purchases Melksham Station Land - (2009-11-26)
  [2522] Integrated public Transport - what could be done for Melksham - (2009-12-01)
  [2529] Santa Special, 2009 - (2009-12-06)
  [2533] Five guests, three groups, one car - (2009-12-11)
  [2556] Railway Station Survey - please complete today or tomorrow - (2009-12-30)
  [2557] Rail Campaign - response to core consultation - (2009-12-31)
  [2568] Forums for your Melksham and open source discussions - (2010-01-09)
  [2626] On Malachite Green - (2010-02-06)
  [2627] Saturdays out from Melksham - to Oxford, to Didcot or to Swindon - (2010-02-07)
  [2634] London to and from Melksham by public transport - (2010-02-13)
  [2658] Save the Train - a significant change in approach - (2010-03-03)
  [2662] Is Melksham public transport actually used? - (2010-03-05)
  [2664] Oliver Cromwell at Bristol Temple Meads - (2010-03-06)
  [2678] Reaching out to the community - a good case for support - (2010-03-15)
  [2696] Garlic bread without garlic - (2010-03-27)
  [2808] From home to Nurnberg - journey pictures - (2010-06-13)
  [2855] Train Services - Melksham to Bath and Bristol (and airport) - (2010-07-05)
  [2901] Ambassador or Anorak? - (2010-08-03)
  [2908] How Green is my train? - (2010-08-07)
  [2919] London to Calne, Corsham, Melksham, Bradford-on-Avon, Chippenham by public Transport - (2010-08-13)
  [2930] Walk - Tilehurst to Pangborne - (2010-08-21)
  [2931] Syncronise - software, trains, and buses. Please! - (2010-08-22)
  [2954] Railway meetings, trips and meetups this autumn - (2010-09-12)
  [2955] Melksham Railway Station - new information point - (2010-09-13)
  [2982] Travel, Transport and Tourism - A vision for Melksham, 2026 - (2010-10-03)
  [3006] Santa announcement, 5th December 2010, Melksham - (2010-10-20)
  [3017] Seventh day traveller on the six day railway - (2010-10-27)
  [3031] Get all your ducks in a row ... and they may turn into swans - (2010-11-06)
  [3033] Rail services back to Radstock? - (2010-11-07)
  [3079] TransWilts Rail News ... Melksham (Santa Special) Edition ... 5th December 2010 - (2010-12-04)
  [3080] Santa Special - rather more special than usual - December 2010 - (2010-12-07)
  [3111] TransWilts Link - Days out from Swindon to Weymouth? - (2010-12-28)
  [3113] Trowbridge and Melksham to Chippenham - more roadworks, even slower journey over the winter - (2010-12-30)
  [3114] Transwilts Link - both Wiltshire and beyond - (2010-12-30)
  [3119] TransWilts - some things to see and do - (2011-01-03)
  [3135] A time to be brave? We should ask for what is best for our area. - (2011-01-16)
  [3141] Wiltshire Rail services - a golden opportunity - (2011-01-21)
  [3161] TransWilts rail - what picture represents us - (2011-02-08)
  [3167] Can I take my dog by train? And other questions - (2011-02-12)
  [3171] Train and boat journey - the passenger accommodation - (2011-02-15)
  [3176] Comparing German, Dutch and British Railways - (2011-02-19)
  [3178] The cost of roadworks on the economy of our town - 1800 pounds per hour? - (2011-02-20)
  [3187] Past and Present - Melksham Station - (2011-02-27)
  [3198] TransWilts rail - coming together, wanted and needed - (2011-03-10)
  [3273] Wanted - a look to the future - (2011-05-02)
  [3274] Small scale improvement - big scale gain. And they CAN be done with local knowledge - (2011-05-02)
  [3318] Summer Sunday Trains - outings from Swindon, Chippenham, Melksham, Trowbridge and Westbury - (2011-06-05)
  [3328] Summer Sundays - days out by train from Swindon on the TransWilts - (2011-06-18)
  [3331] Comparing Alloa and Melksham - stations and services - (2011-06-23)
  [3336] Efficient travel - from Melsksham to Edinburgh by Sleeper Train - (2011-06-26)
  [3362] Swindon, Chippenham and Melksham to Weymouth - Sunday Train Service Starts - (2011-07-19)
  [3364] Dogs Legs on the Dogleg - (2011-07-20)
  [3370] Standing Challenge - (2011-07-26)
  [3371] From Wiltshire to Weymouth on Sundays - (2011-07-27)
  [3378] New product - ensuring that supply matches demand - (2011-08-03)
  [3392] What costs 8.20 from Melksham, or 22.30 via Chippenham? - (2011-08-14)
  [3403] Last chance this summer - Swindon and North Wiltshire to Weymouth by through train - (2011-08-22)
  [3408] Journey home by public transport for a Bank Holiday - (2011-08-27)
  [3410] A review of the Summer Sunday extra trains on the TransWilts line - (2011-08-29)
  [3434] Sundays - and over eating - (2011-09-11)
  [3452] Which or ATOC - who reads train fares right? - (2011-09-22)
  [3486] How important is public transport to people in the Melksham area? - (2011-10-19)
  [3487] Public transport - road and rail - (2011-10-19)
  [3493] West Wilts Rail User Group - Walk yesterday from Bradford-on-Avon to Trowbridge - (2011-10-23)
  [3501] Santa Claus - on the train from Melksham on 4th December 2011 - (2011-10-30)
  [3538] Santa Train - another successful trip - 4th December 2011 - (2011-12-04)
  [3550] Provide a useable train service, and people will use it! - (2011-12-11)
  [3564] I wish I was not a special case - (2011-12-29)
  [3565] What would an appropriate train service on the TransWilts line mean - (2011-12-31)
  [3579] Transport in Cambridgeshire - seen by an outside observer. What can Wiltshire learn? - (2012-01-15)
  [3601] Rail Travel - has it become more unreliable? - (2012-02-02)
  [3626] There is so much to see travelling by train - (2012-02-26)
  [3631] Getting around Dublin by public transport - some observations - (2012-03-01)
  [3642] Wiltshire Travel Times - Chippenham, Trowbridge, Salisbury and other places too - (2012-03-07)
  [3668] Kings Cross - new concourse - between Python in Cambridge and Objective C in London - (2012-03-22)
  [3671] Future train services in Wiltshire - please write in to support a better service - (2012-03-24)
  [3699] Bristol 50? Bristol 25? - (2012-04-17)
  [3728] The future needs for rail services to Melksham - change needed; current service an insult - (2012-05-11)
  [3736] Abstraction - (2012-05-19)
  [3761] Melksham - placed 2254 out of 2255. What can be done about it? - (2012-06-11)
  [3765] Christmas in June? Melksham hotel bookings and Santa train - (2012-06-15)
  [3784] Steam train calls at Melksham - Pictures - (2012-06-26)
  [3786] Improving Wiltshire Rail Offer - it WILL be happening - (2012-06-28)
  [3793] Excellent Rail News - what it really means - (2012-07-01)
  [3795] Like a bathroom company with no plumbers - (2012-07-04)
  [3802] What a difference a year makes - (2012-07-10)
  [3804] Scenes from commuting by train - (2012-07-14)
  [3815] The Melksham News - July 2012 - Part 2, TransWilts Rail, Wilts and Berks Canal - (2012-07-23)
  [3826] TransWilts trains - what the next franchise period will bring - (2012-08-04)
  [3860] Melksham to Steam in Swindon, by train - great day out - (2012-09-16)
  [3872] Trains across Wiltshire - an update on the TransWilts - (2012-09-28)
  [3873] Henbury loop, Bristol - a freight railway line with passenger potential? - (2012-09-29)
  [3879] Mixed mode travel - Information systems - (2012-10-03)
  [3881] Wiltshire Public Transport User Group co-ordination - (2012-10-05)
  [3882] Community Transport - Pewsey, Taunton, and the whole picture too - (2012-10-06)
  [3890] Here comes Santa - on the train from Melksham to Swindon on 2nd December 2012 - (2012-10-13)
  [3893] Public Transport across Wiltshire - a new map - (2012-10-13)
  [3899] Father Christmas to be on train in Melksham - (2012-10-19)
  [3904] Want to help us improve transport in Wiltshire? Here is how! - (2012-10-26)
  [3923] 35 minutes is only a slight delay on our railway service - (2012-11-15)
  [3937] Agenda for Wiltshire Link Travel groups meeting, Saturday 1st December 2012 - (2012-11-27)
  [3938] A long overdue meeting - a steeping stone towards coordinate transport user inputs - (2012-12-02)
  [3942] Santa Trip - Melksham Railway Development Group, 2012 - (2012-12-03)
  [3986] Rail services in Wiltshire - up in the air? We need to say what is best required. - (2013-01-20)
  [3993] Two trains a day ... how many fares to London? Guess! - (2013-02-04)
  [3994] On board Eurostar - a running commentary - (2013-02-04)
  [3995] Onward from Brussels - (2013-02-04)
  [4022] A request for all of Melksham transport groups to work integrated - (2013-03-01)
  [4040] Report on the last year - Melksham Railway Developement Group for Melksham Without Parish Council - (2013-03-11)
  [4080] Fancy a day at the seaside? Weymouth from Melksham - (2013-05-06)
  [4104] Weymouth vis the TransWilts - the day out today - (2013-05-27)
  [4105] Our day trip by train from Swindon, Chippenham and Melksham to Weymouth - (2013-05-28)
  [4110] TransWilts meeting ... - (2013-06-07)
  [4113] Wiltshire and Melksham Transport - what is going on? - (2013-06-09)
  [4131] West Coast (of Wales) - railway and stations in pictures - (2013-07-04)
  [4142] Passenger survey at Chippenham - report and pictures - (2013-07-24)
  [4146] A few more trains means a LOT more passengers. Why? - (2013-07-30)
  [4148] Special General Meeting, Adoption of Constitution for TransWilts Community Rail Partnership - (2013-08-01)
  [4150] Melksham Regular Public Transport Map - as at August 2013 - (2013-08-09)
  [4154] August Bank Holiday - day out from Melksham to London or Weymouth - (2013-08-20)
  [4159] People WILL walk to the station in Melksham, but they need a path and trains - (2013-08-25)
  [4160] Bank Holiday Monday - pictures of a great train trip to Weymouth - (2013-08-27)
  [4163] TransWilts Community Rail Partnership - formally constituted - (2013-09-01)
  [4173] Train and Rail Travel - who runs it and where do I ask questions? - (2013-09-13)
  [4176] International and off island travel from Melksham - (2013-09-16)
  [4185] TransWilts Trains - running a successful campaign talk - (2013-10-05)
  [4190] A radical proposal - a cheap and effective way to provide home to city commuter transport - (2013-10-11)
  [4191] Getting people to and from Melksham Station - not 20 but 700 times a day - (2013-10-12)
  [4194] TransWilts Link - meeting notes from 19th October - (2013-10-20)
  [4195] Booking for Santa, Melksham Railway Development Group, 8th December 2013 - (2013-10-21)
  [4196] Official - Trowbridge and Melksham to London train improvements - (2013-10-22)
  [4199] Draft Westbury - Melksham - Swindon train times, from December 2014 - (2013-10-24)
  [4216] Los Angeles - post modern transport system - (2013-11-27)
  [4217] New train service - launch plans and timetable links - (2013-12-03)
  [4218] A THANK YOU to those who have brought the new train service to fruition - (2013-12-06)
  [4219] TransWilts train services - up from 2 to 8 per day - (2013-12-09)
  [4224] TransWilts - first day pictures - (2013-12-18)
  [4226] Saturday train to Swindon - two weeks in - (2013-12-21)
  [4238] A Question series posed to Melksham Tourist information - (2014-01-19)
  [4250] Lacock Halt - former TransWilts Station - (2014-03-23)
  [4251] Broughton Gifford Halt, TransWilts Railway Line - (2014-03-24)
  [4252] Staveton Halt, former station between Trowbridge and Melksham - (2014-03-25)
  [4253] Easter Weeks - Melksham to Weymouth - (2014-04-02)
  [4256] Train fare look expensive? There may be a cheaper option - (2014-04-02)
  [4263] Chippenham - Melksham - Trowbridge, public transport over Easter (2014) - (2014-04-12)
  [4267] How effective is our publicity? - (2014-04-26)
  [4268] Metrics - historic and current TransWilts train use - (2014-04-27)
  [4269] Survey - Journeys - (2014-04-28)
  [4276] Swindon to Weymouth - by train, the traditional way - 2014 - (2014-05-12)
  [4289] It may be cheaper to buy in bulk - (2014-07-15)
  [4306] Four time target - good news. Four time prediction - poor forecasting. - (2014-09-26)
  [4312] Officially overcrowded in the first year - (2014-11-15)
  [4342] My first official measure - Passenger Entrys and Exits - revisited 9 years later - (2014-12-05)
  [4352] A long day on the trains, but a rewarding one - (2014-12-14)
  [4353] Celebration pictures, year 1 - (2014-12-15)
  [4365] The changing face of Christmas - (2014-12-26)
  [4367] A year of rail memories! - (2014-12-27)
  [4378] What FGW passengers want to talk about / and PHP programming to find out - (2015-01-01)
  [4397] TransWilts / Press and Publicity report for AGM / 30th January 2015 - (2015-01-17)
  [4425] A Welsh valley - what the transport looks like in 2015 - (2015-02-14)
  [4464] Catching up on a week all in a single post (?) - (2015-03-21)
  [4467] Neighbourhood Plan - travel and transport thoughts - (2015-03-29)
  [4471] Leopardstown to Rosslare by train - (2015-04-23)
  [4473] Fishguard to Melksham - third part of Dublin journey - (2015-04-25)
  [4475] New car park at Melksham Station - ideal for commuters from Seend, Hilperton, Yarnbrook and Holt - (2015-04-26)
  [4478] Home in Melksham to Gatwick Airport - easy by public transport - (2015-04-29)
  [4486] Newark to New York - the PATH suburban railway - (2015-05-05)
  [4495] Swindon to Westbury train services - Saturdays from 23rd May 2015 - (2015-05-17)
  [4496] Sunday train times - 17th May to 6th September 2015 - (2015-05-17)
  [4511] The Royal Albert Bridge as you do not normally see it - (2015-07-12)
  [4512] The Weymouth Wizard - Saturdays in August from Wiltshire - (2015-07-31)
  [4515] Why has the hourly Chippenham to Trowbridge train been withdrawn? - (2015-09-24)
  [4539] TransWilts public transport corridor - (2015-10-15)
  [4578] Rail electrification - far, far too optimistic so over budget and late - (2015-11-20)
  [4596] Call for help counting passengers - TransWilts, 12th to 14th December - (2015-12-10)
  [4598] 21 places to get your train and bus timetables for TransWilts - (2015-12-19)
  [4612] TransWilts - robust these days - no longer the first service to be cancelled - (2016-01-03)
  [4623] Rambling from Westbury - (2016-01-16)
  [4636] Rail user groups worried about what is happening on the buses - (2016-01-31)
  [4640] Who was Doctor Beeching and what was his axe? - (2016-02-06)
  [4665] Chippenham to Salisbury by public transport - what we have and what we could have - (2016-03-26)
  [4677] Swindon, Chippenham and Melksham - day trips by train to Weymouth start for 2016 - (2016-05-18)
  [4684] Melksham Station - as at May 2016 - Part 1 - (2016-05-28)
  [4685] Melksham Station - as at May 2016 - Part 2 - (2016-05-29)
  [4686] Melksham Station - as at May 2016 - Part 3 - (2016-05-29)
  [4687] Melksham Station - as at May 2016 - Part 4 - (2016-05-30)
  [4688] Melksham Station - as at May 2016 - Part 5 (services and prices) - (2016-05-30)
  [4695] Melksham Rail Development Group becoming Melksham Rail Users Group - (2016-06-21)
  [4699] Melksham Rail Development Group - a celebration of 20 years - (2016-06-25)
  [4706] Melksham trial train service is to be made permanent - (2016-10-02)
  [4726] TransWilts Partner Update for Melksham Area Board - (2016-11-07)
  [4727] Learning from travelling further afield - (2016-11-09)
  [4760] Rotary Talk, 25/7/2017 - (2017-07-25)
  [4764] Some thoughts on the closure proposal for Breich station - (2017-10-11)
  [4765] Breich Station - current pictures, and future options - (2017-10-11)
  [4770] GW franchise - my response - (2018-02-20)

M400 - Well House Manor - The Hospitality Business
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)
  [884] Drive time - (2006-10-02)
  [922] Staying at your own hotel - (2006-11-12)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [1002] Meet the neighbours - (2006-12-20)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1108] Express service - (2007-03-14)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1180] Conjugation - (2007-05-08)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1877] Guests doing a bunk? - (2008-11-09)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2303] Turning potential customers away - (2009-07-24)
  [2593] Food and drink launch - (2010-01-21)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2936] The service that customers should receive - (2010-08-27)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3909] Every Customer Counts - (2012-11-01)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [4051] On reading a new hotel review - (2013-03-24)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4521] Should we get an AA or Visit Wiltshire hotel assessment? - (2015-10-09)
  [4543] Saturday morning at Well House Manor - (2015-10-17)
  [4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)
  [4613] Our best hotel customers help us ... to help them ... be our best customers. - (2016-01-04)


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A weekend away - Four in a Bed returns to Happy Donkey Hill
Some other Articles
Writing the perfect program in Tcl?
Regular Expression Substitution - Tcl
With the Shpigs and Donkeys
A weekend away - Four in a Bed returns to Happy Donkey Hill
Excellent Railfuture conference, but some setup lessons
Looking to the future at Melksham Station
Endorsed Perl, Python and PHP training - Tcl, Lua, Ruby and C too!
New trains for 2014 - Swindon to Westbury. Meetings Melksham, Swindon, Trowbridge, Chippenham and Westbury
Python and Tcl courses, November, UK (Melksham) ... just a few places left
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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