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Comparing four VERY different places to stay

Water Feature, Well House ManorOn Monday through Thursday this week, the "Four in a Bed" TV show on Channel 4 has visited Knock Castle in Crieff, Perthshire, Barton House in Blackpool, Well House Manor in Melksham, Wiltshire and Applewood Glamping in the Worcestershire Countryside.

We're the third of those - Well House Manor - and we will be shown on Wednesday night, with the other three sets of owners visiting us. Tonight - Friday, 11th January - is the "reveal" show (5 p.m.), where all the owners come together, read their reviews with a chance to ask questions about what their visitors said, and find out how much they've been paid (it's up to the visitors). A plaque is awarded to the establishment that's paid the highest percentage of its asking price. Until the show is over (17:30 tonight), I can't tell you who won, and how the maths and strategy worked out.

One of the great beauties of the show for us - as accommodation providers - has been the opportunity we've had to visit three other places, selected by Channel 4 and Studio Lambert, that have made us take a deep look at our product and to take a careful look at three other products in the same industry that we would not normally have selected. Personally, in my work as a trainer I stay away in about a dozen different hotels each year so I get a really good chance to compare our place to others, and to learn from them in both a positive and negative way ([example]). However, I don't think I would have selected any of the places that we were teamed up with as a business stop even if I'd been in their area.

Knock Castle ... would simply have been out of my price bracket. When I'm training away from home, I charge travel and accommodation expenses to my customers, and I won't pass on luxury hotel prices.

Barton House ... would have lost me at the top of their web site - "where we cater exclusively for adult couples". Looks lovely, but I'm a lone businessman and they wouldn't have accepted a booking

Applewood Glamping ... would be the sort of thing I would have selected for a few days as a holiday; I would have been concerned for an "overnight" as to whether I could arrive after dark, and whether I could be washed, dressed and cleared out in time for an 08:30 arrival on customer site to give a course.

So it was absolutely fascinating to see places that are somewhat different, and to get strong and robust feedback from the other end of the business. Although it's supposed to be a competition, there really isn't competition between the four sets of us (or at least there shouldn't be). We're all to some extent in niche and different markets, and the chance of my guests at Well House Manor this morning wanting to have stayed instead in a mock Spa in Scotland, an orchard in Worcestershire, or with their partner in Blackpool is zero. And on the other hand, anyone who stayed with Jo in Blackpool last night is hardly likely to have made a choice between her and Well House Manor ...

(written 2013-01-11, updated 2013-01-12)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G600 - Well House Consultants - Well House Manor
  [4715] Well House Manor - Still five out of five! - (2016-10-30)
  [4101] POETS day at Well House Manor - (2013-05-24)
  [3814] Returning guests - a sign of a good product. Cream teas and hotel rooms. - (2012-07-22)
  [3800] Fancy a weekend away? Try Well House Manor in Melksham, Wiltshire - (2012-07-09)
  [3702] Digital Champions think that Well House Manor is a champion venue! - (2012-04-20)
  [3549] Well House Manor - perhaps the best hotel rooms in Melksham - (2011-12-10)
  [3405] Where do businessmen stay in Melksham? - (2011-08-25)
  [2962] Well House Manor - the history of the hotel - (2010-09-20)
  [2565] Bright day, snowy day - (2010-01-06)
  [1706] The Story of Well House Manor - (2008-07-12)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1388] Well House Manor - a year on - (2007-10-12)
  [1332] Melksham Hotel - Five Star Kitchen! - (2007-09-04)
  [1211] A lot has happened in a year - (2007-05-31)
  [1072] Well House Manor in the Snow - (2007-02-09)
  [1059] Three sets of twins - (2007-01-31)
  [963] George Hotel and Well House Manor, Melksham - (2006-12-04)
  [933] Course Joining package - updated - (2006-11-20)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [891] Well House Manor Hotel, Melksham, Wiltshire - (2006-10-10)
  [884] Drive time - (2006-10-02)
  [667] Well House Manor goes ahead - (2006-04-03)
  [643] If it's Sunday, it must be Bedwyn - (2006-03-12)
  [617] Easy, Free, Reliable internet access - (2006-02-22)
  [615] Looking for leading not bleeding edge - (2006-02-21)
  [598] Should we cruise around the world? - (2006-02-09)
  [594] Twice is a co-incidence and three times is a pattern - (2006-02-07)
  [582] DWIM and AWWO - (2006-01-30)
  [575] Eating for the single business traveller - (2006-01-24)
  [571] Well House Manor - (2006-01-21)
  [558] Converting between acres and hectares - (2006-01-08)
  [555] Hotel novelties - (2006-01-05)
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [525] Vision AND venture - (2005-12-12)

M401 - Well House Manor - Seeing how others do it
  [4443] Seventh stay away this year - and it's still only February! - (2015-02-25)
  [4373] A long and disappointing evening - (2014-12-30)
  [4348] Taking my life in my hands in Swansea - (2014-12-11)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4255] Making a personal gain from a more expensive business hotel stay - (2014-04-02)
  [4245] It always happens to me when I'm in Borehamwood! - (2014-03-06)
  [4177] Setting and publishing your hours to suit your customer base - (2013-09-18)
  [4109] What might you find at a tiny bed and breakfast? - (2013-06-03)
  [4093] More things to make sure that we do NOT do ... - (2013-05-18)
  [4091] A reminder of why we opened Well House Manor for our customers - (2013-05-17)
  [4081] Pushing down the advertised price, pushing up the total price charged. - (2013-05-08)
  [4058] The highs and lows of customer service - Cheltenham - (2013-04-03)
  [3975] Being an amateur hotel inspector helps me run a professional hotel - (2013-01-14)
  [3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
  [3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)
  [3794] Should hotel staff sit on the toilet in the customer bedrooms? - (2012-07-02)
  [3776] Some traps it's so easy to fall into in designing your web site - (2012-06-23)
  [3754] Eyes Wide Open - (2012-06-06)
  [3368] Well House Manor hotel, Melksham - recommended to you by our customers - (2011-07-23)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3054] Longhope Hotel - (2010-11-16)
  [2911] Feeding the Grockles - (2010-08-09)
  [2885] Twenty Questions - (2010-07-24)
  [2502] Monday night, Tuesday night - (2009-11-13)
  [2441] Not your cup of tea? - (2009-10-08)
  [2413] Sanity checking the price, and selling up to increase income - (2009-09-21)
  [2311] Floor to ceiling - (2009-07-30)
  [2308] A new place in pictures - (2009-07-28)
  [2127] Call in the professionals! - (2009-04-12)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [1915] Quietly putting prices up - (2008-12-02)
  [1758] Lindors Hotel, near St. Briavels, Wye Valley - (2008-08-18)
  [1672] The Composting Cone Challenge - (2008-06-10)
  [1597] Comparing hotels - as a guest and from the proprietors view - (2008-04-01)
  [1547] New bathing idea for hotels from Hotelympia - (2008-02-20)
  [1525] Just one thing let the service down - but that is my memory - (2008-01-31)
  [1458] The wrong way to put up prices - (2007-12-05)
  [1454] From Sunday to Monday, from Melksham to the Balkans - (2007-12-03)
  [1413] The little gestures that can really count - (2007-10-27)
  [1406] Away or home - which do I prefer? - (2007-10-25)
  [1374] Maidenhead Coffee Challenge - (2007-10-02)
  [1356] Crystal Ball - How long do I need to be online? - (2007-09-18)
  [1354] Match the Bedroom to the Hotel - (2007-09-17)
  [1347] Wireless Internet Access at hotels - an update and some pitfalls - (2007-09-12)
  [1333] Kasteel Elsloo - Michelin rated hotel. - (2007-09-05)
  [1301] Plastic or China - (2007-08-12)
  [1287] Work and play at Well House Manor - Football and Shell Shortcuts - (2007-08-02)
  [1205] Arrival and Departure experiences - another hotel - (2007-05-26)
  [1091] The Psyche is all wrong. - (2007-02-24)
  [1026] The Wheatsheaf 2, The Bell 0 - (2007-01-09)
  [1011] Well House Manor and Beechfield House, Hotels, Melksham - (2006-12-29)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [736] New Tape Librarian - (2006-05-28)
  [714] Room for Octopuses - (2006-05-08)
  [699] Extremes costs of getting on line - (2006-04-25)
  [693] The on line booking experience - (2006-04-21)
  [619] If its Sunday, it must be the Norland - (2006-02-23)
  [514] Crazy Day-sies - (2005-12-02)
  [17] Differing tastes - (2004-08-17)

M444 - Well House Manor - Four in a Bed
  [4474] Effect on external factors on traffic to our web sites - an update - (2015-04-26)
  [4468] Four in a Bed - most popular answers - (2015-03-31)
  [4241] Four in a Bed - the story continues - (2014-01-27)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4204] With the Shpigs and Donkeys - (2013-11-10)
  [4156] A further chance to see Melksham on TV - (2013-08-22)
  [4147] A hidden hotel gem in Melksham - (2013-07-31)
  [4138] Should a hotel accept guests who book for just one night? - (2013-07-11)
  [4112] Really good friends - four in a bed! - (2013-06-09)
  [3984] 20 minutes in to our 15 minutes of fame - (2013-01-20)
  [3977] A variety of continental breakfasts - (2013-01-16)
  [3973] Well House Manor on Four in a Bed - the ongoing story - (2013-01-12)
  [3972] Four in a Bed - comment on results - (2013-01-11)
  [3971] The Experience - (2013-01-11)
  [3968] Expecting nothing, but prepared for anything - (2013-01-05)
  [3965] Well House Manor, Melksham - on national TV next week - (2012-12-30)
  [3962] Melksham welcomes visitors - new blue plaque trail and more - (2012-12-27)
  [3948] Quiet little town? Advanced Technology Centre? - (2012-12-08)
  [3933] Behind Melksham Spa - Mood Mist over wet fields. - (2012-11-23)
  [3924] The bedrooms at Well House Manor - (2012-11-16)
  [3864] Guest Guide for Well House Manor and Melksham - (2012-09-18)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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