Melksham Chamber of Commerce and Industry
Lisa and Graham served on the executive committee of the Chamber of Commerce from 2000 to 2017

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Melksham Chamber of Commerce - looking to our future shape. Pivotal meeting next Tuesday

Melksham Chamber of Commerce and Industry is an institution that dates back many years - I posted a constitution that was some 20 years old a while back, and commented that most of it remains relevant today.

Towards the end of the 20th Century, Chambers of Commerce in Wessex clubbed together to form the "Wessex Association of Chambers of Commerce". The cost to each Chamber of having its own secretary, office, photocopier, telephone line ... was significant, and the work for a secretary part-time. And yet members wanted to be able to contact The Chamber at any time during the working day. Thus was born The Association - initially six chambers, where a single office, shared phone lines and equipment, and full time staffing shared between the Chambers proved to be a good model - in fact, so good that the association has expanded and now comprises nearly 20 chambers and similar local business organisations.

A central association has other advantages too. It gives a larger, single voice in talking to government at a regional (now Wiltshire) and national level. It provides an ability in this more mobile age for members with interests in multiple towns to join a single organisation. And it allows all sorts of other ancilliary services to be shared between the Chambers. It also provides a link between the Chambers where we can share experiences in a common forum rather than having to develop and maintain ad-hoc relationships with each neighbouring town.

When Well House Consultants joined the Melksham Chamber of Commerce, which must be coming up to six or seven years ago now, the Wessex Chambers was running very well established under the guidance of Mike Williams, and Ann Marie Escott had been doing a Sterling job as the secretary for Melksham for a number of years. The Web and email were a quirky newfangled gimmick when we joined, and Texts, SMS, Twitter and Facebook were unheard of. Everyone posted things, used fixed landlines to contact people, and kept diaries in books in a central place in the office. Urgent messages were printed and then fed through the fax machine. Alas - times change, and the systems that were rightly in place and the best use of resources in 2005 look sadly inefficient and outdated in 2012, and adding an extra layer of sticky plaster to include the next technology probably isn't the best way forward. As an interim measure, such an approach was necessary and right, but over the years it has lead to the cost of providing services at the Wessex Association rocketing, and those may be services that we don't want. It may shock readers to learn that only a tiny fraction of subscriptions paid by Melksham Businesses to the Chambers of Commerce has actually been spent in Melksham - most has gone on the servicing of the Chamber by the Association, and even then subsidy has had to be raised from other sources as fees haven't risen as fast as costs such as staffing and postal charges, the extra "sticky plaster" layers have had to be bought, and membership has fallen - due both to the tighter times of the recession and to the fact that Chamber Membership is no longer something that businesses autometically feel that they need.

Mike retired at the very start of 2012, and that provided an excellent opportunity for modernisation; the sticky plaster approach was right to a certain point, but only so far and fortuitously that point came at the changeover to the new CEO. We've seen big changes in the last few months at the Wessex Association. Ann Marie took the brave decision to make a career change - something she had been considering for a while, but on which she had held back out of loyalty to the old team [[Footnote - I saw Ann Marie in town last Friday - looking so fit and healthy I hardly recognised her, and she was her old self bubbling with joy at her new work role]].

The big changes at the Wessex Association are bound to have a knock-on effect at the individual member associations, and we're taking the opportunity at the Melksham chamber to look forward to the future too. Rob Perks - the CEO at Wessex - has made a couple of suggestions as to how we can go forward in our relationship with the association, and we're taking the opportunity to both consider these, and discuss within the Chamber where our role is for the next ten years, thus where our administration and financing should be going too. We've also discussed this with some other chambers, so that we can all learn from each other's experiences and research, to come up with the very best route forward.

The aims and objectives of the 20 year old constitution are still relevant. But how they're applied needs to be radically different if the Chamber is still to be around and helping the town and its businesses reach those aims in another 20 years.




The case, and options, for Melksham Chamber will be discussed at the next meeting - that's on Tuesday, 26th June at Well House Manor, starting at 18:30.

The meeting is an open one - ALL are welcome - you do NOT have to be a member.

I would appreciate an email if you intend to come (graham@melkshamchamber.org.uk will reach me) so that we have a rough idea of numbers.

See http://melksh.am/chamber for our website and http://www.wessexchambers.org.uk/ for the web site of the Wessex Association.
(written 2012-06-19, updated 2012-06-23)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z402 - Melksham Chamber of Commerce and Industry
  [717] A customer service company - (2006-05-11)
  [1223] Asda opening large new store in Melksham - (2007-06-08)
  [1250] Business speed networking - a place tonight! - (2007-06-28)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1432] Wiltshire County Council - Budget Consultation - (2007-11-15)
  [1476] Shopping for Christmas and looking forward - (2007-12-17)
  [1504] Flooding by Asda-s proposed new supermarket - (2008-01-12)
  [1507] Comments on proposed Asda Superstore for Melksham - (2008-01-14)
  [1633] Changing a screen saver from a web page (PHP, Perl, OSX) - (2008-05-06)
  [1642] Summer! - (2008-05-15)
  [1748] Hotel room prices - Melksham, Wiltshire - (2008-08-11)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1880] Melksham Chamber of Commerce, or the FSB - (2008-11-12)
  [1881] Wiltshire Council says - part 1 - (2008-11-13)
  [1892] Melksham Chamber of Commerce and Industry - (2008-11-17)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [1934] Lidl opens in Melksham - (2008-12-11)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [1987] One Cheer for Local Democracy - Asda in Melksham - (2009-01-11)
  [2043] Confidence, Customer Service and Tourism in Melksham - (2009-02-15)
  [2095] Blue Ridge and Melksham Chambers of Commerce - (2009-03-21)
  [2111] Business Networking for Melksham - 23rd April - (2009-04-01)
  [2119] Make your business a DESTINATION business - (2009-04-05)
  [2181] You cannot please all of the people all of the time - (2009-05-14)
  [2194] Melksham Business Map - Chamber of Commerce, Tourist Information and Town Council - (2009-05-21)
  [2220] Melksham Traders - where do we go? - (2009-06-05)
  [2260] Important - the future of Melksham / Chamber of Commerce - (2009-06-28)
  [2288] Wiltshire Community Area Partnerships - (2009-07-15)
  [2289] pre-Inaugural briefing - Melksham Community Area Partnership - (2009-07-15)
  [2328] Melksham - no trains, no southbound buses through the town - (2009-08-08)
  [2437] Wiltshire Unitary News - Chamber of Commerce Intelligence - (2009-10-04)
  [2459] New Web Site for Melksham Chamber of Commerce - (2009-10-18)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2487] Melksham Forum - (2009-11-01)
  [2495] Planning the future of Wiltshire - (2009-11-07)
  [2508] Community Area Partnership - inaugural AGM - (2009-11-20)
  [2514] The road show has been - where now? - (2009-11-27)
  [2521] Melksham Market - Tuesdays, 09:00 to 14:00 - (2009-12-01)
  [2531] Melksham - new Tuesday Market - (2009-12-09)
  [2540] Rock and hard place .. and the relaxing right one won - (2009-12-18)
  [2544] Vision for Wiltshire - (2009-12-20)
  [2546] How well do you know Melksham - a quiz for Christmas - (2009-12-21)
  [2568] Forums for your Melksham and open source discussions - (2010-01-09)
  [2594] Melksham Area - your community view is sought - (2010-01-23)
  [2640] How is your tax pound spent? - (2010-02-18)
  [2666] Random thoughts on Melksham Town Planning and development - (2010-03-08)
  [2683] Car Parking in Melksham - (2010-03-18)
  [2725] How do our tactics help us meet the strategy, for the greater good? - (2010-04-16)
  [2770] Melksham Chamber of Commerce - Presidents report to AGM - (2010-05-19)
  [2779] The history and future of Melksham Chamber of Commerce - (2010-05-25)
  [2782] Tell the Melksham Chamber or you only have yourself to blame - (2010-05-26)
  [2827] Melksham - a gem in Wiltshire - (2010-06-26)
  [2837] Lorry Parking in Melksham - (2010-06-29)
  [2853] Transport in Wessex - today and into the future - (2010-07-04)
  [2867] Cycling in Melksham, and looking forward - (2010-07-11)
  [2872] Moved - Melksham Lorry Park - (2010-07-15)
  [2883] Melksham Oak - photos of the new community school - (2010-07-22)
  [2891] Wiltshire Council ask how they can help businesses - (2010-07-27)
  [2932] Getting into and out of Wiltshire towns .. a.k.a. Car Parking? - (2010-08-23)
  [2957] Welcome to Countrywides new Melksham store - (2010-09-15)
  [2959] A Melksham news roundup - (2010-09-18)
  [2982] Travel, Transport and Tourism - A vision for Melksham, 2026 - (2010-10-03)
  [2995] A river in Melksham is not just for boaters. - (2010-10-11)
  [3088] Melksham - two many councils? - (2010-12-16)
  [3113] Trowbridge and Melksham to Chippenham - more roadworks, even slower journey over the winter - (2010-12-30)
  [3117] Opportunities for Melksham - new businesses in the town - (2011-01-01)
  [3141] Wiltshire Rail services - a golden opportunity - (2011-01-21)
  [3162] Keep your business customer-friendly! - (2011-02-09)
  [3172] On consultations, car parking, and Melksham town centre - (2011-02-17)
  [3173] What is the Melksham Chamber of Commerce? - (2011-02-18)
  [3188] What proportion of the British Workforce still works a Monday to Friday, 9 to 5, week? - (2011-03-01)
  [3193] Melksham Campus - what, why, questions, concerns and how you can input - (2011-03-04)
  [3214] Melksham Campus - any last minute inputs from Melksham businesses? - (2011-03-26)
  [3217] Vandalism and riot from the minority - the effect - (2011-03-28)
  [3246] Melksham - the way forward. 26th April, Well House Manor - (2011-04-13)
  [3249] Events - Spring and Early Summer 2011 in Melksham - (2011-04-17)
  [3272] Melksham Car Parking - current charges and limits - (2011-05-01)
  [3275] Melksham Chamber of Commerce - grows to appoint new Press Officer. Welcome. Sam - (2011-05-02)
  [3279] Letter to The Editor - (2011-05-06)
  [3299] Presidents Report to Melksham Chamber of Commerce, 24.5.2011 - (2011-05-24)
  [3307] Melksham Community Radio launches - (2011-05-28)
  [3325] The Olympic Torch, and Melksham House - (2011-06-14)
  [3334] A lesson from the sporran market? - (2011-06-25)
  [3340] Summer Sunday Timetable - TransWilts Trains - (2011-06-30)
  [3343] Summer Sunday Train Service Starts - Swindon Chippenham and Melksham to Weymouth - (2011-07-03)
  [3380] Melksham Jelly - An Occasional Office for Home Workers - (2011-08-06)
  [3383] Are people who walk into Melksham being asked to subsidise parking? - (2011-08-09)
  [3420] Making best use of the new enthusiasm for Melksham - (2011-09-05)
  [3423] 1 + 1 + 1 + 1 = 12? - (2011-09-07)
  [3427] What is on the Melksham Agenda? - (2011-09-09)
  [3438] Melksham to become a part of Trowbridge? - (2011-09-13)
  [3470] Currently pictured in Melksham - (2011-10-09)
  [3475] Havant - Shop Frontages. - (2011-10-12)
  [3481] Some thoughts in answer to some Melksham Campus questions - (2011-10-14)
  [3492] Upcoming events in and about Melksham - more dates for your diary - (2011-10-22)
  [3495] Looking forward - Chamber of Commerce has 2012 and beyond on the agenda - (2011-10-26)
  [3496] Melksham - Business to Business Speed Networking - build ahead for 2012 - (2011-10-26)
  [3527] Melksham - changing times, an opportunity for the future - (2011-11-23)
  [3560] Melksham, Month by month through 2011 - (2011-12-23)
  [3598] Melksham Civic Awards - report and pictures - (2012-01-29)
  [3627] Meeting Report - Tuesday 21st Feb - to Melksham Chamber of Commerce from Shadow Community Operations Board - (2012-02-27)
  [3663] Changing shops and organisations - Melksham, the last and next five years - (2012-03-21)
  [3672] Melksham Train Service - please support the TransWilts case for regular trains - (2012-03-25)
  [3677] Some advise for guest speakers at meetings - (2012-03-31)
  [3682] Melksham Business Newsreel - (2012-04-03)
  [3693] Wiltshire Business Support Service - (2012-04-11)
  [3696] Melksham government and business organisations - (2012-04-14)
  [3697] Events in Melksham - read all about them, and tell us about yours - (2012-04-15)
  [3700] Why do people use chains rather than independent traders? - (2012-04-18)
  [3706] An exciting Chamber of Commerce AGM - sound like an Oxymoron? - (2012-04-25)
  [3710] Encouraging business in Melksham and its neighbourhood - keep business local?? - (2012-04-27)
  [3714] Just 12 winners? Or 371 or more? Town Centres. - (2012-04-30)
  [3732] Ten more visitors to your premises every day? - (2012-05-14)
  [3739] Go green - business seminar in Melksham - (2012-05-21)
  [3748] Not everyone has a computer - 9 more ways to learn about the Melksham Campus - (2012-06-03)
  [3751] Public transport for international arrivals into Melksham - (2012-06-04)
  [3752] Melksham Visitors Map - Bus routes and train lines to and from the town - (2012-06-04)
  [3767] How well do you know Melksham? - (2012-06-17)
  [3787] Melksham Pride - the Chamber of Commerce, and the future - (2012-06-29)
  [3812] The Melksham News - July 2012 - Part 1, Campus and Chamber of Commerce - (2012-07-22)
  [3818] Making things happen - litter and ASB and lost dogs in Melksham - (2012-07-25)
  [3850] Bus times - Chippenham Station to Melksham, with London connections - (2012-08-25)
  [3867] The difficult interface between the business, council and voluntary sectors - (2012-09-19)
  [3880] Chamber of Commerce - looking forward in Melksham and in Wessex - (2012-10-04)
  [3889] Melksham Chamber of Commerce - whence in 2013 and beyond? - (2012-10-12)
  [3948] Quiet little town? Advanced Technology Centre? - (2012-12-08)
  [3987] Melksham Chamber of Commerce - join us in our future - (2013-01-21)
  [4002] Images of Melksham you havent seen before - (2013-02-13)
  [4014] Costa Coffee in Melksham - is it a good idea? - (2013-02-22)
  [4041] Report on the last year - Melksham Chamber of Commerce and Industry for Melksham Without Parish Council - (2013-03-11)
  [4046] Over a hundred welcoming businesses - Melksham Town Centre - (2013-03-17)
  [4097] Melksham Chamber of Commerce - Report for AGM, 21st May 2013 - (2013-05-21)
  [4103] Questions from children about Melksham Campus - (2013-05-26)
  [4151] Tell me a bit about Melksham - (2013-08-10)
  [4164] Melksham Market - every Tuesday - (2013-09-03)
  [4170] Herman Miller coming to Melksham - the Chamber of Commerce is briefed - (2013-09-10)
  [4278] Future Swindon - Westbury train services. At current level into the future? - (2014-05-25)
  [4399] The Campus in Melksham - name, logo, and livery choice - (2015-01-18)
  [4672] Annual review of Melksham Matters for Chamber of Commerce AGM - (2016-05-15)
  [4738] Melksham Chamber of Commerce - my final Presidents report - (2017-05-10)


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