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Sunday - no longer a day of rest

Well ... yesterday was one of the busiest days I can recall, and it was a Sunday. We've moved a very long way from the UK (and our business) being Monday to Friday, 9 to 5.

There are - normally - a couple of compromises to it being a "weekend" day on Sunday - such as breakfast starting at 08:00 rather than 07:00. Except that - this weekend - there was an event at the Wiltshire School of Gymnastics, to which we are the closest hotel, and judges staying with us wanted a 07:30 breakfast. No problem - as long as we know the previous evening (and we did).

Our "classic" training courses - such as PHP Programming - start on Mondays, and are designed for delegates with some prior programming knowledge. But sometimes we have a delegate who hasn't programmed before, and requires a gentle introduction, covering the basic principles of programming such as sequential operation, BODMAS, variables, conditionals and loops. And for such delegates, we'll run an extra day in front of the main course. So yesterday was the start of Learning to program in PHP - a PHP course that's extended by a day, and provides that first programming introduction in the same language as the rest of the week.

From small beginnings, these extra days have really found their niche, and we had three delegates - an ideal number - on the course that started at 09:00. On Sunday! I love these newcomer groups - it's very hard work for me as tutor to think back and remind myself of the basics, but it's intensely rewarding. And I end up demonstrating lots of things that can be done too, with a really enthusiastic group, so that I'll often finish w-a-y after the official 5 p.m. time. We were looking wider at topics like Google Analytics into the early evening - there's a limit to how much programming newcomers can do in a day - but we were all enjoying it all.

It's been a lovely weekend, and a busy weekend in Melksham too, so all of our hotel rooms which weren't booked by course delegates were booked by "Hotel Only" guests. Running the top-rated hotel within the town of Melksham (Trip Advisor current ranking) means that we can fill up even though we hardly advertise. And at the weekend, it means that our guests hang around, enjoying a leisurley breakfast - yesterday most of them chose to eat in the garden. See Well House Manor Hotel site for more details ;-).

Sunday is also a big "changeover" day. Apart from the "learning" delegates, everyone checks out, and Sunday arrivals are delegates for the Monday start of the course, and visitors to other businesses in Melksham. So that's quite a lot of rooms to change, and potentially late checkins, station pickups, etc. Sunday - most certainly - is no longer a day of rest!
(written 2012-05-28, updated 2012-06-02)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M300 - Well House Manor - Behind the scenes
  [4302] Sunday is never quiet at Well House Manor - (2014-09-21)
  [3961] Well House Staff Party - (2012-12-22)
  [3844] Rooms ready for guests - each time, every time, thanks to good system design - (2012-08-20)
  [3093] How many toilet rolls - hotel inventory and useage - (2010-12-18)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [2960] The Well House team - September 2010 - (2010-09-19)
  [2916] Testing the robustness of our hotel and training systems - holiday and sickness times - (2010-08-11)
  [2910] Robust - testing the system - (2010-08-09)
  [2396] Easing off in our 50s? - (2009-09-06)
  [2247] A day in the life of a hotelier - (2009-06-18)
  [2125] We have lost a regular business guest - (2009-04-10)
  [1991] Rules for a King - (2009-01-13)
  [1973] Required Request - (2009-01-03)
  [1957] Why are cooks bad tempered? - (2008-12-22)
  [1948] Blame Culture - (2008-12-17)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [1900] Table Topics - (2008-11-22)
  [1854] Three Seasonal Pictures - (2008-10-25)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1571] Await guests in the early hours - (2008-03-12)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1515] Keeping staff up to date on hotel room status - (2008-01-22)
  [1490] Software to record day to day events and keep an action list - (2007-12-31)
  [1441] On cancellations, rebooking, and pricing schemes - (2007-11-22)
  [1371] Hotel in Melksham at Christmas - (2007-09-29)
  [1369] One business, four different angles! - (2007-09-28)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1311] What do people look for on a hotel web site? - (2007-08-20)
  [1285] In the army, or in civvie street? - (2007-07-31)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1179] Sizing sheets and other domestic issues - (2007-05-07)
  [1159] It can take more that one plus one to get two. - (2007-04-22)
  [1105] A week is a long time in the life of a conference centre - (2007-03-10)
  [1083] Behind the scenes - (2007-02-17)
  [1000] One Thousand Posts and still going strong - (2006-12-18)
  [951] What happened at Geekmas - (2006-11-28)
  [939] Swipe cards for hotel rooms - Security issues - (2006-11-23)
  [931] Before and After - Well House Manor - (2006-11-18)
  [927] Hotel door furniture - (2006-11-15)
  [897] Too much for the National Trust - (2006-10-18)
  [868] Smoking, or no - (2006-09-16)
  [813] Monday Morning at Well House Consultants Melksham - (2006-07-24)
  [769] King Edward VII - days of empire - (2006-06-20)
  [742] A visit from the solicitor - (2006-06-03)
  [677] Sympathetic development - (2006-04-09)
  [203] Holes in on line information - (2005-02-05)

M400 - Well House Manor - The Hospitality Business
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
  [4051] On reading a new hotel review - (2013-03-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [3909] Every Customer Counts - (2012-11-01)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [2936] The service that customers should receive - (2010-08-27)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2593] Food and drink launch - (2010-01-21)
  [2303] Turning potential customers away - (2009-07-24)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [1877] Guests doing a bunk? - (2008-11-09)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1180] Conjugation - (2007-05-08)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1108] Express service - (2007-03-14)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1002] Meet the neighbours - (2006-12-20)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [922] Staying at your own hotel - (2006-11-12)
  [884] Drive time - (2006-10-02)
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)

Z100 - Daily life
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)
  [3553] Changes to morning routines - (2011-12-16)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [2868] A move towards the family - (2010-07-12)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2401] Back Tomorrow - (2009-09-10)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2264] Learning about others private lives - (2009-06-30)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2159] A long day to guess where - (2009-05-06)
  [2141] Town Crier competiton - (2009-04-25)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2118] Spring Sprung - (2009-04-05)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2090] Melksham to Georgia - (2009-03-19)
  [2068] Playing Catchup - (2009-03-06)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2030] The final step to being British - (2009-02-07)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [1953] End of Training, 2008 - (2008-12-20)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1643] A lack of technical content - (2008-05-16)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1303] Heading Upstate New York - (2007-08-14)
  [1272] Behind closed doors? - (2007-07-22)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1100] Wondering where I have been - (2007-03-06)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1056] Another frantic posting! - (2007-01-30)
  [992] Enthusiastic, but .... - (2006-12-16)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [921] French Exchange - (2006-11-11)
  [911] Letter Home - (2006-11-01)
  [908] And so to Inverness - (2006-10-29)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [843] To join an organisation? - (2006-08-23)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [777] On Crosby sands - (2006-06-25)
  [752] Over zealous police activity? - (2006-06-09)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [706] May day away - (2006-05-01)
  [698] Catch up weekend - (2006-04-24)
  [692] Healthier eating - (2006-04-20)
  [655] Can some food be TOO different? - (2006-03-23)
  [654] Making use of disabled facilities - (2006-03-22)
  [645] Lost Camel - (2006-03-14)
  [635] Odd one out. - (2006-03-06)
  [623] Behind every face is a person and a story - (2006-02-25)
  [613] Greetings from Dublin - (2006-02-20)
  [612] Coming or going? - (2006-02-18)
  [605] Design your day with a walk - (2006-02-13)
  [584] Loosing breath with Gerald - (2006-01-31)
  [580] What to do with milk - (2006-01-28)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [474] Vintage Bus Day - (2005-10-23)
  [473] Looking different in town - (2005-10-22)
  [455] A Stengthening day - (2005-10-04)
  [446] Up early - (2005-09-16)
  [363] Greetings from Edinburgh - (2005-06-29)
  [330] An O level comes in handy - (2005-05-30)
  [307] Farming yesterday - (2005-05-10)
  [283] Natural or man-made? - (2005-04-18)
  [271] Different course every day - (2005-04-07)
  [238] Difficulties with a trolley - (2005-03-07)
  [232] Diverse activities - (2005-03-01)
  [228] Beard Justification - (2005-02-26)
  [206] Fox and Python - (2005-02-08)
  [149] Fish stocks - (2004-12-12)
  [110] Friday, busy week! - (2004-11-05)
  [26] Matching Cat - (2004-08-24)
  [20] Not two the same - (2004-08-20)
  [19] interesting products and subjects - (2004-08-19)


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An easy way to comply with the new cookie law if your site is well designed
Google Analytics and the new UK Cookie law
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Short Web Addresses for Melksham
Sunday - no longer a day of rest
Dysenni Valley, and nearby
Low carbon and other environmental lessons for the Melksham Campus?
Looking and Learning - even on Holiday
Go green - business seminar in Melksham
Adoptive homes sought for abandoned babies
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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