Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Keeping our hotel looking like new, by using our gained experience

In the hotel business, we have busier and quieter periods, and after a busy few weeks (guest wise) it looks like we're a little quieter (guest wise) over the next couple of weeks - so we're taking the opportunity to redo the breakfast room, and to put a fresh coat of paint on the bedrooms and public areas. Do they need doing? Well - they've stood up to nearly six years of customer use remarkably well, but a few little marks and scratches have inevitably appeared, and we feel it's better to refresh now rather than when our customers start to notice that it needs doing.

Normal business logic might suggest that we would get a team of painters in. But normal business logic doesn't always apply. We have an excellent team who can turn their hand to many tasks, and indeed enjoy doing so. It's far more interesting to have a varied job with different things to do than to spend day in, day out changing rooms or standing at reception - I feel for hotel staff elsewhere who find themselves in such a position, I understand how easy it must be for them to lose interest (and, worse, to let the customer see this) ... and I won't organise Well House Manor so that there's a risk of such boredom. And that means we all do all sorts of jobs. First Picture - Heather painting in the lounge


There's something else about having our own team do the painting. There's a pride in their work, a responsibility for the quality of what they do an an ongoing ownership. Sure, for the hardest parts of the maintainaince tasks that are beyond us, we'll call in the professionals in the particular field, but what "Joe Public" sometimes doesn't realise is that behind each of us in the service industry, there's a far deeper person and bigger skillset than he could ever imagine. I was only briefly on site today - I grabbed these pictures and I'm delighted to see - already - some very good and significant improvements, applied with loving care. Second picture - Sarah paints around power points in the Library

(written 2012-03-09, updated 2012-11-04)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M350 - Well House Manor - project diary
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [555] Hotel novelties - (2006-01-05)
  [571] Well House Manor - (2006-01-21)
  [677] Sympathetic development - (2006-04-09)
  [720] Planning a hotel refurb - an example of a Gant chart in PHP - (2006-05-14)
  [721] Residential - (2006-05-15)
  [739] The eye - (2006-05-31)
  [744] We can offer a room, but we can't operate on a dog - (2006-06-05)
  [756] Seeing the bricks for the trees - (2006-06-11)
  [776] Naming Rooms - (2006-06-24)
  [816] Above the parapit, Well House Manor - (2006-07-28)
  [844] Hotel, Melksham, Wiltshire - (2006-08-24)
  [855] Fitting our bathrooms - (2006-09-04)
  [858] From the Manor written - (2006-09-07)
  [862] 4 weeks to go - (2006-09-11)
  [881] Coming together. - (2006-09-29)
  [890] Open - (2006-10-09)
  [894] Where quality costs less - (2006-10-15)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [931] Before and After - Well House Manor - (2006-11-18)
  [932] A tale of a wee wall - (2006-11-19)
  [941] Snagging - (2006-11-24)
  [1069] Rail trouble forced me to buy hotel - (2007-02-07)
  [1087] Telling a story in different ways - (2007-02-20)
  [1098] Three big events - TWSW, Business of the year and the police - (2007-03-03)
  [1211] A lot has happened in a year - (2007-05-31)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [3014] Well House Manor - the next six years - (2010-10-24)
  [3585] The changing Hotel and Bed and Breakfast business in Melksham - (2012-01-18)
  [3847] The Accidental Hotelier - (2012-08-24)
  [3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
  [3968] Expecting nothing, but prepared for anything - (2013-01-05)
  [4012] A course is not just for a year - its for a career - (2013-02-20)
  [4739] A year of changes for Lisa and Graham Ellis, and Well House - (2017-05-27)

M107 - Well House Manor Newsreel
  [2076] A New Advert for Well House Manor - (2009-03-11)
  [2424] A Winter Weekend Special at Well House Manor - (2009-09-26)
  [2984] Customer Review - Hotel Room, Melksham - (2010-10-03)
  [3405] Where do businessmen stay in Melksham? - (2011-08-25)
  [3505] Well House Manor - Winter Warmers - Open 7 days a week, 11 to 5 ++ - (2011-11-01)
  [3535] Melksham, Luxury Hotel Rooms, Christmas. - (2011-12-02)
  [3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
  [3821] Well House Manor at Dawn ... and later in the day - (2012-07-28)
  [3827] Melksham Community Apple Pressing Day - (2012-08-05)
  [3828] Pimms and Croquet in Edwardian Melksham - 8th September 2012 - Food Festival Event - (2012-08-05)
  [3834] Geekmas 2012 - celebrating open source languages such as Perl, PHP and Python - (2012-08-11)
  [3858] The apple crop of 2012 - (2012-09-15)
  [3883] Apple Pressing Day 2012 - (2012-10-07)
  [3965] Well House Manor, Melksham - on national TV next week - (2012-12-30)
  [3967] Hotel bedroom - even larger TV! - (2013-01-04)
  [4101] POETS day at Well House Manor - (2013-05-24)
  [4116] International Melksham - industry, and beautiful countryside - (2013-06-15)
  [4183] Reaching a hotel standard where 99% of guests would return - and maintaining that standard - (2013-10-01)
  [4262] Updated staff systems helps us look after our customers better - (2014-04-11)
  [4358] A brilliant finish to 2014 training and business guests, and a look to 2015 - (2014-12-20)
  [4543] Saturday morning at Well House Manor - (2015-10-17)


Back to
The way of the Prioress - Melksham history pictured today
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or
Horse's mouth home
Forward to
Exploring Melksham with a film maker
Some other Articles
A single action for multiple iPad / iPhone buttons, and animation
iPad and iPhone programming - our seminar weekend with Xcode
Along the brook - East Melksham to Melksham
Exploring Melksham with a film maker
Keeping our hotel looking like new, by using our gained experience
The way of the Prioress - Melksham history pictured today
Hotel food, Melksham - enjoy the variety of the American way
Wiltshire Travel Times - Chippenham, Trowbridge, Salisbury and other places too
Swindon to Trowbridge - transport and travel options
Sessions (Shopping Carts) in Django - the Python Web Framework
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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