Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Well House - Mission and Policy summaries

Following on from yesterday's comments about long questionnaires, I've been writing a Mission Statement and Policy summaries. Stripped of examples, they look pretty bald - but then I could fill a month of blogs with examples, reasonings, conundrums and solutions that have lead us to where we are, and this highly distilled set of summaries.

Mission Statement

We aim to provide a high quality product to our customers - one step beyond what they might reasonably expect. That way, our customers become our ambassadors; we have a saying "come as a student, leave as a friend".

We aim to provide a high quality work environment for our team - making our work safe, fun and rewarding for ourselves, our customers, our suppliers, and others with whom we come into contact.

Health and Safety Policy

We follow full health and safety laws and guidelines, and indeed go well beyond minimum standards. Risk assessments, both formal and informal, lie at the heart of what we do so that we have the safest and healthiest practical environment for our customers and ourselves.

Environmental policy

We look to minimize use of resources of all types throughout the business, while at the same time not compromising the business or the effectiveness of the product we provide by so doing.

Equal opportunities Policy

Employment within a role, and treatment of delegates on courses, is solely based on the suitability of the candidate / delegate for the position - how well they'll be able to fill the role, whether they can grow with the role, and whether they'll be happy, reliable and motivated in so doing.

We're a training company, and as such we train and develop our own team as well as the delegates who attend our courses. So we encourage team members who have joined at the most basic of levels to take additional responsibilities and roles; being a small company, we don't automatically have posts at higher levels becoming vacant all the time, so this is very much a development which means that we grow the company and the company's roles with the growth in the individual team members.

It's necessary within a group as small as we are to have at least two people capable of undertaking any task (otherwise we risk breaks of service) and we take that a step further in that we set out to have all four of us as widely cross-trained as possible - and have all of us actually undertaking a very wide range of tasks.

Want to know more?

You'll find these policies / directions and this mission seeping through the whole of our work philosophy and ethic - not necessarily stated with examples section by section, but pervading the whole of the business operation.

Basically - we love what we do, we want to make it fun, safe and useful for ourselves and our customers and contacts whoever we are and whoever they might be. And we want to do it is such a way that we're not wasteful of our resources, or of the planet's!




The law actually provides a lot more protection for employees than it does for adult delegates who attend training courses such as those that we run. I am more than happy for us to provide a quality of care for our customers that matches and surpasses what's required for staff. I'm not saying we treat customers better than staff - as we aim also to provide a quality of care for staff that surpasses legal requirements!
(written 2010-05-13, updated 2010-05-14)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M160 - Well House Manor - Environmental
  [1276] On flooding in Wiltshire and elsewhere in the West of England - (2007-07-25)
  [1499] Climate change, renewable resources and paper v plastic - (2008-01-09)
  [1800] Spiders Web - (2008-09-17)
  [2253] Walks in and around Melksham, Wiltshire - (2009-06-21)
  [2707] A walk on the Kennet and Avon - (2010-04-04)
  [2730] Bird Watching on the Melksham Avon - (2010-04-18)
  [2794] The Farming Industry pictured around Melksham - (2010-06-04)
  [3134] Melksham Weather - Warm and windy becoming colder and calmer - (2011-01-15)
  [3863] Five new fans at Well House Manor - (2012-09-17)

G310 - Well House Consultants - A better class of course
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [215] Open Source becomes mainstream - (2005-02-14)
  [219] Some unusual features - (2005-02-18)
  [224] YOUR application and YOUR data - (2005-02-22)
  [230] Course sizes - beware of marketing statistics - (2005-02-27)
  [292] Elegant languages - Perl, PHP, Python - (2005-04-26)
  [350] Want to be one better - (2005-06-17)
  [371] The training team that's looking out for you - (2005-07-07)
  [394] A year on - should we offer certified PHP courses - (2005-07-28)
  [497] I have a river to cross - (2005-11-16)
  [554] What backup is adequate? - (2006-01-04)
  [559] ''I don't know'' is sometimes a good answer - (2006-01-09)
  [577] Learning to program in Perl or PHP - (2006-01-26)
  [579] Short Linux and Perl courses for small groups - (2006-01-27)
  [646] PHP - London course, Melksham Course, Evening course - (2006-03-14)
  [726] In praise of training course delegates. - (2006-05-20)
  [1035] Longer hours and better value courses - (2007-01-15)
  [1453] What makes our courses special? - (2007-12-02)
  [1488] New trainee laptop fleet for our Open Source courses - (2007-12-30)
  [1576] Making PHP and MySQL training relevant to the course delegates - (2008-03-15)
  [1645] Seeing how others do it - PHP training - (2008-05-17)
  [1933] Learning to Program in C - (2008-12-10)
  [2010] How long should a training module be? - (2009-01-27)
  [2049] Why Choose Well House Consultants for your course? - (2009-02-20)
  [2074] Weekday or Weekend PHP, Python and Perl classes? - (2009-03-10)
  [2084] Books and distance learning from Well House Consultants? - (2009-03-15)
  [2109] Why most training fails ... - (2009-03-30)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2633] Why do I teach niche skills rather than mainstream? - (2010-02-13)
  [3001] How will we present courses over the coming years? - (2010-10-17)
  [3271] The importance of feedback - (2011-04-30)
  [3385] Do university courses teach the right things for life at work later on? - (2011-08-10)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3587] C++ Courses - do I get official certification at the end of my Well House course? - (2012-01-20)
  [4280] Making use of huge data, object orientation, unit testing and frameworks - (2014-06-07)
  [4558] Well House Consultants - Python courses / what's special. - (2015-10-28)
  [4583] Back in the saddle again - excellent open source course from Well House Consultants - (2015-11-26)

G200 - Well House Consultants - Course and Company information
  [13] Mobile Office revamp - (2004-08-13)
  [181] Maximum number of trainees on a course - (2005-01-18)
  [234] How to get the best from your supplier - (2005-03-03)
  [277] Fire drill - (2005-04-12)
  [419] Most popular courses - (2005-08-19)
  [504] We are about Open Source programming courses in the UK - (2005-11-24)
  [549] 2005 - Come as a student, leave as a friend - (2005-12-31)
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [564] Open Source training from Well House Consultants - (2006-01-14)
  [1018] Open Source Courses and Business Hotel - products and prices for 2007 - (2007-01-01)
  [1087] Telling a story in different ways - (2007-02-20)
  [1102] A Reference - (2007-03-08)
  [1317] 2008 course schedule - Perl, Python, PHP, Linux, Java Deployment, Ruby and more - (2007-08-23)
  [1384] An email update for past guests and delegates - (2007-10-08)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1565] Languages compared - based on developer community size - (2008-03-05)
  [1577] Spring and early summer training courses - (2008-03-15)
  [1623] PHP Techniques - a workshop - (2008-04-26)
  [1629] A short introduction to our courses - (2008-05-03)
  [2041] httpd, Tomcat and PHP course enhancements - (2009-02-14)
  [2118] Spring Sprung - (2009-04-05)
  [2222] A (biased?) comparison of PHP courses in the UK - (2009-06-07)
  [2227] Learning PHP, Ruby, Lua and Python - upcoming courses - (2009-06-11)
  [2278] First courses for 2010 - (2009-07-10)
  [2326] Learn a new programming language this summer. - (2009-08-06)
  [2332] Formation, des langages Open Source - (2009-08-09)
  [2333] Formaci[83][c2]ón, de los lenguajes de c[83][c2]ódigo abierto - (2009-08-09)
  [2334] Formazione, Open Source computer lingue - (2009-08-09)
  [2335] Ausbildung, die Open-Source-Sprachen - (2009-08-09)
  [2336] Forma[83][c2]ç[83][c2]ão, Open Source computador l[83][c2]ínguas - (2009-08-09)
  [2337] Opleiding, Open Source computertalen - (2009-08-09)
  [2338] Uddannelse, Open Source computer sprog - (2009-08-09)
  [2339] Oppl[83][c2]æring, Open Source datamaskinen spr[83][c2]åk - (2009-08-09)
  [2340] ldning, Open Source dator spr[83][c2]åk - (2009-08-09)
  [2341] Koulutus, Open Source tietokone kielill[83][c2]ä - (2009-08-09)
  [2350] Ten years in Melksham - looking forward to ten more. - (2009-08-11)
  [2354] Training, Open Source computer languages - (2009-08-13)
  [2400] Are you wanting to learn PHP? - (2009-09-08)
  [2505] I almost put the bins out this morning - (2009-11-16)
  [2558] Happy new decade - and course and hotel prices for 2010 - (2010-01-01)
  [2560] Training comparison to QA Training, Learning Tree, GB Direct. - (2010-01-02)
  [2637] Courses - Melksham and elsewhere - until the end of April - (2010-02-16)
  [2659] New numbers, as 01225 707126 and 01225 709638 are being retired - (2010-03-04)
  [2661] Current Public Courses - (2010-03-05)
  [2777] Blowing our own trumpet - (2010-05-23)
  [2838] Respecting our customers anonimity - (2010-06-29)
  [2925] Well House - the pictures - (2010-08-16)
  [2935] 01225 707126 to 01225 344596 to 01225 899360 - Well House Fax - (2010-08-26)
  [3112] Public and private courses - subjects available for 2011 - (2010-12-29)
  [3115] Perl, Python, PHP, Lua, Linux, and more - and business hotel too. Menu for 2011 - (2010-12-31)
  [3202] Telling you something about us in just one line - (2011-03-15)
  [3235] How we make our programming courses both time and cost effective - (2011-04-09)
  [3816] Want to escape the Olympics? Learn to program in the countryside! - (2012-07-23)
  [3935] Whether you have programmed before or not, we can teach you Python - (2012-11-25)
  [4172] Public courses - Python, PHP, Perl, Ruby, Lua, Tcl, C and C++ - autumn 2013 and through 2014 - (2013-09-13)
  [4305] Learning to program in Java - yes, we can help. - (2014-09-26)
  [4518] Open source programming courses - October to December 2015 - (2015-09-27)
  [4519] Course Schedule - October 2015 to June 2016 - (2015-09-27)
  [4564] Perl, PHP, Python, Lua, Tcl, C++, Ruby - final public courses for 2015 - (2015-10-30)
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)


Back to
A small business, facing a big government questionnaire
Previous and next
or
Horse's mouth home
Forward to
Our C and C++ training course are on Open Source platforms
Some other Articles
Optional and named parameters to Python functions/methods
Running operating system commands from your Python program
Python decorators - your own, staticmethod and classmethod
Our C and C++ training course are on Open Source platforms
Well House - Mission and Policy summaries
A small business, facing a big government questionnaire
Views of Scotland
Touching base
But what will you DO with all those pictures?
Bodicea, Lincoln, and our new MP
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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Hello. I'm Graham Ellis. If you have a question about the hotel, please ask me or

 

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