

I've given the
Well House Manor Hotel Site an overdue lick of paint today, and upgraded the staff facing reports from the pages too. And the changes are all about easy navigation, easily finding what you need, and leading nicely into the booking system.
Every page that's public facing now includes the menu that you see on the left - "click on your arrival date" to get people straight to our secure server. And they can see availability ahead of time too - no hunting for that data, no stepping through the process to get a "sorry - we're full" message later on.
The diagram on the right, that looks a bit like a Christmas Tree in my test, is what us staff see when we're logged in; different colours are used to tell us exactly how many rooms are open each day at a glance - that TOO MUCH for our customers - it approached confusing if you don't know the page - but on our internal "happens page" where we can see the status at a glance - current, and future, it's invaluable.
I've taken the opportunity to make some other small "tweaks" too - inconsistent navigation menus are now consistent, and every page has a footer with a link to our small print and official address. A handful of pages have been retired (I won't tell you what they are, as I suspect you never knew they existed anyway!) and a new page added that tells both our business and leisure guests a little more about what there is to do in Melksham and the area. You can see that page
[here].
Is it completed? A web site is never completed ... but it's "good to go". I want to add in a few more links, I want to get the pictures changing with the seasons ... but I'll let it settle for a few days first and watch how it works.
(written 2010-04-03)
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M102 - Well House Manor - booking system [864] Add to shopping cart - NO VACANCIES sign - (2006-09-13)
[1084] Writing terms and conditions for conferences and other events - (2007-02-17)
[1311] What do people look for on a hotel web site? - (2007-08-20)
[1554] Online hotel reservations - Melksham, Wiltshire (near Bath) - (2008-02-24)
[1815] Hotel Guest Surveys - (2008-09-28)
[1907] Melksham Hotel Rates - (2008-11-25)
[2377] Wiltshire / Melksham Weddings - guest accommodation - (2009-08-26)
[2403] Hotel Booking Scam / Cost of calls to 070 numbers - (2009-09-12)
[2436] Melksham Hotel Rooms - pictures - (2009-10-04)
[3281] Does Well House Manor Hotel in Melksham offer lots of discounts? - (2011-05-07)
[3825] Well House Manor - direct hotel bookings help us improve the customer experience - (2012-08-04)
[3932] River nearly bursting its banks in Melksham - (2012-11-23)
[3976] Easy pricing, quick and easy checkout - (2013-01-15)
[4122] Well House - booking through agents - (2013-06-23)
[4138] Should a hotel accept guests who book for just one night? - (2013-07-11)
[4144] Getting the best hotel rates - customer and hotelier viewpoints - (2013-07-27)
[4153] Rooms available tonight - how to code an algorithm from first principles - (2013-08-19)
[4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
G103 - Well House Consultants - Where to stay in Melksham [319] Accommodation and landing pages - (2005-05-21)
[475] Where to stay in and near Melksham - (2005-10-24)
[512] Exciting futures - the Well House Manor project - (2005-11-30)
[550] 2006 - Making business a pleasure - (2006-01-01)
[555] Hotel novelties - (2006-01-05)
[571] Well House Manor - (2006-01-21)
[667] Well House Manor goes ahead - (2006-04-03)
[902] Brand new hotel and training centre, Melksham - (2006-10-22)
[933] Course Joining package - updated - (2006-11-20)
[1436] A little touring help during a business trip to England - (2007-11-18)
[1929] 2009 - Hotel, Meeting, Training Course prices - (2008-12-07)
[2581] Snow scenes - and how snow effected our business - (2010-01-16)
[3865] What makes Well House Manor different? - (2012-09-18)
[4299] The Best Bed and Breakfast in Melksham? - (2014-09-19)
[4447] Overnight accommodation in Melksham - if Well House Manor is full! - (2015-03-02)
[4506] Peak weekend - where there are still rooms near Melksham - (2015-06-06)
[4570] A warm welcome awaits you at Well House Manor, Melksham - (2015-11-02)
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