A personal post from Graham Ellis
Lisa and Graham live in Melksham, Wiltshire, England

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Mind the handleYou would think anyone could put a door handle on right, wouldn't you? Ah - but you might be surprised! It's so easy to make a mistake like this one - where the hand can get caught between the handle and frame as you pull the door closed.

This picture was taken of a shopfront in Salisbury on Friday. And I have an admission to make ... I have done exactly the same thing when installing a handle; it is not on a door that is ever going to be opened by customers - it's one that's well away from regular customer access and in any case locked by default.

Of course - installing door handles is a profession any you can get it wrong in all sorts of other ways too - I posted about the octopus three years ago.


And it's very much the same way with web presence - setting up a marketing site may look easy, but there are some pitfalls (and we have been through a few - I'm not claiming any sort of perfection, and I know of some issues we have ourselves). I was (and am) going to write about a couple of places that we visited in Salisbury on Friday - Cactus Jack's where we enjoyed a Mexican Buffet lunch of the sort quite unavailable in Melksham. I did a search for them when we got home, and found they they are at http://d118754.u27.hosting365.ie/cj/ (yes - really!) which isn't too memorable to me. At least if you visit http://www.cactusjacks.co.uk/ you get redirected back, but the way it's been setup, if you bookmark it and / or cut and paste the URL to a friend they get the subdirectory on the Irish hosting provider that the Mexican style company in Wiltshire has chosen ;-).

And at the tail of our day, as we wended our weary way back towards Salisbury Station, we stopped off at the Shakydog. I had never noticed it before, which turned out to not be a surprise as it had only opened that day! Cheerful crew, clearly learning the ropes and clearly overstaffed for the first day ... but I wish them well. So let's give their web site a plug. http://www.shakydogsalisbury.com/ is - alas - a holding page but at least it gives you the contact details. The .co.uk (where I would have expected to find them) appears to be registered, but parked with one of those irritating link forwarding pages on it that seem designed to obscure real sites from the search engines in the hope of getting click through revenue. I'm sure the Salisbury Shaky Dog Coffee and Milkshake team didn't intend that use of their domain.

P.S. I would eat at Cactus Jack's and drink at Shaky Dog again - the comments above relate purely to aspects of their web presence which do not effect the in store experience!
(written 2009-04-12)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M302 - Well House Manor - Networking with other businesses
  [3521] Emergency First Aid at Work (HSE) training in Melksham - places available for 19.1.2012 - (2011-11-15)
  [2793] They do weddings, we do courses. - (2010-06-04)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [1760] An opportunity for something new - (2008-08-20)

M401 - Well House Manor - Seeing how others do it
  [4443] Seventh stay away this year - and it's still only February! - (2015-02-25)
  [4373] A long and disappointing evening - (2014-12-30)
  [4348] Taking my life in my hands in Swansea - (2014-12-11)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4255] Making a personal gain from a more expensive business hotel stay - (2014-04-02)
  [4245] It always happens to me when I'm in Borehamwood! - (2014-03-06)
  [4177] Setting and publishing your hours to suit your customer base - (2013-09-18)
  [4109] What might you find at a tiny bed and breakfast? - (2013-06-03)
  [4093] More things to make sure that we do NOT do ... - (2013-05-18)
  [4091] A reminder of why we opened Well House Manor for our customers - (2013-05-17)
  [4081] Pushing down the advertised price, pushing up the total price charged. - (2013-05-08)
  [4058] The highs and lows of customer service - Cheltenham - (2013-04-03)
  [3975] Being an amateur hotel inspector helps me run a professional hotel - (2013-01-14)
  [3970] Comparing four VERY different places to stay - (2013-01-11)
  [3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
  [3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)
  [3794] Should hotel staff sit on the toilet in the customer bedrooms? - (2012-07-02)
  [3776] Some traps it's so easy to fall into in designing your web site - (2012-06-23)
  [3754] Eyes Wide Open - (2012-06-06)
  [3368] Well House Manor hotel, Melksham - recommended to you by our customers - (2011-07-23)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3054] Longhope Hotel - (2010-11-16)
  [2911] Feeding the Grockles - (2010-08-09)
  [2885] Twenty Questions - (2010-07-24)
  [2502] Monday night, Tuesday night - (2009-11-13)
  [2441] Not your cup of tea? - (2009-10-08)
  [2413] Sanity checking the price, and selling up to increase income - (2009-09-21)
  [2311] Floor to ceiling - (2009-07-30)
  [2308] A new place in pictures - (2009-07-28)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [1915] Quietly putting prices up - (2008-12-02)
  [1758] Lindors Hotel, near St. Briavels, Wye Valley - (2008-08-18)
  [1672] The Composting Cone Challenge - (2008-06-10)
  [1597] Comparing hotels - as a guest and from the proprietors view - (2008-04-01)
  [1547] New bathing idea for hotels from Hotelympia - (2008-02-20)
  [1525] Just one thing let the service down - but that is my memory - (2008-01-31)
  [1458] The wrong way to put up prices - (2007-12-05)
  [1454] From Sunday to Monday, from Melksham to the Balkans - (2007-12-03)
  [1413] The little gestures that can really count - (2007-10-27)
  [1406] Away or home - which do I prefer? - (2007-10-25)
  [1374] Maidenhead Coffee Challenge - (2007-10-02)
  [1356] Crystal Ball - How long do I need to be online? - (2007-09-18)
  [1354] Match the Bedroom to the Hotel - (2007-09-17)
  [1347] Wireless Internet Access at hotels - an update and some pitfalls - (2007-09-12)
  [1333] Kasteel Elsloo - Michelin rated hotel. - (2007-09-05)
  [1301] Plastic or China - (2007-08-12)
  [1287] Work and play at Well House Manor - Football and Shell Shortcuts - (2007-08-02)
  [1205] Arrival and Departure experiences - another hotel - (2007-05-26)
  [1091] The Psyche is all wrong. - (2007-02-24)
  [1026] The Wheatsheaf 2, The Bell 0 - (2007-01-09)
  [1011] Well House Manor and Beechfield House, Hotels, Melksham - (2006-12-29)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [736] New Tape Librarian - (2006-05-28)
  [714] Room for Octopuses - (2006-05-08)
  [699] Extremes costs of getting on line - (2006-04-25)
  [693] The on line booking experience - (2006-04-21)
  [619] If its Sunday, it must be the Norland - (2006-02-23)
  [514] Crazy Day-sies - (2005-12-02)
  [17] Differing tastes - (2004-08-17)

Z800 - Whimsy
  [4392] Interview conditions,and other instructions to staff - (2015-01-12)
  [4329] Does Santa Claus need a CRB check? - (2014-11-25)
  [4067] The woman, the television, the bullock and Darlington - (2013-04-23)
  [3922] Twerp - A person regarded as insignificant and contemptible - (2012-11-12)
  [3912] Sand to Arabia, Coals to Newcastle or Woodburners to Russia - (2012-11-04)
  [3868] How to make an ohno cake - (2012-09-23)
  [3851] Who is this? Picture Puzzle - (2012-08-28)
  [3738] Adoptive homes sought for abandoned babies - (2012-05-20)
  [3462] Hangers, luggage and possessions - (2011-10-01)
  [3369] Local Council leads bans on many activities - (2011-07-24)
  [3288] Random Questions ... - (2011-05-14)
  [3226] A busy morning for railway announcements - (2011-04-01)
  [3223] Answering at my earliest convenience - (2011-03-29)
  [3215] Solution looking for problem - (2011-03-27)
  [3203] Melksham Town Council announces ... - (2011-03-16)
  [3030] Liquorice allsorts and Dolly Mixtures - (2010-11-05)
  [2945] Last, final, etc - (2010-09-04)
  [2676] Changing Times - (2010-03-13)
  [2626] On Malachite Green - (2010-02-06)
  [2542] My armpit was like a zebra crossing - (2009-12-19)
  [2496] A better design of mouth - (2009-11-07)
  [2397] Signwriting is dead. Long live the sign. - (2009-09-06)
  [2256] Is it Python past cheetah already? - (2009-06-24)
  [2251] Over a third of numbers start with the digit 1 - (2009-06-19)
  [2250] Bluegrass comes to Melksham - (2009-06-19)
  [2180] Patterns in numbers - room occupancy - (2009-05-13)
  [2157] From the 51773 family - (2009-05-04)
  [2152] My four feet! - (2009-05-01)
  [2143] Throughout the year, around the world - (2009-04-27)
  [2138] Ski bore ... train bore ... dog bore - (2009-04-24)
  [2131] Patterns in street names - (2009-04-17)
  [2108] Funny Amusing, Funny Amazing and The Smarts - (2009-03-29)
  [2089] The Longest Day - Wednesday, 28th September - (2009-03-18)
  [2050] Why the Pony Tail? - (2009-02-21)
  [2028] Things people say on the phone - (2009-02-06)
  [2009] The Royal Mail Receipt - (2009-01-26)
  [1988] Melksham, Wiltshire. Town Crier Competition, 2009 - (2009-01-11)
  [1980] Michelle - (2009-01-06)
  [1977] Going round the block - (2009-01-04)
  [1952] Small Print - (2008-12-19)
  [1886] Keys to friendless churches - (2008-11-15)
  [1662] Westonbirt Arboretum Postcode - (2008-05-31)
  [1604] M25 / South Mimms Service Area - (2008-04-07)
  [1440] Useful command or messy screen? - (2007-11-21)
  [1241] If I say 'I am fine', what do I mean? - (2007-06-23)
  [1171] Traffic light control for horses - (2007-05-01)
  [1167] Leaning tower of Cheeser - (2007-04-28)
  [1075] I'm not the father - (2007-02-11)
  [973] Too much used to Skype - (2006-12-08)
  [892] A pattern in change - (2006-10-12)
  [850] Lighter moments - (2006-08-31)
  [807] Telling large from small - (2006-07-18)
  [784] Which way to turn? - (2006-06-28)
  [761] Great new inventions - (2006-06-14)
  [758] Very good for woodlice - (2006-06-12)
  [701] Minature Cyclists only - limited headroom - (2006-04-27)
  [689] The call of nature - (2006-04-18)
  [661] Dressed up for a phone call - (2006-03-29)
  [610] Need a hankie - (2006-02-16)
  [568] NB ''Aspiration'' - (2006-01-18)
  [547] Taking the dog for a walk - (2005-12-29)
  [520] Three life changing comments - (2005-12-07)
  [395] Making Orangutangs - (2005-07-28)
  [346] No Smoking Pubs - (2005-06-13)
  [331] 08:45 is a difficult time - (2005-05-31)
  [300] Dentist's Waiting Room Syndrome - (2005-05-04)
  [156] Signage - (2004-12-18)
  [151] Coffee Standards - (2004-12-14)
  [94] Special change - (2004-10-20)
  [69] John Toner - (2004-10-01)
  [44] Serious subject - (2004-09-10)
  [39] A Change is as good as a rest - (2004-09-05)
  [24] Impossible terms - (2004-08-22)


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Some other Articles
Javascript - move cursor over image to change a different image.
Nothing beats Perl to solve a data manipulation requirement quickly
Wiltshire - where everybody matters
Call in the professionals!
Weeding out old phone numbers
We have lost a regular business guest
Building down expectations
Using Python with OpenOffice
Commission Creep
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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