Melksham Chamber of Commerce and Industry
Lisa and Graham are on the executive committee, and Chamber of Commerce meetings are held at Well House Manor

Search for:
Home Accessibility Melksham Diary The Mouth Wessex Chambers Resources Find Us About Us Contact
Confidence, Customer Service and Tourism in Melksham

I was very disappointed to miss the "business opportunities / where do we go from here" meeting in Melksham last week - organised by the Town Council and with support from many including the Chamber of Commerce. But Lisa (who is on The Chamber Committee) did go along, listened, let me know what happened ... and also copied my on her contribution, reproduced here with her permission as it says something of the opportunities and spirit of Melksham!

"""In a former life, I lived in Florida for 20 years. We paid no state sales tax, and our tax on purchases was only 4%. Then what supported the infrastructure and emergency services? It was tourism. It was the orange industry. Tourism. It was the beef industry. Oh, and it was tourism.

As a resident who had to put up with constant sunshine, the smell of coconut oil, families laughing and frolicking in the sand, I had to be reminded of everyone else's holiday while I was looking out my window at work ... I also had to endure traffic jams and not being able to get in to restaurants because of the queues.

But this only lasted from November to April. The rest of the time we had it to ourselves, and even though we complained about the invasion of snowbirds each winter, you can bet we polished our smiles every year in anticipation of the next tourist season. Because it brought jobs, low taxes, and a better lifestyle...12 months a year.

People soon discover after hearing me speak about 5 words that I am originally not from this country, a common segue into conversation is to talk about their own American experience, and many times it's to tell me how friendly they thought Americans are.

I'm not going to deny a friendliness, but I want to take you back to Florida and tell you that people in the service industry (which is what tourism is) know the value of customer service. It costs nothing, but it reaps huge rewards.

When I moved to Melksham almost 10 years ago, I was struck with how friendly a town it was. But as I shared this feeling I had with others, I discovered I wasn't alone in these thoughts. Melksham was not only a friendly place, it was notable as being a friendly place.

My husband and I like to take pictures, and sometimes when we're at home at the weekend, we might pop out and take a few pictures of places we'd not been before, but can't stray too far because of time.

We keep remarking about how many places there are that we've never been, all local to Melksham. Look at a map. We might not be THE tourist spot, but we're central to so many tourist places that Melksham should be a tourist home base.

But Melksham isn't solely in a good place for people to come at weekends either.

When we moved to Melksham, we also brought our computer training business. It's so specialist that we didn't choose Melksham for the customers, but rather for the location. It's also central to a number of our customers, coming from all different parts of the UK, some even farther.

If we opened in London, we would have disappeared, in competition with all the other training companies. And often we hear our customers say they chose us because we weren't in London, or were closer to them. And some London companies send their employees to us, to stay in the area for up to a week, so they can get away from office distractions.

Because they do stay overnight, we moved our training into a larger building and started offering accommodation. First to our students, and then to other local businesses because of demand for it, and then we discovered a tourism trade at the weekends too.

I look at the companies on Bowerhill. My husband and I are not alone in thinking that Melksham is a good place for a business. Knorr Bremse, Easyspace and Great Bear Distribution are only a handful of the more recent additions that have confidence Melksham is the right location for them too.

And having supplied hotel rooms to many of our students and to the businesses in Melksham and nearby, and to those touring the area, and those coming for weddings and visiting family at weekends, we know that Melksham also brings in people. And these people need a place to eat evening meals. They get their hair done. They buy flowers. Need dry cleaning. They stop for a pint.

We had a student last week go to the Refa for an evening meal and he got to talking with either Rob or Gias. He asked where a good place locally was to buy some sporting equipment. The next day the student remarked to my husband "Gosh, Melksham has everything you need!"

Sometimes we get complacent and take for granted what's in our community. And sometimes it takes some fresh eyes to get you to reopen your own eyes. Yes, Melksham does have everything we need. We're in a great location. And we're the friendliest community I've ever run across.

And the funny thing is that we have people quietly coming to Melksham, who have never been here before. They live among us for a few days to a week. Imagine if they went back home and talked about coming back with their partners and family to tour the area, and to stay in Melksham because it's so well located and because the people are so friendly.

And because Melksham has great customer service.

From what I have seen, Melksham has it naturally. If we as a community can get together and learn how to fine tune that, we'll not only get the business, but we'll keep it. Especially in the harder times. And it doesn't cost a thing."""
(written 2009-02-15)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M201 - Well House Manor - Around Melksham, Wiltshire
  [4169] Around and about - Melksham - (2013-09-08)
  [4151] Tell me a bit about Melksham - (2013-08-10)
  [4145] After the storm - (2013-07-29)
  [4141] My pictures of Melksham Carnival, 13th July 2013 - (2013-07-14)
  [4119] Melksham - Flower Town - (2013-06-20)
  [4084] New Pictures - Melksham Pack Horse Bridge - (2013-05-12)
  [3962] Melksham welcomes visitors - new blue plaque trail and more - (2012-12-27)
  [3960] Picture - between Lacock and Melksham - (2012-12-21)
  [3949] Melksham Spa from Woolmore Farm - (2012-12-09)
  [3944] Melksham Christmas Lights, 2012 - (2012-12-05)
  [3897] Autumn scenes from Melksham - (2012-10-16)
  [3869] How have Melksham shops changed in 60 years? - (2012-09-24)
  [3864] Guest Guide for Well House Manor and Melksham - (2012-09-18)
  [3837] Evening behind Melksham Spa - (2012-08-12)
  [3822] Town Clean - Melksham - (2012-07-29)
  [3771] Fine evening, country walk from Melksham - pictures - (2012-06-21)
  [3744] Short Web Addresses for Melksham - (2012-05-30)
  [3735] A walk around Melksham this morning. Can you place all of these? - (2012-05-17)
  [3720] Melksham ATC - freedom of the town - (2012-05-05)
  [3712] Some unpublished and historic pictures - Museum of Melksham - (2012-04-28)
  [3704] The Bowerhill Villager - a newsletter for Bowerhill, Melksham - (2012-04-22)
  [3703] A Museum for Melksham History. Open from 12th May 2012. - (2012-04-21)
  [3697] Events in Melksham - read all about them, and tell us about yours - (2012-04-15)
  [3692] Deeper than Art - An exhibition of the tattoo Canvas - Melksham - (2012-04-10)
  [3659] Welcome to Melksham - our new communities - (2012-03-18)
  [3657] Basham Festival, Melksham, early August 2012 - a welcome - (2012-03-16)
  [3656] TrainWest 2012 - 14th and 15th April, Melksham, Wiltshire - (2012-03-16)
  [3647] Along the brook - East Melksham to Melksham - (2012-03-10)
  [3646] Exploring Melksham with a film maker - (2012-03-09)
  [3644] The way of the Prioress - Melksham history pictured today - (2012-03-09)
  [3605] Snow comes to Melksham, Wiltshire - pictures - (2012-02-10)
  [3569] Images of the new year in Melksham - (2012-01-05)
  [3543] Some different pictures from Melksham - (2011-12-07)
  [3526] Melksham has a Heart - Montage picture for sale - (2011-11-20)
  [3525] Melksham has a heart - come and see the pictures. Sunday, 11 to 3, Assembly Hall - (2011-11-18)
  [3520] Quintessentially English - scenes from our Wiltshire town - (2011-11-14)
  [3507] Melksham Forward - meeting summary and pictures - (2011-11-04)
  [3502] Sunday Evening ... newest and oldest Melksham pictures - (2011-10-30)
  [3499] Images of Melksham - (2011-10-29)
  [3470] Currently pictured in Melksham - (2011-10-09)
  [3389] Plenty to do in Melksham - (2011-08-13)
  [3337] Home Grown Pigs, near Melksham Station - (2011-06-26)
  [3305] Getting away from the madding crowd - an intercontinental journey - (2011-05-27)
  [3266] Easter on the Canal - near Melksham, Wiltshire - (2011-04-26)
  [3258] Morning in Melksham - (2011-04-23)
  [3248] What have these pictures in common? - (2011-04-16)
  [3232] Around and about Melksham in more pictures - (2011-04-05)
  [3227] Her favourite store - (2011-04-02)
  [3209] Seeing Electricity Pylons near Melksham - (2011-03-21)
  [3050] Views of Melksham - November 2010 - (2010-11-13)
  [3023] Autumn walk from Bowerhill - (2010-10-31)
  [2950] Camilla, Duchess of Cornwall, turns first sod in Melksham Link Canal - (2010-09-09)
  [2854] Melksham Food and Drink Fair and Town Crier Competition - (2010-07-04)
  [2829] Dauncey Gardens, Melksham - (2010-06-27)
  [2739] Melksham Scouts - (2010-04-25)
  [2716] Melksham in Pictures - (2010-04-10)
  [2708] The bull on the footpath - (2010-04-04)
  [2691] New brochures for the Melksham area - (2010-03-24)
  [2665] Early Spring walk in Melksham - (2010-03-07)
  [2588] Freddies Wood and the K and A Canal - (2010-01-17)
  [2585] Consultation in Melksham, on Melkshams future - (2010-01-17)
  [2528] Melksham Christmas Lights - (2009-12-05)
  [2497] Brown horses in Melksham - (2009-11-08)
  [2480] Pantomimes around Melksham - 2009/2010 season - (2009-10-28)
  [2349] Businesses effected by road works in Melksham - (2009-08-11)
  [2329] Great to be in Melksham - (2009-08-08)
  [2297] Standing on the corner, Melksham Carnival - (2009-07-19)
  [2262] History is not always pretty - (2009-06-30)
  [2253] Walks in and around Melksham, Wiltshire - (2009-06-21)
  [2175] Melksham in pictures - (2009-05-11)
  [2168] In honour of the photograph, I present ... a walk from Reybridge to Lacock - (2009-05-10)
  [2142] Riverside Development - (2009-04-26)
  [2066] Melksham Industrial - (2009-03-04)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [1986] Walk to Bowerhill - (2009-01-10)
  [1977] Going round the block - (2009-01-04)
  [1928] Melksham Oak Community School, Melksham, Wiltshire - (2008-12-07)
  [1451] More PHP sample and demonstration programs - (2007-12-01)
  [1436] A little touring help during a business trip to England - (2007-11-18)
  [1368] Getting the local voice heard - (2007-09-26)
  [1360] Asda in Melksham - Welcome or not? - (2007-09-21)
  [1343] Melksham Laundrette - (2007-09-09)
  [1341] Moving to Melksham? Househunting map. - (2007-09-09)
  [1330] While waiting for Melksham Post Office - (2007-09-02)
  [1271] Till the cows come home - (2007-07-19)
  [1266] Party in the Park - (2007-07-14)
  [1206] Where and When - can you place the picture? - (2007-05-27)
  [1177] Sorting out for a site map - (2007-05-05)
  [1137] Wiltshire Circles - (2007-04-07)
  [1117] Newport Male Voice Choir - (2007-03-24)
  [977] Melksham and Norwich - (2006-12-10)
  [957] Improving the historic town of Melksham - (2006-11-30)
  [929] Presenting Melksham - for a weekend away in Wiltshire - (2006-11-17)
  [879] Tuesday night is party night - (2006-09-26)
  [866] A lazy programmer is a good programmer - (2006-09-15)
  [847] Image maps for navigation - a straightforward example - (2006-08-28)
  [830] Butterflies in a Wiltshire garden - (2006-08-12)
  [811] Melksham in Bloom - (2006-07-22)
  [805] Melksham Carnival Parade - (2006-07-16)
  [676] Melksham, Wiltshire - (2006-04-08)
  [437] Outside of the box - (2005-09-06)

Z402 - Melksham Chamber of Commerce and Industry
  [4278] Future Swindon - Westbury train services. At current level into the future? - (2014-05-25)
  [4170] Herman Miller coming to Melksham - the Chamber of Commerce is briefed - (2013-09-10)
  [4164] Melksham Market - every Tuesday - (2013-09-03)
  [4103] Questions from children about Melksham Campus - (2013-05-26)
  [4097] Melksham Chamber of Commerce - Report for AGM, 21st May 2013 - (2013-05-21)
  [4046] Over a hundred welcoming businesses - Melksham Town Centre - (2013-03-17)
  [4041] Report on the last year - Melksham Chamber of Commerce and Industry for Melksham Without Parish Council - (2013-03-11)
  [4014] Costa Coffee in Melksham - is it a good idea? - (2013-02-22)
  [4002] Images of Melksham you havent seen before - (2013-02-13)
  [3987] Melksham Chamber of Commerce - join us in our future - (2013-01-21)
  [3948] Quiet little town? Advanced Technology Centre? - (2012-12-08)
  [3889] Melksham Chamber of Commerce - whence in 2013 and beyond? - (2012-10-12)
  [3880] Chamber of Commerce - looking forward in Melksham and in Wessex - (2012-10-04)
  [3867] The difficult interface between the business, council and voluntary sectors - (2012-09-19)
  [3850] Bus times - Chippenham Station to Melksham, with London connections - (2012-08-25)
  [3818] Making things happen - litter and ASB and lost dogs in Melksham - (2012-07-25)
  [3812] The Melksham News - July 2012 - Part 1, Campus and Chamber of Commerce - (2012-07-22)
  [3787] Melksham Pride - the Chamber of Commerce, and the future - (2012-06-29)
  [3768] Melksham Chamber of Commerce - looking to our future shape. Pivotal meeting next Tuesday - (2012-06-19)
  [3767] How well do you know Melksham? - (2012-06-17)
  [3752] Melksham Visitors Map - Bus routes and train lines to and from the town - (2012-06-04)
  [3751] Public transport for international arrivals into Melksham - (2012-06-04)
  [3748] Not everyone has a computer - 9 more ways to learn about the Melksham Campus - (2012-06-03)
  [3739] Go green - business seminar in Melksham - (2012-05-21)
  [3732] Ten more visitors to your premises every day? - (2012-05-14)
  [3714] Just 12 winners? Or 371 or more? Town Centres. - (2012-04-30)
  [3710] Encouraging business in Melksham and its neighbourhood - keep business local?? - (2012-04-27)
  [3706] An exciting Chamber of Commerce AGM - sound like an Oxymoron? - (2012-04-25)
  [3700] Why do people use chains rather than independent traders? - (2012-04-18)
  [3696] Melksham government and business organisations - (2012-04-14)
  [3693] Wiltshire Business Support Service - (2012-04-11)
  [3682] Melksham Business Newsreel - (2012-04-03)
  [3677] Some advise for guest speakers at meetings - (2012-03-31)
  [3672] Melksham Train Service - please support the TransWilts case for regular trains - (2012-03-25)
  [3663] Changing shops and organisations - Melksham, the last and next five years - (2012-03-21)
  [3627] Meeting Report - Tuesday 21st Feb - to Melksham Chamber of Commerce from Shadow Community Operations Board - (2012-02-27)
  [3598] Melksham Civic Awards - report and pictures - (2012-01-29)
  [3560] Melksham, Month by month through 2011 - (2011-12-23)
  [3527] Melksham - changing times, an opportunity for the future - (2011-11-23)
  [3496] Melksham - Business to Business Speed Networking - build ahead for 2012 - (2011-10-26)
  [3495] Looking forward - Chamber of Commerce has 2012 and beyond on the agenda - (2011-10-26)
  [3492] Upcoming events in and about Melksham - more dates for your diary - (2011-10-22)
  [3481] Some thoughts in answer to some Melksham Campus questions - (2011-10-14)
  [3475] Havant - Shop Frontages. - (2011-10-12)
  [3438] Melksham to become a part of Trowbridge? - (2011-09-13)
  [3427] What is on the Melksham Agenda? - (2011-09-09)
  [3423] 1 + 1 + 1 + 1 = 12? - (2011-09-07)
  [3420] Making best use of the new enthusiasm for Melksham - (2011-09-05)
  [3383] Are people who walk into Melksham being asked to subsidise parking? - (2011-08-09)
  [3380] Melksham Jelly - An Occasional Office for Home Workers - (2011-08-06)
  [3343] Summer Sunday Train Service Starts - Swindon Chippenham and Melksham to Weymouth - (2011-07-03)
  [3340] Summer Sunday Timetable - TransWilts Trains - (2011-06-30)
  [3334] A lesson from the sporran market? - (2011-06-25)
  [3325] The Olympic Torch, and Melksham House - (2011-06-14)
  [3307] Melksham Community Radio launches - (2011-05-28)
  [3299] Presidents Report to Melksham Chamber of Commerce, 24.5.2011 - (2011-05-24)
  [3279] Letter to The Editor - (2011-05-06)
  [3275] Melksham Chamber of Commerce - grows to appoint new Press Officer. Welcome. Sam - (2011-05-02)
  [3272] Melksham Car Parking - current charges and limits - (2011-05-01)
  [3249] Events - Spring and Early Summer 2011 in Melksham - (2011-04-17)
  [3246] Melksham - the way forward. 26th April, Well House Manor - (2011-04-13)
  [3217] Vandalism and riot from the minority - the effect - (2011-03-28)
  [3214] Melksham Campus - any last minute inputs from Melksham businesses? - (2011-03-26)
  [3193] Melksham Campus - what, why, questions, concerns and how you can input - (2011-03-04)
  [3188] What proportion of the British Workforce still works a Monday to Friday, 9 to 5, week? - (2011-03-01)
  [3173] What is the Melksham Chamber of Commerce? - (2011-02-18)
  [3172] On consultations, car parking, and Melksham town centre - (2011-02-17)
  [3162] Keep your business customer-friendly! - (2011-02-09)
  [3141] Wiltshire Rail services - a golden opportunity - (2011-01-21)
  [3117] Opportunities for Melksham - new businesses in the town - (2011-01-01)
  [3113] Trowbridge and Melksham to Chippenham - more roadworks, even slower journey over the winter - (2010-12-30)
  [3088] Melksham - two many councils? - (2010-12-16)
  [2995] A river in Melksham is not just for boaters. - (2010-10-11)
  [2982] Travel, Transport and Tourism - A vision for Melksham, 2026 - (2010-10-03)
  [2959] A Melksham news roundup - (2010-09-18)
  [2957] Welcome to Countrywides new Melksham store - (2010-09-15)
  [2932] Getting into and out of Wiltshire towns .. a.k.a. Car Parking? - (2010-08-23)
  [2891] Wiltshire Council ask how they can help businesses - (2010-07-27)
  [2883] Melksham Oak - photos of the new community school - (2010-07-22)
  [2872] Moved - Melksham Lorry Park - (2010-07-15)
  [2867] Cycling in Melksham, and looking forward - (2010-07-11)
  [2853] Transport in Wessex - today and into the future - (2010-07-04)
  [2837] Lorry Parking in Melksham - (2010-06-29)
  [2827] Melksham - a gem in Wiltshire - (2010-06-26)
  [2782] Tell the Melksham Chamber or you only have yourself to blame - (2010-05-26)
  [2779] The history and future of Melksham Chamber of Commerce - (2010-05-25)
  [2770] Melksham Chamber of Commerce - Presidents report to AGM - (2010-05-19)
  [2725] How do our tactics help us meet the strategy, for the greater good? - (2010-04-16)
  [2683] Car Parking in Melksham - (2010-03-18)
  [2666] Random thoughts on Melksham Town Planning and development - (2010-03-08)
  [2640] How is your tax pound spent? - (2010-02-18)
  [2594] Melksham Area - your community view is sought - (2010-01-23)
  [2568] Forums for your Melksham and open source discussions - (2010-01-09)
  [2546] How well do you know Melksham - a quiz for Christmas - (2009-12-21)
  [2544] Vision for Wiltshire - (2009-12-20)
  [2540] Rock and hard place .. and the relaxing right one won - (2009-12-18)
  [2531] Melksham - new Tuesday Market - (2009-12-09)
  [2521] Melksham Market - Tuesdays, 09:00 to 14:00 - (2009-12-01)
  [2514] The road show has been - where now? - (2009-11-27)
  [2508] Community Area Partnership - inaugural AGM - (2009-11-20)
  [2495] Planning the future of Wiltshire - (2009-11-07)
  [2487] Melksham Forum - (2009-11-01)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2459] New Web Site for Melksham Chamber of Commerce - (2009-10-18)
  [2437] Wiltshire Unitary News - Chamber of Commerce Intelligence - (2009-10-04)
  [2328] Melksham - no trains, no southbound buses through the town - (2009-08-08)
  [2289] pre-Inaugural briefing - Melksham Community Area Partnership - (2009-07-15)
  [2288] Wiltshire Community Area Partnerships - (2009-07-15)
  [2260] Important - the future of Melksham / Chamber of Commerce - (2009-06-28)
  [2220] Melksham Traders - where do we go? - (2009-06-05)
  [2194] Melksham Business Map - Chamber of Commerce, Tourist Information and Town Council - (2009-05-21)
  [2181] You cannot please all of the people all of the time - (2009-05-14)
  [2119] Make your business a DESTINATION business - (2009-04-05)
  [2111] Business Networking for Melksham - 23rd April - (2009-04-01)
  [2095] Blue Ridge and Melksham Chambers of Commerce - (2009-03-21)
  [1987] One Cheer for Local Democracy - Asda in Melksham - (2009-01-11)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [1934] Lidl opens in Melksham - (2008-12-11)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [1892] Melksham Chamber of Commerce and Industry - (2008-11-17)
  [1881] Wiltshire Council says - part 1 - (2008-11-13)
  [1880] Melksham Chamber of Commerce, or the FSB - (2008-11-12)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1748] Hotel room prices - Melksham, Wiltshire - (2008-08-11)
  [1642] Summer! - (2008-05-15)
  [1633] Changing a screen saver from a web page (PHP, Perl, OSX) - (2008-05-06)
  [1507] Comments on proposed Asda Superstore for Melksham - (2008-01-14)
  [1504] Flooding by Asda-s proposed new supermarket - (2008-01-12)
  [1476] Shopping for Christmas and looking forward - (2007-12-17)
  [1432] Wiltshire County Council - Budget Consultation - (2007-11-15)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1250] Business speed networking - a place tonight! - (2007-06-28)
  [1223] Asda opening large new store in Melksham - (2007-06-08)
  [717] A customer service company - (2006-05-11)


Back to
Wiltshire Rail Service Update
Previous and next
or
Horse's mouth home
Forward to
Please Trouble me
Some other Articles
Small Web Server in Perl
Finding variations on a surname
Does robots.txt actually work?
Please Trouble me
Confidence, Customer Service and Tourism in Melksham
Wiltshire Rail Service Update
httpd, Tomcat and PHP course enhancements
Error: Cant read xxxxx: no such variable (in Tcl Tk)
The Invoker
Sticky Sessions with mod_jk (httpd to Tomcat)
4280 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86 at 50 posts per page


This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

Link to Ezine home page (for reading).
Link to Blogging home page (to add comments).

You can Add a comment or ranking to this page

© WELL HOUSE CONSULTANTS LTD., 2014: Well House Manor • 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • FAX: 01144 1225 899360 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho

PAGE: http://www.wellho.net/mouth/2043_Con ... ksham.html • PAGE BUILT: Sun Mar 30 15:20:58 2014 • BUILD SYSTEM: WomanWithCat