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Keeping staff up to date on hotel room status
Communication - communication of the immediate status of hotel rooms, of events that have happened out of the norm, of the reasons behind each of our terms and conditions, and much more is all a vital part of running our hotel - and it's not made easier by the fact that we are (and must be) run be a varied team who are at work at various times between 6:30 in the morning to midnight. Add to that the need to keep our HQ / booking office in touch with the hotel / conference / training centre itself. We're an internet company .... so we do much of it on line, so what better system to use than a web-based one for these components? I've put a demonstration you can try here if you wish to see our new immediate availability display. The display looks like this:  and, yes, it's very simple - but we can click a room from "let" to "requiring service" when a guest checks our, back to "open" when it has been serviced so that the front desk knows, and leave "awaited" flags on rooms with checkins pending so that we know exactly where we stand right through the night ... and I can even check a 2 a.m. and see if that last guest actually showed up in the end! Note to staff - you'll see the display on the main staff resource link page. Note to others - please feel free to follow that link; you will NOT see the room status but you will find other useful tools that we have, each exposed as much as our security and the security of our guests allows (written 2008-01-22 14:55:34) Associated topics are indexed under H112 - PHP - Further Web Page and Network HandlingM300 - Well House Manor - Behind the scenes Z401 - Federation of Small Businesses
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Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46 at 50 posts per pageThis is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.
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