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The little gestures that can really count
I admired the responsiveness of the canteen in the Cambridge office I was in this week just gone. I was running two courses thought the week, and the second group seems to be heavier drinkers (of coffee!) than the first - indeed, I popped into the canteen on Thursday morning and asked for a topup of our supplies.
Good on them - I note we have an extra urn of coffee on Friday morning - but no extra hot water as that did not run out. That's a quiet responsiveness that I admire, and know that we try to emulate. And I know we have an excellent team that does emulate it too. If you've been reading this Blog you'll have seen some trials and tribulation I've found in Cambridge - compounded last night by a dreadful session on the London Orbital Car Park (a.k.a. M25). But it's little things like that canteen, and the twenty-plus lovely people I trained this week, that "Make business a pleasure." Now where have I heard that tagline before. (written 2007-10-27 07:15:59)
Some other Articles
What software version do we teach?Good, steady, simple example - Perl file handling Better technology makes for longer commutes? What we teach - expained for the non-technical The little gestures that can really count Sparse and Greedy matching - Tcl 8.4 Buffering of inputs to expect, and match order Tcl / regsub - changing a string and using interesting bits What is Expect? Wireless hotel tips - FTP and Skype connections failing 1696 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34 at 50 posts per pageThis is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price. Link to Ezine home page (for reading). Link to Blogging home page (to add comments). |
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