The hotel is spartan and the staff unfriendly. The Wifi didn't work and the support company was informative about the problems, but passing the buck on to others and not able to actually fix the issues for many hours. The restaurant had unset / unwiped tables all over, with food smeared on the menus. To reach the service area I can see from my room is a two mile drive down and back up the dual carriageway. And when you get there and order their advertised and pictured breakfast special, the cup of coffee that comes with the product is only a third of the size of the one photographed. The rude woman tells you she's served you right - that you should read the word "regular" and ignore the picture.
At lunch today, one of my delegates asked me if I prefer training in our own centre, or travelling the world and seeing places.
Actually, I enjoy both. Some away trips don't have these trials and tribulations ... and traffic jams and emergency fire drills and directions to the wrong building ... that I have also had this week. Where there's an opportunity to see somewhere interesting in the evening, enjoy some well presented services, and take in a different culture it can clearly be fun for a few days. And it can also be instructive to us as to what we should be doing on the hotel side of the business.
Am I enjoying this trip? "Quiet amusement" I think I have to say. Yes - I enjoy seeing how things should not be. I can take a certain smug delight in realising that if we're even just mediocre, we win hands down over so many others. But I can also learn a series of warnings and look carefully to make sure that we're clear on those points. And
at the end of the day (I hate that phrase's overuse but it's the right one here!) I've got a bed to sleep in that's going to let me get ready for the following day's Tcl course, and at a price that's not so high that I resent the poor value.
(written 2007-10-25)
Associated topics are indexed under
M401 - Well House Manor - Seeing how others do it [3368] Well House Manor hotel, Melksham - recommended to you by our customers - (2011-07-23)
[3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
[3054] Longhope Hotel - (2010-11-16)
[2911] Feeding the Grockles - (2010-08-09)
[2885] Twenty Questions - (2010-07-24)
[2502] Monday night, Tuesday night - (2009-11-13)
[2441] Not your cup of tea? - (2009-10-08)
[2413] Sanity checking the price, and selling up to increase income - (2009-09-21)
[2311] Floor to ceiling - (2009-07-30)
[2308] A new place in pictures - (2009-07-28)
[2127] Call in the professionals! - (2009-04-12)
[2105] Hire Car, from Atlanta Airport - (2009-03-27)
[2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
[1915] Quietly putting prices up - (2008-12-02)
[1758] Lindors Hotel, near St. Briavels, Wye Valley - (2008-08-18)
[1672] The Composting Cone Challenge - (2008-06-10)
[1597] Comparing hotels - as a guest and from the proprietors view - (2008-04-01)
[1547] New bathing idea for hotels from Hotelympia - (2008-02-20)
[1525] Just one thing let the service down - but that is my memory - (2008-01-31)
[1458] The wrong way to put up prices - (2007-12-05)
[1454] From Sunday to Monday, from Melksham to the Balkans - (2007-12-03)
[1413] The little gestures that can really count - (2007-10-27)
[1374] Maidenhead Coffee Challenge - (2007-10-02)
[1356] Crystal Ball - How long do I need to be online? - (2007-09-18)
[1354] Match the Bedroom to the Hotel - (2007-09-17)
[1347] Wireless Internet Access at hotels - an update and some pitfalls - (2007-09-12)
[1333] Kasteel Elsloo - Michelin rated hotel. - (2007-09-05)
[1301] Plastic or China - (2007-08-12)
[1287] Work and play at Well House Manor - Football and Shell Shortcuts - (2007-08-02)
[1205] Arrival and Departure experiences - another hotel - (2007-05-26)
[1091] The Psyche is all wrong. - (2007-02-24)
[1026] The Wheatsheaf 2, The Bell 0 - (2007-01-09)
[1011] Well House Manor and Beechfield House, Hotels, Melksham - (2006-12-29)
[966] CSL, KISS and RTFM - (2006-12-05)
[736] New Tape Librarian - (2006-05-28)
[714] Room for Octopuses - (2006-05-08)
[699] Extremes costs of getting on line - (2006-04-25)
[693] The on line booking experience - (2006-04-21)
[619] If its Sunday, it must be the Norland - (2006-02-23)
[514] Crazy Day-sies - (2005-12-02)
[17] Differing tastes - (2004-08-17)
Some other Articles
Tcl / regsub - changing a string and using interesting bitsWhat is Expect?Wireless hotel tips - FTP and Skype connections failingReading from another process in Tcl (pipes and sockets)Away or home - which do I prefer?Sorting in Tcl - lists and arraysTcl - global, upvar and uplevel.Square Bracket protection in TclTcl - append v lappend v concatTcl - using [] or {} for conditions in an if (and while)