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Well House Manor - feature comparison against the old place!
It's now over a year since "The Old Manor" B&B, which used to operate from the same premises as Well House Manor, closed its doors and we bought the building for our new venture. Although we changed things very quickly and opened with new facilities and new everything else in just four months - upgrading from B&B to Hotel, from domestic to business standards, it seems that the previous owner's publicity has been tardy to the same degree we were prompt. (Click here to see if the site is still up as you read this article)

In order to answer "what has changed" I present you with these pictures (from the Old Manor and Well House Manor web sites):



And this checklist, going through the previously advertised features and how all but one of them has been updated to meet our business customer needs:
* Delightful B&B accommodation NOW Superior accommodation
* En-suite facilities available NOW all rooms, not just one
* TV in all rooms NOW all 26" flat screens with 50+ channels
* Tea and coffee making facilities NOW in all rooms
* Ironing and Hairdryer available NOW in all rooms
* Children welcome over 2 years old We cannot accept children under the age of 14; our insurance does not allow it, and business guests often prefer it that way
* Ample off road parking available Now plenty of space to turn, and cars do not block each other
* Non-smoking Unchanged inside. But we do have a sheltered area where you can smoke
* accommodation 12 miles from Bath There are some things we cannot change!

Features / facilities we have added - these are things for which no equivalent was even advertised:
* Broadband Internet access (wired and wireless) throughout
* We now also accept payment by credit and debit card
* Public access "Internet Cafe" machine and printer
* Meeting / conference rooms available
* Come and go anytime with secure key cards
* Complimentary collection from / return to Melksham station
* Minifridges in all rooms
* Personal safes in all rooms
* Central tea and fresh ground coffee in lounge
* Customer library
* Microwave oven, crockery and cutlery available for guests use
* Each room has umbrella, bottle opener, etc, for your use
* Breakfast from 07:00 daily / breakfast trays for early departures

Features / facilities which are amended:
* All rooms are now double or twin (but we will let as singles)
* Maximum room occupancy - 2 guests (no family room)
* We provide a superior cold buffet breakfast rather than traditional
* Our room rates are £80.00 for a single, £95.00 for a double
* Our rates include use of everything listed above except the conference facilities.
We do strongly dislike businesses who list a low price to tempt you in then start adding extra charges for things like Internet access which cost them very little.

Oh - and we have a freephone booking and enquiry line - it's 0800 043 8225. Calls to this number will cost the line owner nothing from a UK landline. Number available daytime, evenings, weekends ....

(written 2007-08-24 16:19:36)

 
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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© WELL HOUSE CONSULTANTS LTD., 2008: Well House Manor • 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • FAX: 01144 1225 707126 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho