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What do people look for on a hotel web site?
I was wondering which pages at the Well House Manor web site might be the most popular ... so took a long-overdue look at the log files. Top hits:

1. Home Page
2. The Rooms (26 accesses for every 100 to the home page)
3. The Rates (23 accesses for every 100 to the home page)

OK - not big surprise so far ... then

4. Room 3 (23 accesses per 100 to home)
5. Availability (19)
6. Amenities (16)
7. Room 1 (12)
8. Contact details (12)
9. Room 2 (11)
10. Room 5 (11)
11. Room 4 (11)

Now I wonder why room 3 should be the most popular on the web site? We're finding that guests who return routinely ask for the same room as on previous visits, which means (I think) that everyone likes the rooms ... but in practise room 1 has a more fervent fan base ....

Perhaps I had best do no more than wonder; I could read too much into this!
(written 2007-08-20 18:32:35)

 
Associated topics are indexed under
M102 - Well House Manor - booking system
M104 - Finding Well House Manor.
M300 - Well House Manor - Behind the scenes

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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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