Hotel and training centre, Melksham, Wiltshire
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Meet the neighbours

Last night, we held our 'neighbours reception' at Well House Manor. There are 8 adjoining properties, another half dozen or so facing us across the road and some others very close by. Our place would probably have been replaced by 23 dwelling units but for their effective campaigns against planning applications, a section of the neighbours form a powerful lobby that we really want to have on our 'side'. I'm delighted to report that the most concerned of their questions related to how long we intent to be here - they were checking that our business isn't just a short stay of execution.

As soon as you see the hotel reception desk, here with Martin (left) and Christine (right) waiting to greet guests, you realise that we're no temporary setup. And whilst we encouraged our guests to wander through the hotel unaccompanied, we *did* catch the odd comment that made it sound as if they were choosing their favourite bedrooms and 'moving in' - and I understand that's a sure sign of approval on viewings.

"When do you open?". "When do you start running courses here?" A couple of questions asked of me last night. Well actually we've been open for over 2 months and our courses have been running here since October. So clearly we're so quiet that we're not even noticed. And that's good news for everyone; we're going to have a happy and busy 2007, and 2008, and ... yes, beyond ... at Well House Manor.

(written 2006-12-20, updated 2008-12-21)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
G207 - Well House Consultants - Staff
  [4227] Happy Christmas from the Well House Manor team - (2013-12-25)
  [4189] Who are we - Lisa, Graham, Gypsy and Billy - (2013-10-07)
  [3961] Well House Staff Party - (2012-12-22)
  [3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
  [3490] How not to call when job seeking ... - (2011-10-20)
  [3460] Flying Colours! - (2011-09-28)
  [3425] Our National Autograss Champion, from Melksham - (2011-09-08)
  [3311] Exhilarating day! - (2011-05-30)
  [3212] Well House Manor - a home from home for the business and leisure guest in Melksham - (2011-03-26)
  [3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
  [3103] Thank you - and Happy Christmas - (2010-12-24)
  [3051] Positively reforming the system - could it be done? - (2010-11-14)
  [2960] The Well House team - September 2010 - (2010-09-19)
  [2934] Not so much software training - more hotel keeping! - (2010-08-25)
  [2775] Declarations of interest - knowing where you stand with people - (2010-05-22)
  [2772] Graham Ellis - Summary of Training Record - (2010-05-21)
  [2566] Excellent staff make for excellent hotel - (2010-01-07)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2050] Why the Pony Tail? - (2009-02-21)
  [2044] Please Trouble me - (2009-02-16)
  [2009] The Royal Mail Receipt - (2009-01-26)
  [1324] Well House Manor appoints a General Manager - (2007-08-28)
  [1141] A strong team broadens the professional coverage - (2007-04-10)
  [1083] Behind the scenes - (2007-02-17)
  [1065] Graham Ellis - an Introduction - (2007-02-05)
  [972] Both one team and two - (2006-12-08)
  [895] Welcome, Martin - (2006-10-16)
  [862] 4 weeks to go - (2006-09-11)
  [578] Woman screaming at me - (2006-01-26)
  [393] Trainer answers phone - (2005-07-28)
  [371] The training team that's looking out for you - (2005-07-07)
  [185] Who am I? - (2005-01-21)
  [168] Welcoming Leah Davies to our team - (2005-01-04)
  [88] Getting the right level of trainer - (2004-10-14)
  [41] A Thousand and four words - (2004-09-07)
  [10] What do you look for in your IT trainer? - (2004-08-10)

M100 - Introduction to Well House Manor
  [4299] The Best Bed and Breakfast in Melksham? - (2014-09-19)
  [4147] A hidden hotel gem in Melksham - (2013-07-31)
  [3985] Special weekend at Well House Manor - come and see Wiltshire - (2013-01-20)
  [3864] Guest Guide for Well House Manor and Melksham - (2012-09-18)
  [3800] Fancy a weekend away? Try Well House Manor in Melksham, Wiltshire - (2012-07-09)
  [3765] Christmas in June? Melksham hotel bookings and Santa train - (2012-06-15)
  [3611] A customer thanks Well House Manor - (2012-02-13)
  [3202] Telling you something about us in just one line - (2011-03-15)
  [3115] Perl, Python, PHP, Lua, Linux, and more - and business hotel too. Menu for 2011 - (2010-12-31)
  [3014] Well House Manor - the next six years - (2010-10-24)
  [2978] Christmas 2010 - Well House Manor, Melksham, Hotel - (2010-10-01)
  [2941] Wedding season in Melksham - somewhere good to stay - (2010-08-31)
  [2923] Fresh air and beautiful places in Wiltshire - (2010-08-15)
  [2425] Weekend and Christmas Promotion - Well House Manor Hotel, Melksham - (2009-09-26)
  [2125] We have lost a regular business guest - (2009-04-10)
  [2119] Make your business a DESTINATION business - (2009-04-05)
  [2076] A New Advert for Well House Manor - (2009-03-11)
  [1975] Well House Manor Hotel - on plan for 2009 business guests - (2009-01-03)
  [1968] Review of 2008 - (2008-12-31)
  [1866] What a difference a day made - (2008-11-02)
  [1706] The Story of Well House Manor - (2008-07-12)
  [1492] Well House Consultants Training and Hotel - 2008 news - (2008-01-01)
  [1388] Well House Manor - a year on - (2007-10-12)
  [1384] An email update for past guests and delegates - (2007-10-08)
  [1371] Hotel in Melksham at Christmas - (2007-09-29)
  [1332] Melksham Hotel - Five Star Kitchen! - (2007-09-04)
  [1261] High summer at Well House Manor - (2007-07-08)
  [1211] A lot has happened in a year - (2007-05-31)
  [1132] Well House Manor, Melksham, Art Gallery - (2007-04-02)
  [1112] Bank Holiday country breaks in Melksham, Wiltshire - (2007-03-17)
  [1072] Well House Manor in the Snow - (2007-02-09)
  [1069] Rail trouble forced me to buy hotel - (2007-02-07)
  [1018] Open Source Courses and Business Hotel - products and prices for 2007 - (2007-01-01)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [940] Winter at Well House Manor - Open Houses - (2006-11-23)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [891] Well House Manor Hotel, Melksham, Wiltshire - (2006-10-10)
  [793] The Wilts and Berks Canal - (2006-07-05)
  [756] Seeing the bricks for the trees - (2006-06-11)
  [677] Sympathetic development - (2006-04-09)
  [571] Well House Manor - (2006-01-21)
  [512] Exciting futures - the Well House Manor project - (2005-11-30)

M301 - The Well House Manor team
  [4004] Annual Accounts - a big job for a small business - (2013-02-15)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [3871] On getting noticed for the right reasons when you ask about job availability - (2012-09-26)
  [3312] Are you cheerful, reliable and available on Saturday mornings? - (2011-05-30)
  [2952] Concluding the interview process - (2010-09-10)
  [2946] Level playing fields, job vacancies, lemons and peaches - (2010-09-05)
  [2938] An opportunity to join our team! - (2010-08-28)
  [2924] Job applicants - wondering why they apply - (2010-08-16)
  [2037] The Interview and The Lift - (2009-02-12)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2021] Short health and safety course - (2009-02-02)
  [1927] Team changes at Well House - looking forward - (2008-12-06)
  [1839] Job application - (2008-10-13)
  [1805] Carlisle High School - Class of 1973 Reunion - (2008-09-21)
  [1585] Well House Consultants / Manor - Staff - (2008-03-21)
  [1580] Congratulations, Martin and Marta - (2008-03-17)
  [849] Staff Meeting - (2006-08-30)

M400 - Well House Manor - The Hospitality Business
  [4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
  [4051] On reading a new hotel review - (2013-03-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [3909] Every Customer Counts - (2012-11-01)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [2936] The service that customers should receive - (2010-08-27)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2593] Food and drink launch - (2010-01-21)
  [2303] Turning potential customers away - (2009-07-24)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [1877] Guests doing a bunk? - (2008-11-09)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1180] Conjugation - (2007-05-08)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1108] Express service - (2007-03-14)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [922] Staying at your own hotel - (2006-11-12)
  [884] Drive time - (2006-10-02)
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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